{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-41-2031-00",
  "socCode": "41-2031.00",
  "title": "Retail Salespersons",
  "summary": "Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.",
  "aliases": [
    "Sales Associate",
    "Sales Clerk",
    "Sales Consultant",
    "Sales Person",
    "Car Salesman",
    "Customer Assistant",
    "Retail Salesperson",
    "Sales Representative",
    "Salesman",
    "Art Dealer",
    "Art Objects Salesperson",
    "Auto Dealer"
  ],
  "tasks": [
    {
      "text": "Greet customers and ascertain what each customer wants or needs.",
      "type": "Core",
      "iwa": "4.A.1.a.1.n"
    },
    {
      "text": "Recommend, select, and help locate or obtain merchandise based on customer needs and desires.",
      "type": "Core",
      "iwa": "4.A.4.b.6.b"
    },
    {
      "text": "Maintain records related to sales.",
      "type": "Supplemental",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "text": "Compute sales prices, total purchases, and receive and process cash or credit payment.",
      "type": "Core",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "text": "Prepare merchandise for purchase or rental.",
      "type": "Core",
      "iwa": "4.A.3.a.2.h"
    },
    {
      "text": "Answer questions regarding the store and its merchandise.",
      "type": "Core",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "text": "Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.",
      "type": "Core",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "text": "Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.",
      "type": "Supplemental",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "text": "Prepare sales slips or sales contracts.",
      "type": "Supplemental",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "text": "Describe merchandise and explain use, operation, and care of merchandise to customers.",
      "type": "Core",
      "iwa": "4.A.4.a.1.a"
    },
    {
      "text": "Demonstrate use or operation of merchandise.",
      "type": "Core",
      "iwa": "4.A.4.a.6.c"
    },
    {
      "text": "Ticket, arrange, and display merchandise to promote sales.",
      "type": "Core",
      "iwa": "4.A.3.a.2.h"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Gather customer or product information to determine customer needs.",
      "iwa": "4.A.1.a.1.n"
    },
    {
      "name": "Greet customers, patrons, or visitors.",
      "iwa": "4.A.4.a.5.j"
    },
    {
      "name": "Reconcile records of sales or other financial transactions.",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "name": "Review laws or regulations to maintain professional knowledge.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Calculate costs of goods or services.",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "name": "Process sales or other transactions.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Maintain records of sales or other business transactions.",
      "iwa": "4.A.3.b.6.j"
    },
    {
      "name": "Monitor work areas to provide security.",
      "iwa": "4.A.1.a.2.g"
    },
    {
      "name": "Recommend products or services to customers.",
      "iwa": "4.A.4.b.6.b"
    },
    {
      "name": "Answer customer questions about goods or services.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Explain technical product or service information to customers.",
      "iwa": "4.A.4.a.1.a"
    },
    {
      "name": "Advise customers on the use of products or services.",
      "iwa": "4.A.4.b.6.b"
    },
    {
      "name": "Set up merchandise displays.",
      "iwa": "4.A.3.a.2.h"
    },
    {
      "name": "Prepare sales or other contracts.",
      "iwa": "4.A.3.b.6.m"
    },
    {
      "name": "Demonstrate products to consumers.",
      "iwa": "4.A.4.a.6.c"
    },
    {
      "name": "Clean work areas.",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "name": "Package materials or products.",
      "iwa": "4.A.3.a.2.ap"
    },
    {
      "name": "Assist customers with product selection.",
      "iwa": "4.A.4.a.5.j"
    },
    {
      "name": "Purchase stocks of merchandise or supplies.",
      "iwa": "4.A.4.c.3.e"
    },
    {
      "name": "Monitor inventories of products or materials.",
      "iwa": "4.A.4.c.3.g"
    },
    {
      "name": "Sell products or services.",
      "iwa": "4.A.4.a.6.b"
    },
    {
      "name": "Arrange delivery of goods or services.",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "name": "Estimate costs or terms of sales.",
      "iwa": "4.A.2.b.1.a"
    },
    {
      "name": "Arrange services or reservations for patrons.",
      "iwa": "4.A.4.a.5.j"
    }
  ],
  "capabilities": [
    {
      "name": "Sales and Marketing",
      "family": "knowledge",
      "value": 4.52
    },
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.34
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Persuasion",
      "family": "transferable_skill",
      "value": 3.88
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 3.67
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Negotiation",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 3.12
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.12
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 3.04
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.03
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 3.01
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Psychology",
      "family": "knowledge",
      "value": 2.89
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 2.88
    },
    {
      "name": "Fluency of Ideas",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Originality",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Selective Attention",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 2.75
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 2.75
    },
    {
      "name": "Memorization",
      "family": "ability",
      "value": 2.75
    }
  ],
  "skills": [
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft SharePoint",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Edge",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Access",
      "type": "Specialized Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Google Docs",
      "type": "Specialized Skill"
    },
    {
      "name": "Facebook",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe Photoshop",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe InDesign",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe Illustrator",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe Acrobat",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Dynamics",
      "type": "Specialized Skill"
    },
    {
      "name": "LinkedIn",
      "type": "Specialized Skill"
    },
    {
      "name": "IBM Notes",
      "type": "Specialized Skill"
    },
    {
      "name": "Google Meet",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Adobe Acrobat",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Adobe Creative Cloud software",
      "category": "Graphics or photo imaging software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Adobe Illustrator",
      "category": "Graphics or photo imaging software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Adobe InDesign",
      "category": "Desktop publishing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Adobe Photoshop",
      "category": "Graphics or photo imaging software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Apple macOS",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Apple Safari",
      "category": "Internet browser software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Autodesk AutoCAD",
      "category": "Computer aided design CAD software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Eclipse IDE",
      "category": "Development environment software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Facebook",
      "category": "Web page creation and editing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Google Docs",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Intuit QuickBooks",
      "category": "Accounting software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Access",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Edge",
      "category": "Internet browser software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SharePoint",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Mozilla Firefox",
      "category": "Internet browser software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle PeopleSoft",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Salesforce software",
      "category": "Customer relationship management CRM software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "SAP software",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Advanced Retail Management Systems Retail Pro",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "American Precision Instruments Regit",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "ASI Point of Sale",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Attitude POS itive AccuPOS Retail",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Bibase 4POS Retail",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Blink",
      "category": "Instant messaging software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "CAP Automation SellWise",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Comcash ERP",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "CompuTant CounterPoint",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "CyberMatrix",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Data entry software",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Database software",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Datasym SYMFINITE",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Exact business software",
      "category": "Human resources software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "EZ Software Solutions",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Contact With Others",
      "value": 4.89
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.88
    },
    {
      "name": "Telephone Conversations",
      "value": 4.61
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.6
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.35
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.16
    },
    {
      "name": "Frequency of Decision Making",
      "value": 4.15
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.15
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.08
    },
    {
      "name": "Spend Time Standing",
      "value": 4.07
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 4.03
    },
    {
      "name": "E-Mail",
      "value": 3.89
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.88
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 3.76
    },
    {
      "name": "Physical Proximity",
      "value": 3.74
    },
    {
      "name": "Level of Competition",
      "value": 3.7
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.61
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 3.53
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 3.43
    },
    {
      "name": "Time Pressure",
      "value": 3.42
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 3.12
    },
    {
      "name": "Conflict Situations",
      "value": 3.08
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 2.85
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 2.76
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 2.7
    },
    {
      "name": "Written Letters and Memos",
      "value": 2.66
    },
    {
      "name": "Outdoors, Exposed to All Weather Conditions",
      "value": 2.58
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 2.37
    },
    {
      "name": "Consequence of Error",
      "value": 2.36
    },
    {
      "name": "Exposed to Contaminants",
      "value": 2.26
    },
    {
      "name": "Degree of Automation",
      "value": 2.16
    },
    {
      "name": "Spend Time Sitting",
      "value": 2.14
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.12
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 2.12
    },
    {
      "name": "Public Speaking",
      "value": 1.98
    },
    {
      "name": "Exposed to Very Hot or Cold Temperatures",
      "value": 1.94
    },
    {
      "name": "Exposed to Extremely Bright or Inadequate Lighting Conditions",
      "value": 1.78
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.78
    },
    {
      "name": "Exposed to Disease or Infections",
      "value": 1.76
    },
    {
      "name": "Outdoors, Under Cover",
      "value": 1.7
    }
  ],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": [
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        "label": "High School Diploma",
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