{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-43-3071-00",
  "socCode": "43-3071.00",
  "title": "Tellers",
  "summary": "Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.",
  "aliases": [
    "Bank Teller",
    "Financial Services Representative (FSR)",
    "Member Services Representative",
    "Teller",
    "Account Representative",
    "Branch Operations Specialist",
    "Customer Relationship Specialist",
    "Customer Service Associate (CSA)",
    "Personal Banking Representative",
    "Roving Teller",
    "Bank Representative",
    "Banker"
  ],
  "tasks": [
    {
      "text": "Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.",
      "type": "Core",
      "iwa": "4.A.1.b.3.c"
    },
    {
      "text": "Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Monitor bank vaults to ensure cash balances are correct.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.",
      "type": "Core",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "text": "Enter customers' transactions into computers to record transactions and issue computer-generated receipts.",
      "type": "Core",
      "iwa": "4.A.3.b.1.f"
    },
    {
      "text": "Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Prepare and verify cashier's checks.",
      "type": "Core",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "text": "Resolve problems or discrepancies concerning customers' accounts.",
      "type": "Core",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "text": "Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.",
      "type": "Core",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "text": "Answer telephones and assist customers with their questions.",
      "type": "Core",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "text": "Count, verify, and post armored car deposits.",
      "type": "Supplemental",
      "iwa": "4.A.2.a.2.a"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Answer telephones to direct calls or provide information.",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "name": "Answer customer questions about goods or services.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Calculate financial data.",
      "iwa": "4.A.1.b.3.c"
    },
    {
      "name": "Verify accuracy of financial or transactional data.",
      "iwa": "4.A.2.a.2.a"
    },
    {
      "name": "Execute sales or other financial transactions.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Collect deposits, payments or fees.",
      "iwa": "4.A.4.c.3.d"
    },
    {
      "name": "Enter information into databases or software programs.",
      "iwa": "4.A.3.b.1.f"
    },
    {
      "name": "Prepare cash for deposit or disbursement.",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "name": "Respond to customer problems or complaints.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Sell products or services.",
      "iwa": "4.A.4.a.6.b"
    },
    {
      "name": "Type documents.",
      "iwa": "4.A.4.c.1.a"
    },
    {
      "name": "Order materials, supplies, or equipment.",
      "iwa": "4.A.4.c.3.e"
    },
    {
      "name": "File documents or records.",
      "iwa": "4.A.4.c.1.a"
    },
    {
      "name": "Maintain financial or account records.",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "name": "Obtain personal or financial information about customers or applicants.",
      "iwa": "4.A.1.a.1.n"
    },
    {
      "name": "Prepare business correspondence.",
      "iwa": "4.A.4.c.1.a"
    },
    {
      "name": "Issue documentation or identification to customers or employees.",
      "iwa": "4.A.4.c.1.d"
    },
    {
      "name": "Send information, materials or documentation.",
      "iwa": "4.A.4.c.1.e"
    },
    {
      "name": "Calculate costs of goods or services.",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "name": "Explain regulations, policies, or procedures.",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "name": "Interpret financial information for others.",
      "iwa": "4.A.4.a.1.d"
    }
  ],
  "capabilities": [
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 3.88
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Number Facility",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 3.63
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3.5
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.47
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 3.25
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Selective Attention",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.12
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.12
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Mathematical Reasoning",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Economics and Accounting",
      "family": "knowledge",
      "value": 3.11
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Mathematics",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Public Safety and Security",
      "family": "knowledge",
      "value": 3
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Perceptual Speed",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 2.91
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 2.88
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Fluency of Ideas",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Flexibility of Closure",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Time Sharing",
      "family": "ability",
      "value": 2.88
    }
  ],
  "skills": [
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Dynamics",
      "type": "Specialized Skill"
    },
    {
      "name": "IBM Notes",
      "type": "Specialized Skill"
    },
    {
      "name": "Email Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Depth Perception",
      "type": "Common Skill"
    },
    {
      "name": "Foreign Language",
      "type": "Common Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Physics",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    },
    {
      "name": "Presentation Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Installation",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Selection",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Maintenance",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Email software",
      "category": "Electronic mail software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Hyland Software OnBase",
      "category": "Document management software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "IBM Notes",
      "category": "Electronic mail software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Information Technology Incorporated Premier Teller",
      "category": "Accounting software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Jack Henry & Associates Vertex",
      "category": "Enterprise resource planning ERP software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Microsoft Dynamics",
      "category": "Enterprise resource planning ERP software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Microsoft Exchange",
      "category": "Electronic mail software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Sage 50 Accounting",
      "category": "Accounting software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Southern Data Systems TellerPro",
      "category": "Accounting software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Total Turnkey Solutions E-Vision",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Contact With Others",
      "value": 4.96
    },
    {
      "name": "Telephone Conversations",
      "value": 4.88
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.88
    },
    {
      "name": "E-Mail",
      "value": 4.83
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.8
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 4.72
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.69
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 4.57
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.53
    },
    {
      "name": "Frequency of Decision Making",
      "value": 4.33
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 4.15
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 4.11
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.06
    },
    {
      "name": "Physical Proximity",
      "value": 4.02
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.91
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.8
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 3.77
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 3.67
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 3.56
    },
    {
      "name": "Spend Time Standing",
      "value": 3.55
    },
    {
      "name": "Time Pressure",
      "value": 3.53
    },
    {
      "name": "Written Letters and Memos",
      "value": 3.42
    },
    {
      "name": "Conflict Situations",
      "value": 3.36
    },
    {
      "name": "Level of Competition",
      "value": 3.31
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 3.2
    },
    {
      "name": "Consequence of Error",
      "value": 3.2
    },
    {
      "name": "Spend Time Sitting",
      "value": 3.13
    },
    {
      "name": "Degree of Automation",
      "value": 2.45
    },
    {
      "name": "Public Speaking",
      "value": 2.42
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.38
    },
    {
      "name": "Exposed to Disease or Infections",
      "value": 2.35
    },
    {
      "name": "Dealing with Violent or Physically Aggressive People",
      "value": 2.29
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 2.26
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 2.2
    },
    {
      "name": "Pace Determined by Speed of Equipment",
      "value": 1.86
    },
    {
      "name": "Exposed to Contaminants",
      "value": 1.75
    },
    {
      "name": "Exposed to Extremely Bright or Inadequate Lighting Conditions",
      "value": 1.74
    },
    {
      "name": "Exposed to Cramped Work Space, Awkward Positions",
      "value": 1.55
    },
    {
      "name": "Spend Time Keeping or Regaining Balance",
      "value": 1.54
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.5
    }
  ],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": [
      {
        "label": "High School Diploma",
        "percentage": 72.95
      },
      {
        "label": "Some College Courses",
        "percentage": 8.97
      },
      {
        "label": "Bachelor's Degree",
        "percentage": 8.32
      },
      {
        "label": "Associate's Degree (or other 2-year degree)",
        "percentage": 5.4
      },
      {
        "label": "Post-Secondary Certificate",
        "percentage": 2.69
      },
      {
        "label": "Less than a High School Diploma",
        "percentage": 1.67
      }
    ]
  },
  "personFit": [
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 6.88
    },
    {
      "name": "Office Work",
      "family": "specific_interest_area",
      "value": 5.85
    },
    {
      "name": "Accounting",
      "family": "specific_interest_area",
      "value": 5.27
    },
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 4.19
    },
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 4
    },
    {
      "name": "Finance",
      "family": "specific_interest_area",
      "value": 3.33
    },
    {
      "name": "Attention to Detail",
      "family": "work_style",
      "value": 3
    },
    {
      "name": "Integrity",
      "family": "work_style",
      "value": 2.72
    },
    {
      "name": "Sales",
      "family": "specific_interest_area",
      "value": 2.53
    },
    {
      "name": "Cautiousness",
      "family": "work_style",
      "value": 2.47
    },
    {
      "name": "Social",
      "family": "career_interest_type",
      "value": 2.44
    },
    {
      "name": "Personal Service",
      "family": "specific_interest_area",
      "value": 2.38
    },
    {
      "name": "Realistic",
      "family": "career_interest_type",
      "value": 2.27
    },
    {
      "name": "Cooperation",
      "family": "work_style",
      "value": 1.92
    },
    {
      "name": "Social Orientation",
      "family": "work_style",
      "value": 1.74
    },
    {
      "name": "Mathematics/Statistics",
      "family": "specific_interest_area",
      "value": 1.73
    }
  ],
  "relatedRoles": [
    {
      "socCode": "43-4141.00",
      "slug": "role-43-4141-00",
      "title": "New Accounts Clerks",
      "tier": "Primary-Short"
    },
    {
      "socCode": "41-2011.00",
      "slug": "role-41-2011-00",
      "title": "Cashiers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-4041.00",
      "slug": "role-43-4041-00",
      "title": "Credit Authorizers, Checkers, and Clerks",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-3031.00",
      "slug": "role-43-3031-00",
      "title": "Bookkeeping, Accounting, and Auditing Clerks",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-4011.00",
      "slug": "role-43-4011-00",
      "title": "Brokerage Clerks",
      "tier": "Primary-Short"
    },
    {
      "socCode": "41-3031.00",
      "slug": "role-41-3031-00",
      "title": "Securities, Commodities, and Financial Services Sales Agents",
      "tier": "Primary-Long"
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    {
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