# Driver/Sales Workers

> Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 53-3031.00
- **Summary:** Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.

## Aliases

- Driver
- Driver Salesman
- Route Driver
- Route Salesman
- Delivery Man
- Pizza Delivery Driver
- Route Delivery Driver
- Route Sales Driver
- Route Sales Representative
- Sales Route Driver
- Automotive Parts Delivery Driver (Auto Parts Delivery Driver)
- Bakery Deliverer

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Drive trucks to deliver such items as food, medical supplies, or newspapers. | Core | 4.A.3.a.4.a |
| Arrange merchandise and sales promotion displays or issue sales promotion materials to customers. | Supplemental | 4.A.4.a.6.b |
| Collect coins from vending machines, refill machines, and remove aged merchandise. | Supplemental | 4.A.4.c.3.d |
| Inform regular customers of new products or services and price changes. | Core | 4.A.4.a.3.c |
| Record sales or delivery information on daily sales or delivery record. | Core | 4.A.3.b.6.h |
| Listen to and resolve customers' complaints regarding products or services. | Core | 4.A.4.a.7.c |
| Collect money from customers, make change, and record transactions on customer receipts. | Core | 4.A.3.b.6.j |
| Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages. | Core | 4.A.3.a.1.c |
| Write customer orders and sales contracts according to company guidelines. | Supplemental | 4.A.3.b.6.j |
| Review lists of dealers, customers, or station drops and load trucks. | Supplemental | 4.A.1.a.1.b |
| Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events. | Supplemental | 4.A.4.a.6.b |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Record sales or transactions data. | 4.A.3.b.6.j |
| Collect fares or payment from customers. | 4.A.4.c.3.d |
| Resolve issues affecting transportation operations. | 4.A.4.a.7.c |
| Provide transportation information to passengers or customers. | 4.A.4.a.3.c |
| Operate vehicles or material-moving equipment. | 4.A.3.a.4.a |
| Collect payments for goods or services. | 4.A.4.c.3.d |
| Record details of deliveries or shipments. | 4.A.3.b.6.h |
| Review customer information. | 4.A.1.a.1.b |
| Load shipments, belongings, or materials. | 4.A.3.a.1.f |
| Sell products or services. | 4.A.4.a.6.b |
| Clean machinery or equipment. | 4.A.3.a.1.c |
| Maintain vehicles in good working condition. | 4.A.3.b.4.e |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.15 |
| Active Listening | essential_skill | 3.75 |
| Oral Comprehension | ability | 3.75 |
| Oral Expression | ability | 3.75 |
| Food Production | knowledge | 3.65 |
| Speaking | essential_skill | 3.62 |
| English Language | knowledge | 3.49 |
| Transportation | knowledge | 3.46 |
| Near Vision | ability | 3.25 |
| Public Safety and Security | knowledge | 3.21 |
| Critical Thinking | essential_skill | 3.12 |
| Service Orientation | transferable_skill | 3.12 |
| Problem Sensitivity | ability | 3.12 |
| Speech Recognition | ability | 3.12 |
| Speech Clarity | ability | 3.12 |
| Administration and Management | knowledge | 3.03 |
| Reading Comprehension | essential_skill | 3 |
| Social Perceptiveness | transferable_skill | 3 |
| Complex Problem Solving | transferable_skill | 3 |
| Time Management | transferable_skill | 3 |
| Written Comprehension | ability | 3 |
| Deductive Reasoning | ability | 3 |
| Inductive Reasoning | ability | 3 |
| Information Ordering | ability | 3 |
| Category Flexibility | ability | 3 |
| Arm-Hand Steadiness | ability | 3 |
| Finger Dexterity | ability | 3 |
| Control Precision | ability | 3 |
| Static Strength | ability | 3 |
| Trunk Strength | ability | 3 |
| Far Vision | ability | 3 |
| Sales and Marketing | knowledge | 2.95 |
| Mathematics | knowledge | 2.91 |
| Production and Processing | knowledge | 2.9 |
| Monitoring | essential_skill | 2.88 |
| Persuasion | transferable_skill | 2.88 |
| Judgment and Decision Making | transferable_skill | 2.88 |
| Written Expression | ability | 2.88 |
| Perceptual Speed | ability | 2.88 |
| Selective Attention | ability | 2.88 |

## Skills

| Name | Type |
| --- | --- |
| Active Listening | Common Skill |
| English Language | Common Skill |
| Speech Recognition | Specialized Skill |
| Critical Thinking | Common Skill |
| Time Management | Common Skill |
| Social Perceptiveness | Common Skill |
| Reading Comprehension | Common Skill |
| Microsoft Excel | Common Skill |
| Information Ordering | Specialized Skill |
| Inductive Reasoning | Common Skill |
| Finger Dexterity | Common Skill |
| Deductive Reasoning | Common Skill |
| Complex Problem Solving | Common Skill |
| Mathematics | Common Skill |
| Writing | Common Skill |
| Negotiation | Common Skill |
| Active Learning | Common Skill |
| Depth Perception | Common Skill |
| Visualization | Specialized Skill |
| Instructing | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Geography | Specialized Skill |
| Telecommunications | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Psychology | Specialized Skill |
| Foreign Language | Common Skill |
| Physics | Specialized Skill |
| Chemistry | Specialized Skill |
| Biology | Specialized Skill |
| Project Management Software | Specialized Skill |
| Installation | Specialized Skill |
| Equipment Selection | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | no |
| Microsoft Office software | Office suite software | yes | no |
| bMobile Technology Route Manager | Project management software | no | no |
| bMobile Technology Sales | Project management software | no | no |
| Computer Directions Route Sales Tracker | Inventory management software | no | no |
| GEOCOMtms A.Maze Planning | Map creation software | no | no |
| IBM Domino | Communications server software | no | no |
| MobiTech Systems Route Sales Trakker | Data base user interface and query software | no | no |
| Regulussoft Route Accounting | Data base user interface and query software | no | no |
| Route planning software | Map creation software | no | no |
| Soft Essentials Vending Essentials | Data base user interface and query software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Outdoors, Exposed to All Weather Conditions | 5 |
| Time Pressure | 4.92 |
| Exposed to Very Hot or Cold Temperatures | 4.82 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 4.61 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.6 |
| Importance of Repeating Same Tasks | 4.41 |
| Contact With Others | 4.37 |
| Deal With External Customers or the Public in General | 4.3 |
| Spend Time Making Repetitive Motions | 4.24 |
| Importance of Being Exact or Accurate | 4.18 |
| Spend Time Bending or Twisting Your Body | 4.17 |
| In an Enclosed Vehicle or Operate Enclosed Equipment | 4.1 |
| Determine Tasks, Priorities and Goals | 3.98 |
| Spend Time Walking or Running | 3.83 |
| Telephone Conversations | 3.77 |
| Exposed to Extremely Bright or Inadequate Lighting Conditions | 3.72 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 3.71 |
| Impact of Decisions on Co-workers or Company Results | 3.65 |
| Spend Time Standing | 3.61 |
| Frequency of Decision Making | 3.59 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 3.54 |
| Exposed to Contaminants | 3.46 |
| Freedom to Make Decisions | 3.43 |
| Exposed to Cramped Work Space, Awkward Positions | 3.39 |
| Spend Time Keeping or Regaining Balance | 3.38 |
| Dealing With Unpleasant, Angry, or Discourteous People | 3.35 |
| Spend Time Kneeling, Crouching, Stooping, or Crawling | 3.33 |
| Health and Safety of Other Workers | 3.31 |
| Work With or Contribute to a Work Group or Team | 3.28 |
| Indoors, Environmentally Controlled | 3.21 |
| Consequence of Error | 3.11 |
| Written Letters and Memos | 3.1 |
| Level of Competition | 3.01 |
| Public Speaking | 2.92 |
| Physical Proximity | 2.91 |
| Spend Time Sitting | 2.9 |
| Conflict Situations | 2.85 |
| Indoors, Not Environmentally Controlled | 2.79 |
| Exposed to Minor Burns, Cuts, Bites, or Stings | 2.59 |
| Coordinate or Lead Others in Accomplishing Work Activities | 2.55 |

## Preparation

- **Job Zone:** 2
- **Job Zone Name:** Job Zone 1-2: Very Little to Some Preparation Needed
- **Education:** Usually requires a high school diploma or GED, though some occupations may not.
- **Experience:** Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- **Svp Range:** (Below 6.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Post-Secondary Certificate | 0.44 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Transportation/Machine Operation | specific_interest_area | 6.14 |
| Realistic | career_interest_type | 5.34 |
| Conventional | career_interest_type | 4.67 |
| Sales | specific_interest_area | 4.42 |
| Enterprising | career_interest_type | 3.67 |
| Physical/Manual Labor | specific_interest_area | 3.61 |
| Dependability | work_style | 2.47 |
| Social | career_interest_type | 2.43 |
| Personal Service | specific_interest_area | 2.11 |
| Mechanics/Electronics | specific_interest_area | 2.03 |
| Social Orientation | work_style | 1.9 |
| Perseverance | work_style | 1.77 |
| Management/Administration | specific_interest_area | 1.71 |
| Culinary Art | specific_interest_area | 1.66 |
| Marketing/Advertising | specific_interest_area | 1.63 |
| Accounting | specific_interest_area | 1.62 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 53-3033.00 | role-53-3033-00 | Light Truck Drivers | Primary-Short |
| 43-5071.00 | role-43-5071-00 | Shipping, Receiving, and Inventory Clerks | Primary-Short |
| 41-9091.00 | role-41-9091-00 | Door-to-Door Sales Workers, News and Street Vendors, and Related Workers | Primary-Short |
| 41-2021.00 | role-41-2021-00 | Counter and Rental Clerks | Primary-Short |
| 43-5021.00 | role-43-5021-00 | Couriers and Messengers | Primary-Short |
| 53-7065.00 | role-53-7065-00 | Stockers and Order Fillers | Primary-Long |
| 13-1021.00 | role-13-1021-00 | Buyers and Purchasing Agents, Farm Products | Primary-Long |
| 53-3032.00 | role-53-3032-00 | Heavy and Tractor-Trailer Truck Drivers | Primary-Long |
| 43-5032.00 | role-43-5032-00 | Dispatchers, Except Police, Fire, and Ambulance | Primary-Long |
| 43-5052.00 | role-43-5052-00 | Postal Service Mail Carriers | Primary-Long |
| 43-5051.00 | role-43-5051-00 | Postal Service Clerks | Supplemental |
| 41-2011.00 | role-41-2011-00 | Cashiers | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Supply Chain & Transportation | supply-chain-transportation |

## Education Level

- **Category:** High school diploma or equivalent

## Study Programs


## Market

- **Median Wage:** 37130
- **Mean Wage:** 39670
- **Pct10Wage:** 21760
- **Pct25Wage:** 29120
- **Pct75Wage:** 47590
- **Pct90Wage:** 59730
- **Employment:** 417420
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 72 | 72 | Accommodation and Food Services | Sector | 183980 | 29850 | 4.77 |
| 42 | 42 | Wholesale Trade | Sector | 99460 | 46690 | 6.09 |
| 44-45 | 44-45 | Retail Trade | Sector | 44350 | 36010 | 1.05 |
| 722511 | 722511 | Full-Service Restaurants | National industry | 34960 | 31010 | 2.41 |
| 48-49 | 48-49 | Transportation and Warehousing | Sector | 33490 | 51860 | 1.67 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 22400 | 46520 | 1.87 |
| 31-33 | 31-33 | Manufacturing | Sector | 15850 | 46760 | 0.46 |
| 456110 | 456110 | Pharmacies and Drug Retailers | National industry | 5410 | 32790 | 2.82 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 4030 | 39510 | 0.16 |
| 53 | 53 | Real Estate and Rental and Leasing | Sector | 3100 | 38020 | 0.48 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 2810 | 46470 | 0.37 |
| 51 | 51 | Information | Sector | 2510 | 35560 | 0.32 |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 513110 | 513110 | Newspaper Publishers | National industry | 2010 | 8.19 |
| 42 | 42 | Wholesale Trade | Sector | 99460 | 6.09 |
| 72 | 72 | Accommodation and Food Services | Sector | 183980 | 4.77 |
| 456110 | 456110 | Pharmacies and Drug Retailers | National industry | 5410 | 2.82 |
| 722511 | 722511 | Full-Service Restaurants | National industry | 34960 | 2.41 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 22400 | 1.87 |
| 48-49 | 48-49 | Transportation and Warehousing | Sector | 33490 | 1.67 |
| 44-45 | 44-45 | Retail Trade | Sector | 44350 | 1.05 |
- **Count:** 30

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.98 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | -0.7293087 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | -0.5969536 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | -0.7222196 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 30
- **Percentile:** 29
- **Band:** Low
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 28 | felten_aioe |
| 44 | openai_gpts_are_gpts |
| 18 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | -0.7293087 | 28 | Low | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.5 | 44 | Moderate | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.06988632174751365 | 18 | Low | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.98
- **Percentile:** 97
- **Band:** High
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0.16666666666666666
- **Beta:** 0.3333333333333333
- **Gamma:** 0.5

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Listen to and resolve customers' complaints regarding products or services. | 0.009654532083858854 | 3.99 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** 8.8
- **Growth Percentile:** 91
- **Direction:** Growing fast
- **Annual Openings Thousands:** 51.3
- **Annual Openings Percentile:** 90
- **Employment2024Thousands:** 451.5
- **Employment2034Thousands:** 491.3

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 2
- **Task Count:** 3
- **Total Sample:** 205
- **Autonomy Median:** 3.5
- **Dominant Collaboration:** none
- **Automation Share:** 8.29
- **Augmentation Share:** 46.4
- **Work Use Percent:** 32.6

### Collaboration

| Label | Percent |
| --- | --- |
| none | 30.39 |
| task iteration | 25.41 |
| learning | 11.6 |
| validation | 9.39 |
| directive | 8.29 |

### Use Case

| Label | Percent |
| --- | --- |
| personal | 65.19 |
| work | 32.6 |

### Delegated Tasks

| Task | Usage Percent | Collaboration | Autonomy Median | Sample Count |
| --- | --- | --- | --- | --- |
| Listen to and resolve customers' complaints regarding products or services. | 0.014801850231278911 | none | 4 | 148 |
| Call on prospective customers to explain company services or to solicit new business. | 0.003300412551568946 | task iteration | 3 | 33 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Call on prospective customers to explain company services or to solicit new business. | 96.96969696969697 | 33 |
| Listen to and resolve customers' complaints regarding products or services. | 96.62162162162163 | 148 |

### Seed Prompts

| Prompt | Collaboration |
| --- | --- |
| Help me with this part of my job: listen to and resolve customers' complaints regarding products or services | none |
| Let's work through this together, step by step: call on prospective customers to explain company services or to solicit new business. I'll give feedback as we go. | task iteration |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 11
- **Skills:** 33
- **Capabilities:** 120
- **Tools:** 11
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** 809f601ec9de78eb