{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-43-4131-00",
  "socCode": "43-4131.00",
  "title": "Loan Interviewers and Clerks",
  "summary": "Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.",
  "aliases": [
    "Licensed Loan Officer Assistant",
    "Loan Analyst",
    "Loan Processor",
    "Mortgage Loan Processor",
    "Closer",
    "Loan Clerk",
    "Loan Closer",
    "Loan Originator",
    "Mortgage Broker",
    "Mortgage Processor",
    "Closing Agent",
    "Closing Coordinator"
  ],
  "tasks": [
    {
      "text": "Verify and examine information and accuracy of loan application and closing documents.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.",
      "type": "Core",
      "iwa": "4.A.2.a.2.c"
    },
    {
      "text": "Record applications for loan and credit, loan information, and disbursements of funds, using computers.",
      "type": "Core",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "text": "Submit loan applications with recommendation for underwriting approval.",
      "type": "Core",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.",
      "type": "Core",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "text": "File and maintain loan records.",
      "type": "Core",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "text": "Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.",
      "type": "Core",
      "iwa": "4.A.1.a.1.n"
    },
    {
      "text": "Check value of customer collateral to be held as loan security.",
      "type": "Core",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "text": "Interview loan applicants to obtain personal and financial data and to assist in completing applications.",
      "type": "Core",
      "iwa": "4.A.1.a.1.w"
    },
    {
      "text": "Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.",
      "type": "Core",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.",
      "type": "Core",
      "iwa": "4.A.1.a.2.c"
    },
    {
      "text": "Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.",
      "type": "Core",
      "iwa": "4.A.1.b.3.c"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Verify accuracy of financial or transactional data.",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "name": "Interview employees, customers, or others to collect information.",
      "iwa": "4.A.1.a.1.w"
    },
    {
      "name": "Compile data or documentation.",
      "iwa": "4.A.2.a.2.c"
    },
    {
      "name": "Discuss account status or activity with customers or patrons.",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "name": "Provide notifications to customers or patrons.",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "name": "Maintain financial or account records.",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "name": "Prepare documentation for contracts, transactions, or regulatory compliance.",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "name": "Prepare business correspondence.",
      "iwa": "4.A.4.c.1.a"
    },
    {
      "name": "Type documents.",
      "iwa": "4.A.4.c.1.a"
    },
    {
      "name": "Calculate financial data.",
      "iwa": "4.A.1.b.3.c"
    },
    {
      "name": "Determine the value of goods or services.",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "name": "Obtain personal or financial information about customers or applicants.",
      "iwa": "4.A.1.a.1.n"
    },
    {
      "name": "Schedule appointments.",
      "iwa": "4.A.2.b.5.c"
    },
    {
      "name": "Collect deposits, payments or fees.",
      "iwa": "4.A.4.c.3.d"
    },
    {
      "name": "Arrange insurance coverage.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Monitor financial information.",
      "iwa": "4.A.1.a.2.c"
    },
    {
      "name": "Negotiate financial arrangements.",
      "iwa": "4.A.4.a.7.b"
    }
  ],
  "capabilities": [
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.39
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 4.2
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 4.12
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 4.12
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 4.12
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 3.71
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3.62
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 3.42
    },
    {
      "name": "Law and Government",
      "family": "knowledge",
      "value": 3.41
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3.38
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.38
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 3.38
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.37
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Mathematics",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Mathematical Reasoning",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Selective Attention",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Persuasion",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Fluency of Ideas",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Number Facility",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Negotiation",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 2.88
    }
  ],
  "skills": [
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Access",
      "type": "Specialized Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Dynamics",
      "type": "Specialized Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Depth Perception",
      "type": "Common Skill"
    },
    {
      "name": "Foreign Language",
      "type": "Common Skill"
    },
    {
      "name": "Presentation Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Physics",
      "type": "Specialized Skill"
    },
    {
      "name": "Installation",
      "type": "Specialized Skill"
    },
    {
      "name": "Financial Analysis Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Selection",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Maintenance",
      "type": "Specialized Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Access",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Automated financial software",
      "category": "Accounting software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Automated underwriting software",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Credit reporting software",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Encompass software",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Fannie Mae Desktop Underwriter",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Lending software systems",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Loan tracking software",
      "category": "Customer relationship management CRM software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Microsoft Dynamics",
      "category": "Customer relationship management CRM software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Rockport Integrated Excel Underwriting",
      "category": "Spreadsheet software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Software AG Underwriting Solution",
      "category": "Financial analysis software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Web browser software",
      "category": "Internet browser software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Telephone Conversations",
      "value": 5
    },
    {
      "name": "Contact With Others",
      "value": 4.97
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.91
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.73
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.7
    },
    {
      "name": "Spend Time Sitting",
      "value": 4.69
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.64
    },
    {
      "name": "Frequency of Decision Making",
      "value": 4.62
    },
    {
      "name": "Written Letters and Memos",
      "value": 4.53
    },
    {
      "name": "Time Pressure",
      "value": 4.53
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.46
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 4.42
    },
    {
      "name": "E-Mail",
      "value": 4.32
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 4.31
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.11
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 4.07
    },
    {
      "name": "Level of Competition",
      "value": 3.99
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.74
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.72
    },
    {
      "name": "Conflict Situations",
      "value": 3.63
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 3.6
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 3.15
    },
    {
      "name": "Degree of Automation",
      "value": 2.96
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.85
    },
    {
      "name": "Physical Proximity",
      "value": 2.78
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.73
    },
    {
      "name": "Consequence of Error",
      "value": 2.43
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 2.25
    },
    {
      "name": "Public Speaking",
      "value": 2.16
    },
    {
      "name": "Spend Time Standing",
      "value": 2
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 1.91
    },
    {
      "name": "Exposed to Contaminants",
      "value": 1.85
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 1.82
    },
    {
      "name": "Exposed to Disease or Infections",
      "value": 1.66
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 1.52
    },
    {
      "name": "Pace Determined by Speed of Equipment",
      "value": 1.51
    },
    {
      "name": "Dealing with Violent or Physically Aggressive People",
      "value": 1.27
    },
    {
      "name": "Indoors, Not Environmentally Controlled",
      "value": 1.25
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.24
    },
    {
      "name": "Exposed to Cramped Work Space, Awkward Positions",
      "value": 1.12
    }
  ],
  "preparation": {
    "jobZone": "3",
    "jobZoneName": "Job Zone Three: Medium Preparation Needed",
    "education": "Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.",
    "experience": "Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.",
    "svpRange": "(6.0 to < 7.0)",
    "educationDistribution": [
      {
        "label": "High School Diploma",
        "percentage": 42.85
      },
      {
        "label": "Bachelor's Degree",
        "percentage": 38.26
      },
      {
        "label": "Post-Secondary Certificate",
        "percentage": 12.12
      },
      {
        "label": "Associate's Degree (or other 2-year degree)",
        "percentage": 6.69
      },
      {
        "label": "Some College Courses",
        "percentage": 0.09
      }
    ]
  },
  "personFit": [
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 6.92
    },
    {
      "name": "Office Work",
      "family": "specific_interest_area",
      "value": 4.99
    },
    {
      "name": "Accounting",
      "family": "specific_interest_area",
      "value": 4.66
    },
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 4.61
    },
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 4
    },
    {
      "name": "Finance",
      "family": "specific_interest_area",
      "value": 3.52
    },
    {
      "name": "Social",
      "family": "career_interest_type",
      "value": 3.4
    },
    {
      "name": "Attention to Detail",
      "family": "work_style",
      "value": 3
    },
    {
      "name": "Law",
      "family": "specific_interest_area",
      "value": 2.43
    },
    {
      "name": "Management/Administration",
      "family": "specific_interest_area",
      "value": 2.26
    },
    {
      "name": "Investigative",
      "family": "career_interest_type",
      "value": 2.18
    },
    {
      "name": "Cautiousness",
      "family": "work_style",
      "value": 2.17
    },
    {
      "name": "Integrity",
      "family": "work_style",
      "value": 2.17
    },
    {
      "name": "Sales",
      "family": "specific_interest_area",
      "value": 2.16
    },
    {
      "name": "Personal Service",
      "family": "specific_interest_area",
      "value": 2.08
    },
    {
      "name": "Information Technology",
      "family": "specific_interest_area",
      "value": 1.92
    }
  ],
  "relatedRoles": [
    {
      "socCode": "13-2072.00",
      "slug": "role-13-2072-00",
      "title": "Loan Officers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-4041.00",
      "slug": "role-43-4041-00",
      "title": "Credit Authorizers, Checkers, and Clerks",
      "tier": "Primary-Short"
    },
    {
      "socCode": "13-2041.00",
      "slug": "role-13-2041-00",
      "title": "Credit Analysts",
      "tier": "Primary-Short"
    },
    {
      "socCode": "13-2071.00",
      "slug": "role-13-2071-00",
      "title": "Credit Counselors",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-3011.00",
      "slug": "role-43-3011-00",
      "title": "Bill and Account Collectors",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-3031.00",
      "slug": "role-43-3031-00",
      "title": "Bookkeeping, Accounting, and Auditing Clerks",
      "tier": "Primary-Long"
    },
    {
      "socCode": "43-4141.00",
      "slug": "role-43-4141-00",
      "title": "New Accounts Clerks",
      "tier": "Primary-Long"
    },
    {
      "socCode": "43-4011.00",
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      "title": "Brokerage Clerks",
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