# Word Processors and Typists

> Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 43-9022.00
- **Summary:** Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

## Aliases

- Clerk Typist
- Keyboard Specialist
- Typist
- Word Processor
- Clerk Specialist
- Office Technician
- Stenographer
- Account Clerk Typist
- Addresser
- Bordereau Clerk
- Continuity Clerk
- Court Stenographer

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes. | Core | 4.A.2.a.2.b |
| Check completed work for spelling, grammar, punctuation, and format. | Core | 4.A.2.a.3.a |
| File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents. | Core | 4.A.3.a.2.ak |
| Print and make copies of work. | Core | 4.A.3.a.3.a |
| Transmit work electronically to other locations. | Core | 4.A.3.b.1.e |
| Address envelopes or prepare envelope labels, using typewriter or computer. | Core | 4.A.4.c.1.a |
| Gather, register, and arrange the material to be typed, following instructions. | Core | 4.A.2.a.2.c |
| Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter. | Core | 4.A.4.c.1.a |
| Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator. | Core | 4.A.1.b.3.c |
| Manage schedules and set dates, times, and locations for meetings and appointments. | Supplemental | 4.A.2.b.5.c |
| Keep records of work performed. | Core | 4.A.3.b.6.h |
| Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required. | Core | 4.A.2.a.2.c |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Schedule appointments. | 4.A.2.b.5.c |
| Proofread documents, records, or other files to ensure accuracy. | 4.A.2.a.3.a |
| Sort mail. | 4.A.2.a.2.b |
| Answer telephones to direct calls or provide information. | 4.A.4.a.3.c |
| Distribute incoming mail. | 4.A.4.c.3.c |
| Compile data or documentation. | 4.A.2.a.2.c |
| Type documents. | 4.A.4.c.1.a |
| Store records or related materials. | 4.A.3.a.2.ak |
| Operate office equipment. | 4.A.3.a.3.a |
| Maintain operational records. | 4.A.3.b.6.h |
| Calculate financial data. | 4.A.1.b.3.c |
| Verify accuracy of financial or transactional data. | 4.A.2.a.2.a |
| Format digital documents, data, or images. | 4.A.3.b.1.f |
| Search files, databases or reference materials to obtain needed information. | 4.A.1.a.1.d |
| Maintain office equipment in proper operating condition. | 4.A.3.b.5.a |
| Operate computers or computerized equipment. | 4.A.3.b.1.e |
| Prepare research or technical reports. | 4.A.3.b.6.c |
| Enter information into databases or software programs. | 4.A.3.b.1.f |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Administrative | knowledge | 4.81 |
| English Language | knowledge | 4.26 |
| Customer and Personal Service | knowledge | 4.19 |
| Near Vision | ability | 4 |
| Written Comprehension | ability | 3.75 |
| Computers and Electronics | knowledge | 3.51 |
| Reading Comprehension | essential_skill | 3.5 |
| Speech Recognition | ability | 3.5 |
| Oral Comprehension | ability | 3.38 |
| Active Listening | essential_skill | 3.25 |
| Writing | essential_skill | 3.25 |
| Written Expression | ability | 3.25 |
| Oral Expression | ability | 3.12 |
| Information Ordering | ability | 3.12 |
| Wrist-Finger Speed | ability | 3.12 |
| Speaking | essential_skill | 3 |
| Monitoring | essential_skill | 3 |
| Time Management | transferable_skill | 3 |
| Deductive Reasoning | ability | 3 |
| Category Flexibility | ability | 3 |
| Perceptual Speed | ability | 3 |
| Finger Dexterity | ability | 3 |
| Speech Clarity | ability | 3 |
| Service Orientation | transferable_skill | 2.88 |
| Problem Sensitivity | ability | 2.88 |
| Selective Attention | ability | 2.88 |
| Critical Thinking | essential_skill | 2.75 |
| Mathematics | essential_skill | 2.62 |
| Social Perceptiveness | transferable_skill | 2.62 |
| Coordination | transferable_skill | 2.62 |
| Inductive Reasoning | ability | 2.62 |
| Law and Government | knowledge | 2.58 |
| Judgment and Decision Making | transferable_skill | 2.5 |
| Flexibility of Closure | ability | 2.5 |
| Visualization | ability | 2.5 |
| Administration and Management | knowledge | 2.42 |
| Quality Control Analysis | transferable_skill | 2.38 |
| Mathematical Reasoning | ability | 2.38 |
| Far Vision | ability | 2.38 |
| Active Learning | essential_skill | 2.25 |

## Skills

| Name | Type |
| --- | --- |
| English Language | Common Skill |
| Speech Recognition | Specialized Skill |
| Reading Comprehension | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Writing | Common Skill |
| Active Listening | Common Skill |
| Information Ordering | Specialized Skill |
| Time Management | Common Skill |
| Microsoft Word | Common Skill |
| Microsoft Visio | Specialized Skill |
| Microsoft SharePoint | Specialized Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Access | Specialized Skill |
| Finger Dexterity | Common Skill |
| Deductive Reasoning | Common Skill |
| Adobe Acrobat | Specialized Skill |
| Critical Thinking | Common Skill |
| Social Perceptiveness | Common Skill |
| Mathematics | Common Skill |
| Inductive Reasoning | Common Skill |
| Visualization | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Active Learning | Common Skill |
| Psychology | Specialized Skill |
| Negotiation | Common Skill |
| Microsoft Publisher | Specialized Skill |
| IBM Notes | Specialized Skill |
| Complex Problem Solving | Common Skill |
| Blackbaud CRM | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Telecommunications | Specialized Skill |
| Instructing | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Foreign Language | Common Skill |
| Geography | Specialized Skill |
| Depth Perception | Common Skill |
| Equipment Selection | Specialized Skill |
| Biology | Specialized Skill |
| Presentation Software | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | yes |
| Adobe Acrobat | Document management software | yes | no |
| Google Workspace software | Office suite software | yes | no |
| Intuit QuickBooks | Accounting software | yes | no |
| Microsoft Access | Data base user interface and query software | yes | no |
| Microsoft PowerPoint | Presentation software | yes | no |
| Microsoft SharePoint | Document management software | yes | no |
| Microsoft Visio | Process mapping and design software | yes | no |
| Microsoft Word | Word processing software | yes | no |
| Oracle PeopleSoft | Enterprise resource planning ERP software | yes | no |
| SAP software | Enterprise resource planning ERP software | yes | no |
| Act! | Customer relationship management CRM software | no | no |
| Blackbaud CRM | Customer relationship management CRM software | no | no |
| Corel WordPerfect Office Suite | Office suite software | no | no |
| FileMaker Pro | Data base user interface and query software | no | no |
| IBM Notes | Electronic mail software | no | no |
| Microsoft Publisher | Desktop publishing software | no | no |
| Oracle Siebel CRM | Customer relationship management CRM software | no | no |
| SRSsoft SRS EHR | Medical software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Telephone Conversations | 5 |
| Spend Time Sitting | 4.9 |
| E-Mail | 4.86 |
| Contact With Others | 4.69 |
| Importance of Being Exact or Accurate | 4.68 |
| Importance of Repeating Same Tasks | 4.62 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.61 |
| Deal With External Customers or the Public in General | 4.46 |
| Determine Tasks, Priorities and Goals | 4.26 |
| Spend Time Making Repetitive Motions | 4.16 |
| Indoors, Environmentally Controlled | 4.11 |
| Work With or Contribute to a Work Group or Team | 4.05 |
| Time Pressure | 3.96 |
| Coordinate or Lead Others in Accomplishing Work Activities | 3.71 |
| Written Letters and Memos | 3.7 |
| Freedom to Make Decisions | 3.67 |
| Dealing With Unpleasant, Angry, or Discourteous People | 3.47 |
| Conflict Situations | 2.96 |
| Level of Competition | 2.94 |
| Physical Proximity | 2.86 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 2.76 |
| Impact of Decisions on Co-workers or Company Results | 2.72 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.65 |
| Frequency of Decision Making | 2.6 |
| Work Outcomes and Results of Other Workers | 2.5 |
| Health and Safety of Other Workers | 2.46 |
| Degree of Automation | 2.33 |
| Consequence of Error | 2.16 |
| Exposed to Contaminants | 2.1 |
| Spend Time Walking or Running | 1.97 |
| Dealing with Violent or Physically Aggressive People | 1.94 |
| Exposed to Disease or Infections | 1.86 |
| Spend Time Standing | 1.83 |
| Spend Time Bending or Twisting Your Body | 1.61 |
| Exposed to Very Hot or Cold Temperatures | 1.54 |
| Pace Determined by Speed of Equipment | 1.52 |
| Exposed to Extremely Bright or Inadequate Lighting Conditions | 1.51 |
| Spend Time Kneeling, Crouching, Stooping, or Crawling | 1.44 |
| Exposed to Cramped Work Space, Awkward Positions | 1.41 |
| Public Speaking | 1.34 |

## Preparation

- **Job Zone:** 2
- **Job Zone Name:** Job Zone 1-2: Very Little to Some Preparation Needed
- **Education:** Usually requires a high school diploma or GED, though some occupations may not.
- **Experience:** Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- **Svp Range:** (Below 6.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| High School Diploma | 49.61 |
| Some College Courses | 45.45 |
| Associate's Degree (or other 2-year degree) | 2.98 |
| Less than a High School Diploma | 1.96 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Conventional | career_interest_type | 6.59 |
| Office Work | specific_interest_area | 6.5 |
| Realistic | career_interest_type | 2.87 |
| Attention to Detail | work_style | 2.77 |
| Information Technology | specific_interest_area | 2.4 |
| Dependability | work_style | 2.36 |
| Accounting | specific_interest_area | 2.32 |
| Artistic | career_interest_type | 2.26 |
| Social | career_interest_type | 2.23 |
| Investigative | career_interest_type | 1.94 |
| Enterprising | career_interest_type | 1.86 |
| Human Resources | specific_interest_area | 1.5 |
| Personal Service | specific_interest_area | 1.4 |
| Management/Administration | specific_interest_area | 1.35 |
| Integrity | work_style | 1.34 |
| Media | specific_interest_area | 1.3 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 43-9021.00 | role-43-9021-00 | Data Entry Keyers | Primary-Short |
| 43-4071.00 | role-43-4071-00 | File Clerks | Primary-Short |
| 31-9094.00 | role-31-9094-00 | Medical Transcriptionists | Primary-Short |
| 43-9061.00 | role-43-9061-00 | Office Clerks, General | Primary-Short |
| 27-3092.00 | role-27-3092-00 | Court Reporters and Simultaneous Captioners | Primary-Short |
| 43-9081.00 | role-43-9081-00 | Proofreaders and Copy Markers | Primary-Long |
| 43-3031.00 | role-43-3031-00 | Bookkeeping, Accounting, and Auditing Clerks | Primary-Long |
| 43-9071.00 | role-43-9071-00 | Office Machine Operators, Except Computer | Primary-Long |
| 15-1299.03 | role-15-1299-03 | Document Management Specialists | Primary-Long |
| 43-4171.00 | role-43-4171-00 | Receptionists and Information Clerks | Primary-Long |
| 29-2072.00 | role-29-2072-00 | Medical Records Specialists | Supplemental |
| 43-6014.00 | role-43-6014-00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Management & Entrepreneurship | management-entrepreneurship |

## Education Level

- **Category:** High school diploma or equivalent

## Study Programs

| Title | Slug |
| --- | --- |
| Business, Management, Marketing, and Related Support Services | business-management-marketing-and-related-support-services |
| Computer and Information Sciences and Support Services | computer-and-information-sciences-and-support-services |

## Market

- **Median Wage:** 47850
- **Mean Wage:** 49730
- **Pct10Wage:** 35300
- **Pct25Wage:** 39740
- **Pct75Wage:** 56000
- **Pct90Wage:** 64370
- **Employment:** 36030
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 61 | 61 | Educational Services | Sector | 12710 | 47310 | 3.99 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 2270 |  | 1.08 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 1820 | 51700 | 0.72 |
| 62 | 62 | Health Care and Social Assistance | Sector | 1480 | 49480 | 0.27 |
| 52 | 52 | Finance and Insurance | Sector | 590 | 47160 | 0.41 |
| 51 | 51 | Information | Sector | 500 | 35350 | 0.74 |
| 541330 | 541330 | Engineering Services | National industry | 180 | 52550 | 0.67 |
| 513110 | 513110 | Newspaper Publishers | National industry | 140 | 25100 | 6.61 |
| 53 | 53 | Real Estate and Rental and Leasing | Sector | 130 | 43930 | 0.23 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 80 | 40950 |  |
| 42 | 42 | Wholesale Trade | Sector | 70 | 44440 |  |
| 81 | 81 | Other Services (except Public Administration) | Sector | 70 | 41780 |  |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 513110 | 513110 | Newspaper Publishers | National industry | 140 | 6.61 |
| 61 | 61 | Educational Services | Sector | 12710 | 3.99 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 2270 | 1.08 |
| 51 | 51 | Information | Sector | 500 | 0.74 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 1820 | 0.72 |
| 541330 | 541330 | Engineering Services | National industry | 180 | 0.67 |
| 52 | 52 | Finance and Insurance | Sector | 590 | 0.41 |
| 62 | 62 | Health Care and Social Assistance | Sector | 1480 | 0.27 |
- **Count:** 19

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.81 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | 0.6219606 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | 0.5258988 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | 0.5072381 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 70
- **Percentile:** 70
- **Band:** High
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 62 | felten_aioe |
| 63 | openai_gpts_are_gpts |
| 84 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | 0.6219606 | 62 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.7837837837837838 | 63 | Moderate | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.2647822550496732 | 84 | High | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.81
- **Percentile:** 65
- **Band:** Moderate
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** yes

### Eloundou

- **Alpha:** 0.7027027027027027
- **Beta:** 0.7432432432432433
- **Gamma:** 0.7837837837837838

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Reformat documents, moving paragraphs or columns. | 0.27823539803376207 | 3.66 |
| Check completed work for spelling, grammar, punctuation, and format. | 0.05032681618181744 | 4.31 |
| Search for specific sets of stored, typed characters to make changes. | 0.021671343294619342 | 3.83 |
| Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required. | 0.005648928346938691 | 3.84 |
| Use data entry devices, such as optical scanners, to input data into computers for revision or editing. | 0.002567694703153951 | 3.63 |
| Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator. | 0.0015406168218923706 | 3.96 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** -36.1
- **Growth Percentile:** 0
- **Direction:** Declining
- **Annual Openings Thousands:** 2.2
- **Annual Openings Percentile:** 30
- **Employment2024Thousands:** 40
- **Employment2034Thousands:** 25.6

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 7
- **Task Count:** 10
- **Total Sample:** 3640
- **Autonomy Median:** 3
- **Dominant Collaboration:** directive
- **Automation Share:** 57.81
- **Augmentation Share:** 38.38
- **Work Use Percent:** 59.86

### Collaboration

| Label | Percent |
| --- | --- |
| directive | 55.34 |
| task iteration | 34.53 |
| feedback loop | 2.47 |
| validation | 2.05 |
| learning | 1.8 |
| none | 1.65 |

### Use Case

| Label | Percent |
| --- | --- |
| work | 59.86 |
| personal | 22.41 |
| coursework | 16.35 |

### Delegated Tasks

| Task | Usage Percent | Collaboration | Autonomy Median | Sample Count |
| --- | --- | --- | --- | --- |
| Reformat documents, moving paragraphs or columns. | 0.28443555444430557 | directive | 3 | 2844 |
| File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update and delete documents. | 0.01860232529066133 | directive | 3 | 186 |
| Check completed work for spelling, grammar, punctuation, and format. | 0.015401925240655083 | task iteration | 3 | 154 |
| Use data entry devices, such as optical scanners, to input data into computers for revision or editing. | 0.015301912739092385 | directive | 2 | 153 |
| Search for specific sets of stored, typed characters to make changes. | 0.010201275159394924 | directive | 2.5 | 102 |
| Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required. | 0.006700837604700588 | directive | 3 | 67 |
| Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation or previous versions, using a computer, word processor, or typewriter. | 0.005900737592199025 | directive | 3 | 59 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation or previous versions, using a computer, word processor, or typewriter. | 100 | 59 |
| Check completed work for spelling, grammar, punctuation, and format. | 98.05194805194806 | 154 |
| Use data entry devices, such as optical scanners, to input data into computers for revision or editing. | 98.0392156862745 | 153 |
| Search for specific sets of stored, typed characters to make changes. | 97.05882352941177 | 102 |
| Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required. | 97.01492537313433 | 67 |
| Reformat documents, moving paragraphs or columns. | 95.85091420534458 | 2844 |

### Seed Prompts

| Prompt | Collaboration |
| --- | --- |
| Do this for me: reformat documents, moving paragraphs or columns. Give me a finished draft I can review and adjust. | directive |
| Do this for me: file and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update and delete documents. Give me a finished draft I can review and adjust. | directive |
| Let's work through this together, step by step: check completed work for spelling, grammar, punctuation, and format. I'll give feedback as we go. | task iteration |
| Do this for me: use data entry devices, such as optical scanners, to input data into computers for revision or editing. Give me a finished draft I can review and adjust. | directive |
| Do this for me: search for specific sets of stored, typed characters to make changes. Give me a finished draft I can review and adjust. | directive |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 19
- **Skills:** 45
- **Capabilities:** 120
- **Tools:** 21
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** d85f18720934b751