# Cargo and Freight Agents

> Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 43-5011.00
- **Summary:** Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

## Aliases

- Air Export Specialist
- Drop Shipment Clerk
- Logistics Coordinator
- Logistics Service Representative
- Freight Broker
- Intermodal Dispatcher
- International Coordinator
- Load Planner
- Ship Broker
- Traffic and Documentation Clerk
- Air Export Coordinator
- Air Freight Coordinator

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Negotiate and arrange transport of goods with shipping or freight companies. | Core | 4.A.4.a.7.b |
| Determine method of shipment and prepare bills of lading, invoices, and other shipping documents. | Core | 4.A.2.a.4.g |
| Track delivery progress of shipments. | Core | 4.A.1.a.2.b |
| Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations. | Supplemental | 4.A.3.b.6.h |
| Advise clients on transportation and payment methods. | Core | 4.A.4.b.6.e |
| Arrange insurance coverage for goods. | Supplemental | 4.A.4.c.1.c |
| Estimate freight or postal rates and record shipment costs and weights. | Core | 4.A.2.b.1.a |
| Install straps, braces, and padding to loads to prevent shifting or damage during shipment. | Supplemental | 4.A.3.a.2.ap |
| Keep records of all goods shipped, received, and stored. | Core | 4.A.3.b.6.h |
| Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery. | Core | 4.A.4.a.3.c |
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | Supplemental | 4.A.2.a.3.a |
| Coordinate and supervise activities of workers engaged in packing and shipping merchandise. | Supplemental | 4.A.4.b.4.a |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Track goods or materials. | 4.A.1.a.2.b |
| Provide notifications to customers or patrons. | 4.A.4.a.3.c |
| Verify shipping documentation. | 4.A.2.a.3.a |
| Maintain operational records. | 4.A.3.b.6.h |
| Coordinate shipping activities with external parties. | 4.A.4.b.4.j |
| Negotiate financial arrangements. | 4.A.4.a.7.b |
| Coordinate operational activities. | 4.A.4.b.4.j |
| Recommend packing or shipping methods. | 4.A.4.b.6.e |
| Analyze shipping information to make routing decisions. | 4.A.2.a.4.g |
| Calculate shipping costs. | 4.A.2.b.1.a |
| Enter information into databases or software programs. | 4.A.3.b.1.f |
| Package objects for shipping. | 4.A.3.a.2.ap |
| Load materials or equipment. | 4.A.3.a.1.f |
| Unload materials or equipment. | 4.A.3.a.1.f |
| Inspect items for damage or defects. | 4.A.1.b.2.f |
| Inspect shipments to ensure correct order fulfillment. | 4.A.1.b.2.j |
| Record shipping information. | 4.A.3.b.6.h |
| Supervise clerical or administrative personnel. | 4.A.4.b.4.a |
| Arrange insurance coverage. | 4.A.4.c.1.c |
| Manage clerical or administrative activities. | 4.A.4.b.4.j |
| Attach identification information to products, items or containers. | 4.A.1.b.1.a |
| Operate vehicles or material-moving equipment. | 4.A.3.a.4.a |
| Maintain inventories of materials, equipment, or products. | 4.A.4.c.3.a |
| Assemble wood products. | 4.A.3.a.2.aj |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Transportation | knowledge | 4.57 |
| Geography | knowledge | 4.5 |
| Public Safety and Security | knowledge | 4.03 |
| Oral Comprehension | ability | 4 |
| Oral Expression | ability | 4 |
| English Language | knowledge | 3.92 |
| Administration and Management | knowledge | 3.89 |
| Written Comprehension | ability | 3.88 |
| Speaking | essential_skill | 3.62 |
| Active Listening | essential_skill | 3.5 |
| Education and Training | knowledge | 3.47 |
| Law and Government | knowledge | 3.45 |
| Telecommunications | knowledge | 3.43 |
| Administrative | knowledge | 3.38 |
| Customer and Personal Service | knowledge | 3.38 |
| Reading Comprehension | essential_skill | 3.25 |
| Critical Thinking | essential_skill | 3.25 |
| Near Vision | ability | 3.25 |
| Negotiation | transferable_skill | 3.12 |
| Time Management | transferable_skill | 3.12 |
| Written Expression | ability | 3.12 |
| Problem Sensitivity | ability | 3.12 |
| Writing | essential_skill | 3 |
| Monitoring | essential_skill | 3 |
| Social Perceptiveness | transferable_skill | 3 |
| Coordination | transferable_skill | 3 |
| Service Orientation | transferable_skill | 3 |
| Complex Problem Solving | transferable_skill | 3 |
| Communications and Media | knowledge | 3 |
| Deductive Reasoning | ability | 3 |
| Inductive Reasoning | ability | 3 |
| Category Flexibility | ability | 3 |
| Selective Attention | ability | 3 |
| Speech Recognition | ability | 3 |
| Speech Clarity | ability | 3 |
| Production and Processing | knowledge | 2.91 |
| Persuasion | transferable_skill | 2.88 |
| Information Ordering | ability | 2.88 |
| Flexibility of Closure | ability | 2.88 |
| Perceptual Speed | ability | 2.88 |

## Skills

| Name | Type |
| --- | --- |
| Geography | Specialized Skill |
| English Language | Common Skill |
| Microsoft Excel | Common Skill |
| Active Listening | Common Skill |
| Telecommunications | Specialized Skill |
| Reading Comprehension | Common Skill |
| Critical Thinking | Common Skill |
| Time Management | Common Skill |
| Negotiation | Common Skill |
| Writing | Common Skill |
| Speech Recognition | Specialized Skill |
| Social Perceptiveness | Common Skill |
| Microsoft Word | Common Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Outlook | Common Skill |
| Inductive Reasoning | Common Skill |
| Deductive Reasoning | Common Skill |
| Complex Problem Solving | Common Skill |
| Information Ordering | Specialized Skill |
| Active Learning | Common Skill |
| Mathematics | Common Skill |
| Instructing | Specialized Skill |
| Visualization | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Finger Dexterity | Common Skill |
| Microsoft OneNote | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Email Software | Specialized Skill |
| Depth Perception | Common Skill |
| Database Software | Specialized Skill |
| Psychology | Specialized Skill |
| Foreign Language | Common Skill |
| Biology | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Chemistry | Specialized Skill |
| Installation | Specialized Skill |
| Physics | Specialized Skill |
| Procurement Software | Specialized Skill |
| Presentation Software | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | no |
| Microsoft PowerPoint | Presentation software | yes | no |
| Microsoft Word | Word processing software | yes | no |
| SAP software | Enterprise resource planning ERP software | yes | no |
| Brokerage software | Procurement software | no | no |
| Corel WordPerfect Office Suite | Office suite software | no | no |
| Database software | Data base user interface and query software | no | no |
| Email software | Electronic mail software | no | no |
| Microsoft OneNote | Word processing software | no | no |
| Posting software | Inventory management software | no | no |
| Transportation management software | Mobile location based services software | no | no |
| Transportation management system TMS software | Mobile location based services software | no | no |
| Web browser software | Internet browser software | no | no |
| Web-based dispatch software | Mobile location based services software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Face-to-Face Discussions with Individuals and Within Teams | 4.57 |
| Telephone Conversations | 4.55 |
| Contact With Others | 4.48 |
| Determine Tasks, Priorities and Goals | 4.36 |
| E-Mail | 4.24 |
| Spend Time Sitting | 4.24 |
| Freedom to Make Decisions | 4.2 |
| Time Pressure | 3.96 |
| Frequency of Decision Making | 3.94 |
| Work With or Contribute to a Work Group or Team | 3.85 |
| Dealing With Unpleasant, Angry, or Discourteous People | 3.67 |
| Importance of Being Exact or Accurate | 3.67 |
| Impact of Decisions on Co-workers or Company Results | 3.65 |
| Indoors, Environmentally Controlled | 3.48 |
| Written Letters and Memos | 3.39 |
| Deal With External Customers or the Public in General | 3.37 |
| Work Outcomes and Results of Other Workers | 3.36 |
| Level of Competition | 3.28 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 3.18 |
| Physical Proximity | 3.11 |
| Health and Safety of Other Workers | 3.06 |
| Consequence of Error | 3.02 |
| Coordinate or Lead Others in Accomplishing Work Activities | 2.96 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.94 |
| Importance of Repeating Same Tasks | 2.89 |
| Spend Time Making Repetitive Motions | 2.78 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 2.67 |
| Conflict Situations | 2.65 |
| In an Enclosed Vehicle or Operate Enclosed Equipment | 2.65 |
| Exposed to Hazardous Equipment | 2.52 |
| Public Speaking | 2.4 |
| Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection | 2.38 |
| Exposed to Contaminants | 2.36 |
| Exposed to Extremely Bright or Inadequate Lighting Conditions | 2.35 |
| Exposed to Very Hot or Cold Temperatures | 2.31 |
| Exposed to Whole Body Vibration | 2.24 |
| Spend Time Standing | 2.18 |
| Outdoors, Exposed to All Weather Conditions | 2.13 |
| In an Open Vehicle or Operating Equipment | 2.02 |
| Spend Time Bending or Twisting Your Body | 1.97 |

## Preparation

- **Job Zone:** 2
- **Job Zone Name:** Job Zone 1-2: Very Little to Some Preparation Needed
- **Education:** Usually requires a high school diploma or GED, though some occupations may not.
- **Experience:** Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- **Svp Range:** (Below 6.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Bachelor's Degree | 30.75 |
| Some College Courses | 19.15 |
| Post-Secondary Certificate | 18.08 |
| Associate's Degree (or other 2-year degree) | 18.08 |
| High School Diploma | 12.2 |
| Less than a High School Diploma | 1.74 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Conventional | career_interest_type | 6.32 |
| Enterprising | career_interest_type | 4.83 |
| Office Work | specific_interest_area | 4.36 |
| Realistic | career_interest_type | 3.15 |
| Accounting | specific_interest_area | 2.78 |
| Management/Administration | specific_interest_area | 2.69 |
| Dependability | work_style | 2.65 |
| Attention to Detail | work_style | 2.37 |
| Social | career_interest_type | 2.14 |
| Transportation/Machine Operation | specific_interest_area | 2.04 |
| Sales | specific_interest_area | 1.98 |
| Physical/Manual Labor | specific_interest_area | 1.9 |
| Business Initiatives | specific_interest_area | 1.81 |
| Information Technology | specific_interest_area | 1.77 |
| Law | specific_interest_area | 1.77 |
| Finance | specific_interest_area | 1.73 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 43-5011.01 | role-43-5011-01 | Freight Forwarders | Primary-Short |
| 43-5071.00 | role-43-5071-00 | Shipping, Receiving, and Inventory Clerks | Primary-Short |
| 13-1041.08 | role-13-1041-08 | Customs Brokers | Primary-Short |
| 53-1041.00 | role-53-1041-00 | Aircraft Cargo Handling Supervisors | Primary-Short |
| 43-5051.00 | role-43-5051-00 | Postal Service Clerks | Primary-Short |
| 43-5052.00 | role-43-5052-00 | Postal Service Mail Carriers | Primary-Long |
| 53-3033.00 | role-53-3033-00 | Light Truck Drivers | Primary-Long |
| 43-5053.00 | role-43-5053-00 | Postal Service Mail Sorters, Processors, and Processing Machine Operators | Primary-Long |
| 43-5032.00 | role-43-5032-00 | Dispatchers, Except Police, Fire, and Ambulance | Primary-Long |
| 43-4151.00 | role-43-4151-00 | Order Clerks | Primary-Long |
| 11-3071.00 | role-11-3071-00 | Transportation, Storage, and Distribution Managers | Supplemental |
| 13-1081.02 | role-13-1081-02 | Logistics Analysts | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Supply Chain & Transportation | supply-chain-transportation |

## Education Level

- **Category:** High school diploma or equivalent

## Study Programs

| Title | Slug |
| --- | --- |
| Business, Management, Marketing, and Related Support Services | business-management-marketing-and-related-support-services |

## Market

- **Median Wage:** 49900
- **Mean Wage:** 55420
- **Pct10Wage:** 37240
- **Pct25Wage:** 43490
- **Pct75Wage:** 62230
- **Pct90Wage:** 76350
- **Employment:** 97800
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 48-49 | 48-49 | Transportation and Warehousing | Sector | 89080 | 49870 | 19 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 3870 | 50770 | 0.57 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 2300 | 50870 | 1.29 |
| 42 | 42 | Wholesale Trade | Sector | 900 | 51590 | 0.24 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 720 | 46640 | 0.13 |
| 561320 | 561320 | Temporary Help Services | National industry | 220 | 42310 | 0.13 |
| 31-33 | 31-33 | Manufacturing | Sector | 190 | 56800 | 0.02 |
| 44-45 | 44-45 | Retail Trade | Sector | 80 |  |  |
| 51 | 51 | Information | Sector |  | 50640 |  |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 48-49 | 48-49 | Transportation and Warehousing | Sector | 89080 | 19 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 2300 | 1.29 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 3870 | 0.57 |
| 42 | 42 | Wholesale Trade | Sector | 900 | 0.24 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 720 | 0.13 |
| 561320 | 561320 | Temporary Help Services | National industry | 220 | 0.13 |
| 31-33 | 31-33 | Manufacturing | Sector | 190 | 0.02 |
- **Count:** 9

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.99 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | 1.405415 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | 1.237608 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | 1.254537 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 74
- **Percentile:** 75
- **Band:** High
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 96 | felten_aioe |
| 55 | openai_gpts_are_gpts |
| 71 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | 1.405415 | 96 | High | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.696969696969697 | 55 | Moderate | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.20960369730561007 | 71 | High | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.99
- **Percentile:** 99
- **Band:** High
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** yes

### Eloundou

- **Alpha:** 0.24242424242424243
- **Beta:** 0.4696969696969697
- **Gamma:** 0.696969696969697

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | 0.003697480372541689 | 3.28 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** 8.5
- **Growth Percentile:** 89
- **Direction:** Growing fast
- **Annual Openings Thousands:** 8.8
- **Annual Openings Percentile:** 60
- **Employment2024Thousands:** 100.6
- **Employment2034Thousands:** 109.2

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 1
- **Task Count:** 2
- **Total Sample:** 54
- **Autonomy Median:** 3
- **Work Use Percent:** 50

### Collaboration


### Use Case

| Label | Percent |
| --- | --- |
| work | 50 |

### Delegated Tasks

| Task | Usage Percent | Autonomy Median | Sample Count |
| --- | --- | --- | --- |
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | 0.0030003750468808603 | 3 | 30 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | 93.33333333333333 | 30 |

### Seed Prompts

| Prompt |
| --- |
| Help me with this part of my job: check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 24
- **Skills:** 40
- **Capabilities:** 120
- **Tools:** 16
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** c89dc47b0c7f69a5