entityType = "role"
schemaVersion = "role.v1"
slug = "role-43-4021-00"
socCode = "43-4021.00"
title = "Correspondence Clerks"
summary = "Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence."
aliases = ["Correspondence Clerk", "Correspondence Coordinator", "Correspondence Representative (Correspondence Rep)", "Dispute Resolution Analyst", "Chargeback Specialist", "Claims Correspondence Clerk", "Correspondent", "Dispute Specialist", "Office Technician (Office Tech)", "Technical Clerk", "Authorization Coordinator", "Authorization Representative (Authorization Rep)"]
emergingTasks = []

[preparation]
jobZone = "2"
jobZoneName = "Job Zone 1-2: Very Little to Some Preparation Needed"
education = "Usually requires a high school diploma or GED, though some occupations may not."
experience = "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training."
svpRange = "(Below 6.0)"

[[preparation.educationDistribution]]
label = "High School Diploma"
percentage = 42.91

[[preparation.educationDistribution]]
label = "Associate's Degree (or other 2-year degree)"
percentage = 28.07

[[preparation.educationDistribution]]
label = "Some College Courses"
percentage = 17.41

[[preparation.educationDistribution]]
label = "Bachelor's Degree"
percentage = 11.61

[educationLevel]
category = "High school diploma or equivalent"
slug = "high-school-diploma-or-equivalent"

[market]
medianWage = 46740
meanWage = 46610
pct10Wage = 33530
pct25Wage = 38510
pct75Wage = 52480
pct90Wage = 62200
employment = 6260
areaTitle = "U.S."

[industries]
count = 17

[[industries.top]]
naics = "52"
slug = "52"
title = "Finance and Insurance"
level = "Sector"
employment = 1230
medianWage = 44400
lq = 4.87

[[industries.top]]
naics = "53"
slug = "53"
title = "Real Estate and Rental and Leasing"
level = "Sector"
employment = 960
medianWage = 46740
lq = 9.99

[[industries.top]]
naics = "54"
slug = "54"
title = "Professional, Scientific, and Technical Services"
level = "Sector"
employment = 900
medianWage = 46530
lq = 2.06

[[industries.top]]
naics = "62"
slug = "62"
title = "Health Care and Social Assistance"
level = "Sector"
employment = 600
medianWage = 44600
lq = 0.64

[[industries.top]]
naics = "524114"
slug = "524114"
title = "Direct Health and Medical Insurance Carriers"
level = "National industry"
employment = 310
medianWage = 48640
lq = 17

[[industries.top]]
naics = "55"
slug = "55"
title = "Management of Companies and Enterprises"
level = "Sector"
employment = 310
medianWage = 44550
lq = 2.72

[[industries.top]]
naics = "44-45"
slug = "44-45"
title = "Retail Trade"
level = "Sector"
employment = 270
medianWage = 42200
lq = 0.43

[[industries.top]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 140
medianWage = 55850
lq = 0.57

[[industries.top]]
naics = "31-33"
slug = "31-33"
title = "Manufacturing"
level = "Sector"
employment = 120
medianWage = 52870
lq = 0.23

[[industries.top]]
naics = "61"
slug = "61"
title = "Educational Services"
level = "Sector"
employment = 70
medianWage = 48860

[[industries.top]]
naics = "48-49"
slug = "48-49"
title = "Transportation and Warehousing"
level = "Sector"
employment = 50
medianWage = 51470

[[industries.top]]
naics = "561320"
slug = "561320"
title = "Temporary Help Services"
level = "National industry"
employment = 50
medianWage = 39780

[[industries.concentrated]]
naics = "524114"
slug = "524114"
title = "Direct Health and Medical Insurance Carriers"
level = "National industry"
employment = 310
lq = 17

[[industries.concentrated]]
naics = "53"
slug = "53"
title = "Real Estate and Rental and Leasing"
level = "Sector"
employment = 960
lq = 9.99

[[industries.concentrated]]
naics = "52"
slug = "52"
title = "Finance and Insurance"
level = "Sector"
employment = 1230
lq = 4.87

[[industries.concentrated]]
naics = "55"
slug = "55"
title = "Management of Companies and Enterprises"
level = "Sector"
employment = 310
lq = 2.72

[[industries.concentrated]]
naics = "54"
slug = "54"
title = "Professional, Scientific, and Technical Services"
level = "Sector"
employment = 900
lq = 2.06

[[industries.concentrated]]
naics = "62"
slug = "62"
title = "Health Care and Social Assistance"
level = "Sector"
employment = 600
lq = 0.64

[[industries.concentrated]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 140
lq = 0.57

[[industries.concentrated]]
naics = "44-45"
slug = "44-45"
title = "Retail Trade"
level = "Sector"
employment = 270
lq = 0.43

[aiOutlook]
teleworkable = true
usageRelease = "2026-01-15-v4-plus-2025-03-27-v2"

[aiOutlook.index]
value = 85
percentile = 91
band = "High"
version = "ai-exposure-index-v1"
componentCount = 3

[[aiOutlook.index.components]]
percentile = 81
source = "felten_aioe"

[[aiOutlook.index.components]]
percentile = 89
source = "openai_gpts_are_gpts"

[[aiOutlook.index.components]]
percentile = 86
source = "microsoft_working_with_ai"

[aiOutlook.freyHistorical]
source = "frey"
label = "Computerization probability (Frey & Osborne, 2013)"
value = 0.86
percentile = 72
band = "High"
note = "A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking."

[aiOutlook.eloundou]
alpha = 0.9642857142857142
beta = 0.9642857142857142
gamma = 0.9642857142857142

[aiOutlook.bls]
growthPercent = -5.6
growthPercentile = 11
direction = "Declining"
annualOpeningsThousands = 0.7
annualOpeningsPercentile = 11
employment2024Thousands = 6.9
employment2034Thousands = 6.5

[[aiOutlook.exposure]]
source = "felten_aioe"
label = "Overall AI exposure (Felten et al.)"
value = 1.149758
percentile = 81
band = "High"
note = "How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss."

[[aiOutlook.exposure]]
source = "eloundou_gamma"
label = "LLM task exposure, γ (OpenAI / Eloundou)"
value = 0.9642857142857142
percentile = 89
band = "High"
note = "Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank."

[[aiOutlook.exposure]]
source = "microsoft_applicability"
label = "AI assistant applicability (Microsoft)"
value = 0.2845523532569407
percentile = 86
band = "High"
note = "How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement."

[[aiOutlook.usageTasks]]
task = "Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service."
usagePercent = 0.21671343294619344
importance = 3.78

[[aiOutlook.usageTasks]]
task = "Complete form letters in response to requests or problems identified by correspondence."
usagePercent = 0.026395901548422612
importance = 3.36

[[aiOutlook.usageTasks]]
task = "Present clear and concise explanations of governing rules and regulations."
usagePercent = 0.009757239871985013
importance = 3.71

[[aiOutlook.usageTasks]]
task = "Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary."
usagePercent = 0.005648928346938691
importance = 3.97

[[aiOutlook.sources]]
source = "bls_employment_projections"
version = "2024-2034"

[[aiOutlook.sources]]
source = "dingel_neiman"
version = "dingel-neiman-workathome"

[[aiOutlook.sources]]
source = "felten_aioe"
version = "felten-raj-seamans-aioe"

[[aiOutlook.sources]]
source = "frey_osborne"
version = "frey-osborne-automation"

[[aiOutlook.sources]]
source = "microsoft_working_with_ai"
version = "working-with-ai"

[[aiOutlook.sources]]
source = "openai_gpts_are_gpts"
version = "gpts-are-gpts"

[aiPlaybook]
trustedTaskCount = 5
taskCount = 7
totalSample = 2848
autonomyMedian = 3
dominantCollaboration = "task iteration"
automationShare = 41.84
augmentationShare = 54.82
workUsePercent = 67.93
release = "2026-01-15-v4-plus-2025-03-27-v2"

[[aiPlaybook.collaboration]]
label = "task iteration"
percent = 51.05

[[aiPlaybook.collaboration]]
label = "directive"
percent = 41.84

[[aiPlaybook.collaboration]]
label = "validation"
percent = 3.77

[[aiPlaybook.collaboration]]
label = "none"
percent = 0.57

[[aiPlaybook.useCase]]
label = "work"
percent = 67.93

[[aiPlaybook.useCase]]
label = "personal"
percent = 29.58

[[aiPlaybook.useCase]]
label = "coursework"
percent = 1.78

[[aiPlaybook.delegatedTasks]]
task = "Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service."
usagePercent = 0.20502562820352543
collaboration = "task iteration"
autonomyMedian = 3
sampleCount = 2050

[[aiPlaybook.delegatedTasks]]
task = "Complete form letters in response to requests or problems identified by correspondence."
usagePercent = 0.04690586323290411
collaboration = "task iteration"
autonomyMedian = 3
sampleCount = 469

[[aiPlaybook.delegatedTasks]]
task = "Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary."
usagePercent = 0.018802350293786723
collaboration = "directive"
autonomyMedian = 2
sampleCount = 188

[[aiPlaybook.delegatedTasks]]
task = "Compose correspondence requesting medical information and records."
usagePercent = 0.006200775096887111
collaboration = "task iteration"
autonomyMedian = 3
sampleCount = 62

[[aiPlaybook.delegatedTasks]]
task = "Type acknowledgment letters to persons sending correspondence."
usagePercent = 0.004400550068758595
collaboration = "task iteration"
autonomyMedian = 3
sampleCount = 44

[[aiPlaybook.boundaryTasks]]
task = "Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service."
humanNeededPercent = 99.5609756097561
sampleCount = 2050

[[aiPlaybook.boundaryTasks]]
task = "Complete form letters in response to requests or problems identified by correspondence."
humanNeededPercent = 98.50746268656717
sampleCount = 469

[[aiPlaybook.boundaryTasks]]
task = "Type acknowledgment letters to persons sending correspondence."
humanNeededPercent = 97.72727272727273
sampleCount = 44

[[aiPlaybook.boundaryTasks]]
task = "Compose correspondence requesting medical information and records."
humanNeededPercent = 95.16129032258065
sampleCount = 62

[[aiPlaybook.boundaryTasks]]
task = "Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary."
humanNeededPercent = 90.95744680851064
sampleCount = 188

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service. I'll give feedback as we go."
collaboration = "task iteration"

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: complete form letters in response to requests or problems identified by correspondence. I'll give feedback as we go."
collaboration = "task iteration"

[[aiPlaybook.seedPrompts]]
prompt = "Do this for me: gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary. Give me a finished draft I can review and adjust."
collaboration = "directive"

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: compose correspondence requesting medical information and records. I'll give feedback as we go."
collaboration = "task iteration"

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: type acknowledgment letters to persons sending correspondence. I'll give feedback as we go."
collaboration = "task iteration"

[counts]
tasks = 17
skills = 40
capabilities = 120
tools = 15
relatedRoles = 20

[source]
dataset = "gold.onet_role_starter_surface"
version = "30.3"
generatedAt = "2026-06-02T21:00:32.945303+00:00"
contentHash = "a6605dcbe3450ce2"

[[tasks]]
text = "Ensure that money collected is properly recorded and secured."
type = "Supplemental"
iwa = "4.A.2.a.2.d"

[[tasks]]
text = "Maintain files and control records to show correspondence activities."
type = "Core"
iwa = "4.A.3.b.6.h"

[[tasks]]
text = "Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence."
type = "Core"
iwa = "4.A.1.a.1.b"

[[tasks]]
text = "Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary."
type = "Core"
iwa = "4.A.2.a.2.a"

[[tasks]]
text = "Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints."
type = "Core"
iwa = "4.A.3.b.6.m"

[[tasks]]
text = "Process orders for goods requested in correspondence."
type = "Supplemental"
iwa = "4.A.3.a.2.ap"

[[tasks]]
text = "Compile data from records to prepare periodic reports."
type = "Core"
iwa = "4.A.2.a.2.c"

[[tasks]]
text = "Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service."
type = "Core"
iwa = "4.A.4.c.1.a"

[[tasks]]
text = "Present clear and concise explanations of governing rules and regulations."
type = "Supplemental"
iwa = "4.A.4.a.1.b"

[[tasks]]
text = "Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature."
type = "Supplemental"
iwa = "4.A.2.a.2.c"

[[tasks]]
text = "Compute costs of records furnished to requesters, and write letters to obtain payment."
type = "Supplemental"
iwa = "4.A.2.b.1.a"

[[tasks]]
text = "Type acknowledgment letters to persons sending correspondence."
type = "Supplemental"
iwa = "4.A.4.c.1.a"

[[activities]]
name = "Prepare documentation for contracts, transactions, or regulatory compliance."
iwa = "4.A.3.b.6.m"

[[activities]]
name = "Prepare business correspondence."
iwa = "4.A.4.c.1.a"

[[activities]]
name = "Compile data or documentation."
iwa = "4.A.2.a.2.c"

[[activities]]
name = "Explain regulations, policies, or procedures."
iwa = "4.A.4.a.1.b"

[[activities]]
name = "Read materials to determine needed actions."
iwa = "4.A.1.a.1.b"

[[activities]]
name = "Proofread documents, records, or other files to ensure accuracy."
iwa = "4.A.2.a.3.a"

[[activities]]
name = "Maintain operational records."
iwa = "4.A.3.b.6.h"

[[activities]]
name = "Check data for recording errors."
iwa = "4.A.2.a.2.a"

[[activities]]
name = "Route mail to correct destinations."
iwa = "4.A.4.c.1.e"

[[activities]]
name = "Prepare cash for deposit or disbursement."
iwa = "4.A.2.a.2.d"

[[activities]]
name = "Calculate costs of goods or services."
iwa = "4.A.2.b.1.a"

[[activities]]
name = "Prepare outgoing mail."
iwa = "4.A.4.c.1.e"

[[activities]]
name = "Confer with coworkers to coordinate work activities."
iwa = "4.A.4.a.2.c"

[[activities]]
name = "Package objects for shipping."
iwa = "4.A.3.a.2.ap"

[[capabilities]]
name = "Administrative"
family = "knowledge"
value = 4.43

[[capabilities]]
name = "Written Expression"
family = "ability"
value = 4.12

[[capabilities]]
name = "Writing"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Written Comprehension"
family = "ability"
value = 4

[[capabilities]]
name = "English Language"
family = "knowledge"
value = 3.95

[[capabilities]]
name = "Customer and Personal Service"
family = "knowledge"
value = 3.77

[[capabilities]]
name = "Reading Comprehension"
family = "essential_skill"
value = 3.75

[[capabilities]]
name = "Active Listening"
family = "essential_skill"
value = 3.75

[[capabilities]]
name = "Oral Comprehension"
family = "ability"
value = 3.75

[[capabilities]]
name = "Economics and Accounting"
family = "knowledge"
value = 3.63

[[capabilities]]
name = "Oral Expression"
family = "ability"
value = 3.62

[[capabilities]]
name = "Near Vision"
family = "ability"
value = 3.62

[[capabilities]]
name = "Speaking"
family = "essential_skill"
value = 3.5

[[capabilities]]
name = "Mathematics"
family = "knowledge"
value = 3.47

[[capabilities]]
name = "Critical Thinking"
family = "essential_skill"
value = 3.38

[[capabilities]]
name = "Problem Sensitivity"
family = "ability"
value = 3.38

[[capabilities]]
name = "Speech Clarity"
family = "ability"
value = 3.38

[[capabilities]]
name = "Computers and Electronics"
family = "knowledge"
value = 3.37

[[capabilities]]
name = "Judgment and Decision Making"
family = "transferable_skill"
value = 3.25

[[capabilities]]
name = "Deductive Reasoning"
family = "ability"
value = 3.25

[[capabilities]]
name = "Information Ordering"
family = "ability"
value = 3.25

[[capabilities]]
name = "Social Perceptiveness"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Inductive Reasoning"
family = "ability"
value = 3.12

[[capabilities]]
name = "Speech Recognition"
family = "ability"
value = 3.12

[[capabilities]]
name = "Service Orientation"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Time Management"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Fluency of Ideas"
family = "ability"
value = 3

[[capabilities]]
name = "Category Flexibility"
family = "ability"
value = 3

[[capabilities]]
name = "Selective Attention"
family = "ability"
value = 3

[[capabilities]]
name = "Administration and Management"
family = "knowledge"
value = 2.92

[[capabilities]]
name = "Monitoring"
family = "essential_skill"
value = 2.88

[[capabilities]]
name = "Coordination"
family = "transferable_skill"
value = 2.88

[[capabilities]]
name = "Complex Problem Solving"
family = "transferable_skill"
value = 2.88

[[capabilities]]
name = "Originality"
family = "ability"
value = 2.88

[[capabilities]]
name = "Public Safety and Security"
family = "knowledge"
value = 2.81

[[capabilities]]
name = "Law and Government"
family = "knowledge"
value = 2.76

[[capabilities]]
name = "Mathematics"
family = "essential_skill"
value = 2.75

[[capabilities]]
name = "Active Learning"
family = "essential_skill"
value = 2.75

[[capabilities]]
name = "Persuasion"
family = "transferable_skill"
value = 2.75

[[capabilities]]
name = "Number Facility"
family = "ability"
value = 2.75

[[skills]]
name = "Writing"
type = "Common Skill"

[[skills]]
name = "English Language"
type = "Common Skill"

[[skills]]
name = "Reading Comprehension"
type = "Common Skill"

[[skills]]
name = "Active Listening"
type = "Common Skill"

[[skills]]
name = "Microsoft Word"
type = "Common Skill"

[[skills]]
name = "Microsoft Outlook"
type = "Common Skill"

[[skills]]
name = "Microsoft Excel"
type = "Common Skill"

[[skills]]
name = "Mathematics"
type = "Common Skill"

[[skills]]
name = "Critical Thinking"
type = "Common Skill"

[[skills]]
name = "Information Ordering"
type = "Specialized Skill"

[[skills]]
name = "Deductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Speech Recognition"
type = "Specialized Skill"

[[skills]]
name = "Social Perceptiveness"
type = "Common Skill"

[[skills]]
name = "Inductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Time Management"
type = "Common Skill"

[[skills]]
name = "Microsoft Windows"
type = "Common Skill"

[[skills]]
name = "Microsoft SharePoint"
type = "Specialized Skill"

[[skills]]
name = "Microsoft PowerPoint"
type = "Common Skill"

[[skills]]
name = "Microsoft Access"
type = "Specialized Skill"

[[skills]]
name = "Complex Problem Solving"
type = "Common Skill"

[[skills]]
name = "Active Learning"
type = "Common Skill"

[[skills]]
name = "Negotiation"
type = "Common Skill"

[[skills]]
name = "Learning Strategies"
type = "Specialized Skill"

[[skills]]
name = "Instructing"
type = "Specialized Skill"

[[skills]]
name = "Telecommunications"
type = "Specialized Skill"

[[skills]]
name = "Systems Analysis"
type = "Specialized Skill"

[[skills]]
name = "Visualization"
type = "Specialized Skill"

[[skills]]
name = "Finger Dexterity"
type = "Common Skill"

[[skills]]
name = "Foreign Language"
type = "Common Skill"

[[skills]]
name = "Psychology"
type = "Specialized Skill"

[[skills]]
name = "Geography"
type = "Specialized Skill"

[[skills]]
name = "Depth Perception"
type = "Common Skill"

[[skills]]
name = "Physics"
type = "Specialized Skill"

[[skills]]
name = "Chemistry"
type = "Specialized Skill"

[[skills]]
name = "Biology"
type = "Specialized Skill"

[[skills]]
name = "Presentation Software"
type = "Specialized Skill"

[[skills]]
name = "Medical Software"
type = "Specialized Skill"

[[skills]]
name = "Installation"
type = "Specialized Skill"

[[skills]]
name = "Equipment Selection"
type = "Specialized Skill"

[[skills]]
name = "Equipment Maintenance"
type = "Specialized Skill"

[[tools]]
example = "Epic Systems"
category = "Medical software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Excel"
category = "Spreadsheet software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Office software"
category = "Office suite software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Outlook"
category = "Electronic mail software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Word"
category = "Word processing software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Access"
category = "Data base user interface and query software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft PowerPoint"
category = "Presentation software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft SharePoint"
category = "Document management software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft Windows"
category = "Operating system software"
hot = true
inDemand = false

[[tools]]
example = "SAP software"
category = "Enterprise resource planning ERP software"
hot = true
inDemand = false

[[tools]]
example = "Electronic data interchange EDI software"
category = "Enterprise application integration software"
hot = false
inDemand = false

[[tools]]
example = "Electronic health record EHR software"
category = "Medical software"
hot = false
inDemand = false

[[tools]]
example = "GE Healthcare Centricity EMR"
category = "Medical software"
hot = false
inDemand = false

[[tools]]
example = "Healthcare common procedure coding system HCPCS"
category = "Medical software"
hot = false
inDemand = false

[[tools]]
example = "Imaging software"
category = "Graphics or photo imaging software"
hot = false
inDemand = false

[[workContext]]
name = "E-Mail"
value = 5

[[workContext]]
name = "Contact With Others"
value = 4.79

[[workContext]]
name = "Face-to-Face Discussions with Individuals and Within Teams"
value = 4.76

[[workContext]]
name = "Telephone Conversations"
value = 4.74

[[workContext]]
name = "Spend Time Sitting"
value = 4.63

[[workContext]]
name = "Importance of Repeating Same Tasks"
value = 4.6

[[workContext]]
name = "Determine Tasks, Priorities and Goals"
value = 4.59

[[workContext]]
name = "Importance of Being Exact or Accurate"
value = 4.52

[[workContext]]
name = "Work With or Contribute to a Work Group or Team"
value = 4.38

[[workContext]]
name = "Indoors, Environmentally Controlled"
value = 4.3

[[workContext]]
name = "Freedom to Make Decisions"
value = 4.16

[[workContext]]
name = "Written Letters and Memos"
value = 4.04

[[workContext]]
name = "Impact of Decisions on Co-workers or Company Results"
value = 4

[[workContext]]
name = "Frequency of Decision Making"
value = 3.94

[[workContext]]
name = "Time Pressure"
value = 3.83

[[workContext]]
name = "Deal With External Customers or the Public in General"
value = 3.82

[[workContext]]
name = "Spend Time Making Repetitive Motions"
value = 3.62

[[workContext]]
name = "Coordinate or Lead Others in Accomplishing Work Activities"
value = 3.32

[[workContext]]
name = "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable"
value = 3.29

[[workContext]]
name = "Conflict Situations"
value = 3.17

[[workContext]]
name = "Work Outcomes and Results of Other Workers"
value = 3.15

[[workContext]]
name = "Dealing With Unpleasant, Angry, or Discourteous People"
value = 3.04

[[workContext]]
name = "Degree of Automation"
value = 3.04

[[workContext]]
name = "Physical Proximity"
value = 2.96

[[workContext]]
name = "Health and Safety of Other Workers"
value = 2.61

[[workContext]]
name = "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls"
value = 2.45

[[workContext]]
name = "Level of Competition"
value = 2.41

[[workContext]]
name = "Consequence of Error"
value = 2.39

[[workContext]]
name = "Spend Time Walking or Running"
value = 1.98

[[workContext]]
name = "Spend Time Standing"
value = 1.97

[[workContext]]
name = "Pace Determined by Speed of Equipment"
value = 1.84

[[workContext]]
name = "Spend Time Bending or Twisting Your Body"
value = 1.67

[[workContext]]
name = "Public Speaking"
value = 1.49

[[workContext]]
name = "Spend Time Keeping or Regaining Balance"
value = 1.36

[[workContext]]
name = "Exposed to Contaminants"
value = 1.24

[[workContext]]
name = "Exposed to Disease or Infections"
value = 1.21

[[workContext]]
name = "Spend Time Kneeling, Crouching, Stooping, or Crawling"
value = 1.21

[[workContext]]
name = "In an Enclosed Vehicle or Operate Enclosed Equipment"
value = 1.19

[[workContext]]
name = "Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets"
value = 1.19

[[workContext]]
name = "Dealing with Violent or Physically Aggressive People"
value = 1.17

[[personFit]]
name = "Conventional"
family = "career_interest_type"
value = 6.86

[[personFit]]
name = "Office Work"
family = "specific_interest_area"
value = 6.5

[[personFit]]
name = "Enterprising"
family = "career_interest_type"
value = 3.43

[[personFit]]
name = "Accounting"
family = "specific_interest_area"
value = 2.92

[[personFit]]
name = "Social"
family = "career_interest_type"
value = 2.7

[[personFit]]
name = "Investigative"
family = "career_interest_type"
value = 2.52

[[personFit]]
name = "Attention to Detail"
family = "work_style"
value = 2.5

[[personFit]]
name = "Dependability"
family = "work_style"
value = 2.36

[[personFit]]
name = "Finance"
family = "specific_interest_area"
value = 2.18

[[personFit]]
name = "Management/Administration"
family = "specific_interest_area"
value = 1.96

[[personFit]]
name = "Law"
family = "specific_interest_area"
value = 1.84

[[personFit]]
name = "Human Resources"
family = "specific_interest_area"
value = 1.75

[[personFit]]
name = "Information Technology"
family = "specific_interest_area"
value = 1.74

[[personFit]]
name = "Integrity"
family = "work_style"
value = 1.73

[[personFit]]
name = "Personal Service"
family = "specific_interest_area"
value = 1.68

[[personFit]]
name = "Sales"
family = "specific_interest_area"
value = 1.6

[[relatedRoles]]
socCode = "43-9061.00"
slug = "role-43-9061-00"
title = "Office Clerks, General"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "43-4071.00"
slug = "role-43-4071-00"
title = "File Clerks"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "43-6014.00"
slug = "role-43-6014-00"
title = "Secretaries and Administrative Assistants, Except Legal, Medical, and Executive"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "43-6012.00"
slug = "role-43-6012-00"
title = "Legal Secretaries and Administrative Assistants"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "43-3031.00"
slug = "role-43-3031-00"
title = "Bookkeeping, Accounting, and Auditing Clerks"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "43-6011.00"
slug = "role-43-6011-00"
title = "Executive Secretaries and Executive Administrative Assistants"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "43-3021.00"
slug = "role-43-3021-00"
title = "Billing and Posting Clerks"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "43-4051.00"
slug = "role-43-4051-00"
title = "Customer Service Representatives"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "43-4041.00"
slug = "role-43-4041-00"
title = "Credit Authorizers, Checkers, and Clerks"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "43-9041.00"
slug = "role-43-9041-00"
title = "Insurance Claims and Policy Processing Clerks"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "27-3092.00"
slug = "role-27-3092-00"
title = "Court Reporters and Simultaneous Captioners"
tier = "Supplemental"

[[relatedRoles]]
socCode = "11-3012.00"
slug = "role-11-3012-00"
title = "Administrative Services Managers"
tier = "Supplemental"

[[careerClusters]]
cluster = "Financial Services"
slug = "financial-services"

[[studyPrograms]]
title = "Business, Management, Marketing, and Related Support Services"
slug = "business-management-marketing-and-related-support-services"

[[aiSignals]]
source = "frey_osborne"
label = "Computerization probability"
score = 0.86
scale = "0-1 probability"
release = "2013-baseline-2016-employment-snapshot"

[[aiSignals]]
source = "felten_aioe"
label = "AI occupational exposure"
score = 1.149758
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"

[[aiSignals]]
source = "felten_image_generation_aioe"
label = "Image generation occupational exposure"
score = 0.7082393
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"

[[aiSignals]]
source = "felten_language_modeling_aioe"
label = "Language modeling occupational exposure"
score = 1.184181
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"
