# First-Line Supervisors of Passenger Attendants

> Supervise and coordinate activities of passenger attendants.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 53-1044.00
- **Summary:** Supervise and coordinate activities of passenger attendants.

## Aliases

- On Car Supervisor
- Transportation Supervisor
- Airflight Attendants Supervisor
- Airplane Flight Attendant Supervisor
- Airplane Pilot Supervisor
- Boatswain
- Cabin Service Agent
- Cargo Supervisor
- Chief Passenger Ship Steward
- Chief Passenger Ship Stewardess
- Flight Purser
- Flight Service Manager

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Analyze and record personnel or operational data and write related activity reports. | n/a | 4.A.3.b.6.o |
| Apply customer feedback to service improvement efforts. | n/a | 4.A.4.a.8.c |
| Compute or estimate cash, payroll, transportation, or personnel requirements. | n/a | 4.A.2.b.1.h |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems. | n/a | 4.A.4.a.7.c |
| Direct or coordinate the activities of workers, such as flight or car attendants. | n/a | 4.A.4.b.4.a |
| Enforce safety rules and regulations. | n/a | 4.A.4.b.4.j |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers. | n/a | 4.A.4.a.1.b |
| Inform workers about interests or special needs of specific groups. | n/a | 4.A.4.a.1.b |
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications. | n/a | 4.A.1.b.2.e |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. | n/a | 4.A.1.b.2.e |
| Meet with managers or other supervisors to stay informed of changes affecting operations. | n/a | 4.A.2.b.3.a |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. | n/a | 4.A.2.a.1.d |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Prepare operational reports or records. | 4.A.3.b.6.o |
| Resolve customer complaints or problems. | 4.A.4.a.8.c |
| Determine resource needs. | 4.A.2.b.1.h |
| Resolve issues affecting transportation operations. | 4.A.4.a.7.c |
| Supervise service workers. | 4.A.4.b.4.a |
| Direct material handling or moving activities. | 4.A.4.b.4.j |
| Explain regulations, policies, or procedures. | 4.A.4.a.1.b |
| Inspect facilities, equipment or supplies to ensure conformance to standards. | 4.A.1.b.2.e |
| Inspect facilities. | 4.A.1.b.2.e |
| Inspect equipment to ensure proper functioning. | 4.A.1.b.2.g |
| Maintain knowledge of business operations. | 4.A.2.b.3.a |
| Evaluate employee performance. | 4.A.2.a.1.d |
| Maintain professional knowledge or certifications. | 4.A.2.b.3.a |
| Support the professional development of others. | 4.A.4.b.2.a |
| Recommend personnel decisions or human resources activities. | 4.A.4.b.6.e |
| Perform human resources activities. | 4.A.4.c.2.b |
| Order materials, supplies, or equipment. | 4.A.4.c.3.e |
| Train service staff. | 4.A.4.b.3.d |

## Capabilities


## Skills

| Name | Type |
| --- | --- |
| Microsoft PowerPoint | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Microsoft Word | Common Skill |
| Microsoft Access | Specialized Skill |
| Presentation Software | Specialized Skill |
| Accounting Software | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | yes |
| Microsoft PowerPoint | Presentation software | yes | yes |
| Microsoft Access | Data base user interface and query software | yes | no |
| Microsoft Word | Word processing software | yes | no |
| SAP software | Enterprise resource planning ERP software | yes | no |
| Accellos Real Dispatch | Mobile location based services software | no | no |
| Commercial vehicle operations CVO software | Mobile location based services software | no | no |
| General ledger software | Accounting software | no | no |
| Inventory management systems | Inventory management software | no | no |
| Scheduling software | Calendar and scheduling software | no | no |
| Timekeeping software | Time accounting software | no | no |
| Web browser software | Internet browser software | no | no |
| Work scheduling software | Calendar and scheduling software | no | no |

## Work Context


## Preparation

- **Job Zone:** 3
- **Job Zone Name:** Job Zone Three: Medium Preparation Needed
- **Education:** Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- **Experience:** Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- **Svp Range:** (6.0 to < 7.0)

### Education Distribution


## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Enterprising | career_interest_type | 6.52 |
| Management/Administration | specific_interest_area | 5.85 |
| Conventional | career_interest_type | 5.23 |
| Personal Service | specific_interest_area | 4.91 |
| Social | career_interest_type | 4.08 |
| Dependability | work_style | 4 |
| Human Resources | specific_interest_area | 3.9 |
| Cooperation | work_style | 3 |
| Realistic | career_interest_type | 2.6 |
| Public Speaking | specific_interest_area | 2.55 |
| Leadership Orientation | work_style | 2.55 |
| Accounting | specific_interest_area | 2.46 |
| Office Work | specific_interest_area | 2.37 |
| Teaching/Education | specific_interest_area | 2.31 |
| Social Orientation | work_style | 2.24 |
| Business Initiatives | specific_interest_area | 2.23 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 49-1011.00 | role-49-1011-00 | First-Line Supervisors of Mechanics, Installers, and Repairers | Primary-Short |
| 43-1011.00 | role-43-1011-00 | First-Line Supervisors of Office and Administrative Support Workers | Primary-Short |
| 53-1043.00 | role-53-1043-00 | First-Line Supervisors of Material-Moving Machine and Vehicle Operators | Primary-Short |
| 53-1042.00 | role-53-1042-00 | First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand | Primary-Short |
| 51-1011.00 | role-51-1011-00 | First-Line Supervisors of Production and Operating Workers | Primary-Short |
| 41-1012.00 | role-41-1012-00 | First-Line Supervisors of Non-Retail Sales Workers | Primary-Long |
| 47-1011.00 | role-47-1011-00 | First-Line Supervisors of Construction Trades and Extraction Workers | Primary-Long |
| 39-1014.00 | role-39-1014-00 | First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services | Primary-Long |
| 37-1011.00 | role-37-1011-00 | First-Line Supervisors of Housekeeping and Janitorial Workers | Primary-Long |
| 39-1022.00 | role-39-1022-00 | First-Line Supervisors of Personal Service Workers | Primary-Long |
| 43-5032.00 | role-43-5032-00 | Dispatchers, Except Police, Fire, and Ambulance | Supplemental |
| 33-1091.00 | role-33-1091-00 | First-Line Supervisors of Security Workers | Supplemental |

## Career Clusters


## Study Programs

| Title | Slug |
| --- | --- |
| Transportation and Materials Moving | transportation-and-materials-moving |

## Market


## Industries


### Top


### Concentrated


## Ai Signals


## Ai Outlook


### Index

- **Value:** 45
- **Percentile:** 44
- **Band:** Moderate
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 45 | openai_gpts_are_gpts |
- **Component Count:** 1

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.5263157894736842 | 45 | Moderate | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |

### Eloundou

- **Alpha:** 0.05263157894736842
- **Beta:** 0.2894736842105263
- **Gamma:** 0.5263157894736842

### Usage Tasks

| Task | Usage Percent |
| --- | --- |
| Inform workers about interests or special needs of specific groups. | 0.005648928346938691 |
| Enforce safety rules and regulations. | 0.004313727101298638 |
| Analyze and record personnel or operational data and write related activity reports. | 0.0016433246100185286 |
| Resolve customer complaints regarding worker performance or services rendered. | 0.0016433246100185286 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Sources

| Source | Version |
| --- | --- |
| openai_gpts_are_gpts | gpts-are-gpts |

## Counts

- **Tasks:** 19
- **Skills:** 7
- **Capabilities:** 0
- **Tools:** 15
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** ec3578c875651cf0