{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-43-5011-01",
  "socCode": "43-5011.01",
  "title": "Freight Forwarders",
  "summary": "Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.",
  "aliases": [
    "Air Export Agent",
    "Air Export Coordinator",
    "Freight Forwarder",
    "GSA Coordinator (General Services Administration Coordinator)",
    "Export Coordinator",
    "Import Agent",
    "Ocean Export Specialist",
    "Relocation Coordinator",
    "Route Specialist",
    "Air Cargo Agent",
    "Air Export Clerk",
    "Air Freight Forwarder"
  ],
  "tasks": [
    {
      "text": "Negotiate shipping rates with freight carriers.",
      "type": "Core",
      "iwa": "4.A.4.a.7.b"
    },
    {
      "text": "Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.",
      "type": "Core",
      "iwa": "4.A.2.a.4.g"
    },
    {
      "text": "Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.",
      "type": "Core",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "text": "Arrange for applicable duties, taxes, or paperwork for customs clearance.",
      "type": "Core",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.",
      "type": "Core",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Complete customs paperwork.",
      "type": "Core",
      "iwa": "4.A.3.b.6.n"
    },
    {
      "text": "Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.",
      "type": "Supplemental",
      "iwa": "4.A.4.b.6.e"
    },
    {
      "text": "Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.",
      "type": "Supplemental",
      "iwa": "4.A.4.a.5.a"
    },
    {
      "text": "Prepare invoices or cost quotations for freight transportation.",
      "type": "Core",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Select shipment routes, based on nature of goods shipped, transit times, or security needs.",
      "type": "Core",
      "iwa": "4.A.2.a.4.g"
    },
    {
      "text": "Calculate weight, volume, or cost of goods to be moved.",
      "type": "Core",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "text": "Arrange delivery or storage of goods at destinations.",
      "type": "Core",
      "iwa": "4.A.2.a.4.g"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Analyze shipping information to make routing decisions.",
      "iwa": "4.A.2.a.4.g"
    },
    {
      "name": "Coordinate shipping activities with external parties.",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "name": "Assist individuals with paperwork.",
      "iwa": "4.A.4.a.5.h"
    },
    {
      "name": "Calculate shipping costs.",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "name": "Prepare documentation for contracts, transactions, or regulatory compliance.",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "name": "Identify opportunities to improve operational efficiency.",
      "iwa": "4.A.1.b.1.b"
    },
    {
      "name": "Explain regulations, policies, or procedures.",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "name": "Record shipping information.",
      "iwa": "4.A.3.b.6.h"
    },
    {
      "name": "Maintain current knowledge related to work activities.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Track goods or materials.",
      "iwa": "4.A.1.a.2.b"
    },
    {
      "name": "Negotiate financial arrangements.",
      "iwa": "4.A.4.a.7.b"
    },
    {
      "name": "Arrange insurance coverage.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Execute sales or other financial transactions.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Recommend packing or shipping methods.",
      "iwa": "4.A.4.b.6.e"
    },
    {
      "name": "Verify shipping documentation.",
      "iwa": "4.A.2.a.3.a"
    },
    {
      "name": "Examine documents to verify adherence to requirements.",
      "iwa": "4.A.2.a.3.a"
    },
    {
      "name": "Complete documentation required by programs or regulations.",
      "iwa": "4.A.3.b.6.n"
    },
    {
      "name": "Confer with others to conduct or arrange operational activities.",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "name": "Refer customers to appropriate personnel.",
      "iwa": "4.A.4.a.5.a"
    }
  ],
  "capabilities": [
    {
      "name": "Transportation",
      "family": "knowledge",
      "value": 4.8
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 4.59
    },
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.51
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 4.29
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 4.25
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 4.03
    },
    {
      "name": "Public Safety and Security",
      "family": "knowledge",
      "value": 3.9
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Geography",
      "family": "knowledge",
      "value": 3.87
    },
    {
      "name": "Personnel and Human Resources",
      "family": "knowledge",
      "value": 3.76
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.59
    },
    {
      "name": "Telecommunications",
      "family": "knowledge",
      "value": 3.56
    },
    {
      "name": "Economics and Accounting",
      "family": "knowledge",
      "value": 3.51
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3.5
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Communications and Media",
      "family": "knowledge",
      "value": 3.47
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3.38
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 3.38
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3.38
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 3.38
    },
    {
      "name": "Law and Government",
      "family": "knowledge",
      "value": 3.32
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3.25
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 3.25
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Negotiation",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Production and Processing",
      "family": "knowledge",
      "value": 3.13
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Persuasion",
      "family": "transferable_skill",
      "value": 3.12
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 3.12
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Number Facility",
      "family": "ability",
      "value": 3.12
    }
  ],
  "skills": [
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Foreign Language",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Email Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Depth Perception",
      "type": "Common Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Physics",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Selection",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Maintenance",
      "type": "Specialized Skill"
    },
    {
      "name": "Procurement Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Presentation Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Installation",
      "type": "Specialized Skill"
    },
    {
      "name": "Industrial Control Software",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "SAP software",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "AESDirect",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Arcline ArcFreight",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "CargoWise ediEnterprise",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "CEDAS Gateway",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Email software",
      "category": "Electronic mail software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "IES Ecellerate",
      "category": "Compliance software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Kewill Global Trade and Logistics",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Manufacturing resource planning MRP software",
      "category": "Enterprise resource planning ERP software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Oracle JD Edwards EnterpriseOne",
      "category": "Enterprise resource planning ERP software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Order management software",
      "category": "Procurement software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Package tracking software",
      "category": "Industrial control software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "QuestaWeb TradeMaster QW",
      "category": "Compliance software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "RedBerry Logistics",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Riege Software International Procars",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Star Tec Software Hercules Export",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Tailwind Management Systems Tailwind",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "TMW Enterprise Transportation Management Systems",
      "category": "Materials requirements planning logistics and supply chain software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Web browser software",
      "category": "Internet browser software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Telephone Conversations",
      "value": 5
    },
    {
      "name": "E-Mail",
      "value": 5
    },
    {
      "name": "Time Pressure",
      "value": 4.95
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.94
    },
    {
      "name": "Contact With Others",
      "value": 4.69
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.5
    },
    {
      "name": "Spend Time Sitting",
      "value": 4.47
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.34
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.33
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 4.27
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.17
    },
    {
      "name": "Conflict Situations",
      "value": 4.05
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 4.01
    },
    {
      "name": "Frequency of Decision Making",
      "value": 4.01
    },
    {
      "name": "Level of Competition",
      "value": 3.65
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 3.64
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 3.58
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 3.53
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.51
    },
    {
      "name": "Written Letters and Memos",
      "value": 3.45
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.42
    },
    {
      "name": "Physical Proximity",
      "value": 3.05
    },
    {
      "name": "Consequence of Error",
      "value": 3
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.41
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 2.4
    },
    {
      "name": "Pace Determined by Speed of Equipment",
      "value": 2.25
    },
    {
      "name": "Degree of Automation",
      "value": 2.22
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.18
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 2.03
    },
    {
      "name": "Indoors, Not Environmentally Controlled",
      "value": 1.96
    },
    {
      "name": "Public Speaking",
      "value": 1.8
    },
    {
      "name": "Exposed to Very Hot or Cold Temperatures",
      "value": 1.79
    },
    {
      "name": "Spend Time Standing",
      "value": 1.7
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 1.61
    },
    {
      "name": "Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets",
      "value": 1.59
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 1.5
    },
    {
      "name": "Exposed to Contaminants",
      "value": 1.49
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.49
    },
    {
      "name": "Outdoors, Exposed to All Weather Conditions",
      "value": 1.39
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 1.21
    }
  ],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": [
      {
        "label": "Bachelor's Degree",
        "percentage": 43.66
      },
      {
        "label": "Associate's Degree (or other 2-year degree)",
        "percentage": 16.15
      },
      {
        "label": "Master's Degree",
        "percentage": 14.42
      },
      {
        "label": "Some College Courses",
        "percentage": 0.39
      }
    ]
  },
  "personFit": [
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 5.6
    },
    {
      "name": "Office Work",
      "family": "specific_interest_area",
      "value": 4.36
    },
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 4
    },
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 3.94
    },
    {
      "name": "Realistic",
      "family": "career_interest_type",
      "value": 3.51
    },
    {
      "name": "Management/Administration",
      "family": "specific_interest_area",
      "value": 3.29
    },
    {
      "name": "Attention to Detail",
      "family": "work_style",
      "value": 3
    },
    {
      "name": "Law",
      "family": "specific_interest_area",
      "value": 2.65
    },
    {
      "name": "Accounting",
      "family": "specific_interest_area",
      "value": 2.64
    },
    {
      "name": "Investigative",
      "family": "career_interest_type",
      "value": 2.59
    },
    {
      "name": "Business Initiatives",
      "family": "specific_interest_area",
      "value": 2.52
    },
    {
      "name": "Finance",
      "family": "specific_interest_area",
      "value": 2.34
    },
    {
      "name": "Sales",
      "family": "specific_interest_area",
      "value": 2.28
    },
    {
      "name": "Cautiousness",
      "family": "work_style",
      "value": 2.14
    },
    {
      "name": "Transportation/Machine Operation",
      "family": "specific_interest_area",
      "value": 2.11
    },
    {
      "name": "Integrity",
      "family": "work_style",
      "value": 2.1
    }
  ],
  "relatedRoles": [
    {
      "socCode": "43-5011.00",
      "slug": "role-43-5011-00",
      "title": "Cargo and Freight Agents",
      "tier": "Primary-Short"
    },
    {
      "socCode": "13-1041.08",
      "slug": "role-13-1041-08",
      "title": "Customs Brokers",
      "tier": "Primary-Short"
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