# Cashiers

> Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 41-2011.00
- **Summary:** Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

## Aliases

- Cashier
- Checker
- Sales Associate
- Store Clerk
- Cage Cashier
- Center Aisle Cashier
- Central Aisle Cashier
- Customer Assistant
- Store Attendant
- Toll Collector
- Auction Clerk
- Bottle Booth Attendant

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | Core | 4.A.4.c.1.c |
| Greet customers entering establishments. | Core | 4.A.4.a.5.j |
| Calculate total payments received during a time period, and reconcile this with total sales. | Supplemental | 4.A.2.a.2.d |
| Issue receipts, refunds, credits, or change due to customers. | Core | 4.A.4.c.1.c |
| Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. | Supplemental | 4.A.2.a.2.d |
| Issue trading stamps, and redeem food stamps and coupons. | Supplemental | 4.A.4.c.1.c |
| Assist customers by providing information and resolving their complaints. | Core | 4.A.4.a.1.a |
| Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately. | Core | 4.A.1.a.2.c |
| Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. | Core | 4.A.2.b.1.a |
| Post charges against guests' or patients' accounts. | Supplemental | 4.A.3.b.6.j |
| Weigh items sold by weight to determine prices. | Supplemental | 4.A.1.b.3.a |
| Compute and record totals of transactions. | Supplemental | 4.A.2.b.1.a |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Explain technical product or service information to customers. | 4.A.4.a.1.a |
| Answer customer questions about goods or services. | 4.A.4.a.8.c |
| Clean work areas. | 4.A.3.a.1.c |
| Monitor sales activities. | 4.A.1.a.2.c |
| Assist customers to ensure comfort or safety. | 4.A.4.a.5.j |
| Train sales personnel. | 4.A.4.b.3.d |
| Supervise sales or support personnel. | 4.A.4.b.4.a |
| Provide customers with general information or assistance. | 4.A.4.a.3.c |
| Answer telephones to direct calls or provide information. | 4.A.4.a.3.c |
| Stock products or parts. | 4.A.3.a.2.ak |
| Process sales or other transactions. | 4.A.4.c.1.c |
| Issue money, credit, or vouchers. | 4.A.4.c.1.c |
| Reconcile records of sales or other financial transactions. | 4.A.2.a.2.d |
| Greet customers, patrons, or visitors. | 4.A.4.a.5.j |
| Calculate costs of goods or services. | 4.A.2.b.1.a |
| Calculate weights, volumes or other characteristics of materials. | 4.A.1.b.3.a |
| Maintain records of sales or other business transactions. | 4.A.3.b.6.j |
| Sell products or services. | 4.A.4.a.6.b |
| Package objects for shipping. | 4.A.3.a.2.ap |
| Prepare outgoing shipments. | 4.A.4.c.1.e |
| Prepare cash for deposit or disbursement. | 4.A.2.a.2.d |
| Communicate with other workers to coordinate activities. | 4.A.4.a.2.c |
| Record sales or transactions data. | 4.A.3.b.6.j |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.05 |
| Oral Comprehension | ability | 3.5 |
| Oral Expression | ability | 3.5 |
| English Language | knowledge | 3.37 |
| Near Vision | ability | 3.25 |
| Service Orientation | transferable_skill | 3.12 |
| Written Comprehension | ability | 3.12 |
| Speech Clarity | ability | 3.12 |
| Sales and Marketing | knowledge | 3.07 |
| Active Listening | essential_skill | 3 |
| Speaking | essential_skill | 3 |
| Social Perceptiveness | transferable_skill | 3 |
| Problem Sensitivity | ability | 3 |
| Information Ordering | ability | 3 |
| Speech Recognition | ability | 3 |
| Selective Attention | ability | 2.88 |
| Time Sharing | ability | 2.88 |
| Administration and Management | knowledge | 2.87 |
| Mathematics | knowledge | 2.86 |
| Administrative | knowledge | 2.84 |
| Reading Comprehension | essential_skill | 2.75 |
| Critical Thinking | essential_skill | 2.75 |
| Coordination | transferable_skill | 2.75 |
| Category Flexibility | ability | 2.75 |
| Computers and Electronics | knowledge | 2.69 |
| Mathematics | essential_skill | 2.62 |
| Monitoring | essential_skill | 2.62 |
| Time Management | transferable_skill | 2.62 |
| Public Safety and Security | knowledge | 2.62 |
| Deductive Reasoning | ability | 2.62 |
| Inductive Reasoning | ability | 2.62 |
| Number Facility | ability | 2.62 |
| Memorization | ability | 2.62 |
| Finger Dexterity | ability | 2.62 |
| Law and Government | knowledge | 2.52 |
| Judgment and Decision Making | transferable_skill | 2.5 |
| Arm-Hand Steadiness | ability | 2.5 |
| Manual Dexterity | ability | 2.5 |
| Trunk Strength | ability | 2.5 |
| Persuasion | transferable_skill | 2.38 |

## Skills

| Name | Type |
| --- | --- |
| English Language | Common Skill |
| Speech Recognition | Specialized Skill |
| Social Perceptiveness | Common Skill |
| Microsoft Windows | Common Skill |
| Microsoft Excel | Common Skill |
| Microsoft Edge | Specialized Skill |
| Information Ordering | Specialized Skill |
| Active Listening | Common Skill |
| Mathematics | Common Skill |
| Reading Comprehension | Common Skill |
| Critical Thinking | Common Skill |
| Time Management | Common Skill |
| Inductive Reasoning | Common Skill |
| Finger Dexterity | Common Skill |
| Deductive Reasoning | Common Skill |
| Negotiation | Common Skill |
| Instructing | Specialized Skill |
| Telecommunications | Specialized Skill |
| Writing | Common Skill |
| Systems Analysis | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Database Software | Specialized Skill |
| Complex Problem Solving | Common Skill |
| Active Learning | Common Skill |
| Psychology | Specialized Skill |
| Visualization | Specialized Skill |
| Foreign Language | Common Skill |
| Chemistry | Specialized Skill |
| Depth Perception | Common Skill |
| Physics | Specialized Skill |
| Geography | Specialized Skill |
| Biology | Specialized Skill |
| Medical Software | Specialized Skill |
| Installation | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Accounting Software | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Apple Safari | Internet browser software | yes | no |
| Microsoft Edge | Internet browser software | yes | no |
| Microsoft Excel | Spreadsheet software | yes | no |
| Microsoft Office software | Office suite software | yes | no |
| Microsoft Windows | Operating system software | yes | no |
| Mozilla Firefox | Internet browser software | yes | no |
| AFEXDirect | Point of sale POS software | no | no |
| Bookkeeping software | Accounting software | no | no |
| Database software | Data base user interface and query software | no | no |
| Electronic medical record EMR software | Medical software | no | no |
| Handheld computer device software | Operating system software | no | no |
| ReliaSoft Prism | Data base user interface and query software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Contact With Others | 4.96 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.56 |
| Telephone Conversations | 4.53 |
| Dealing With Unpleasant, Angry, or Discourteous People | 4.11 |
| Spend Time Standing | 4.08 |
| Frequency of Decision Making | 4.06 |
| Work With or Contribute to a Work Group or Team | 4.02 |
| Indoors, Environmentally Controlled | 3.92 |
| Importance of Being Exact or Accurate | 3.9 |
| Deal With External Customers or the Public in General | 3.72 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 3.55 |
| Coordinate or Lead Others in Accomplishing Work Activities | 3.51 |
| Freedom to Make Decisions | 3.45 |
| Physical Proximity | 3.35 |
| Importance of Repeating Same Tasks | 3.34 |
| Spend Time Making Repetitive Motions | 3.22 |
| Determine Tasks, Priorities and Goals | 3.2 |
| Impact of Decisions on Co-workers or Company Results | 3.09 |
| Time Pressure | 3.06 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.94 |
| Public Speaking | 2.83 |
| Work Outcomes and Results of Other Workers | 2.82 |
| E-Mail | 2.76 |
| Spend Time Bending or Twisting Your Body | 2.73 |
| Health and Safety of Other Workers | 2.68 |
| Spend Time Walking or Running | 2.6 |
| Conflict Situations | 2.43 |
| Level of Competition | 2.29 |
| Spend Time Kneeling, Crouching, Stooping, or Crawling | 2.23 |
| Outdoors, Exposed to All Weather Conditions | 2.21 |
| Exposed to Contaminants | 2.19 |
| Written Letters and Memos | 2.17 |
| Spend Time Sitting | 1.98 |
| Consequence of Error | 1.93 |
| Outdoors, Under Cover | 1.92 |
| Pace Determined by Speed of Equipment | 1.86 |
| Degree of Automation | 1.82 |
| Exposed to Very Hot or Cold Temperatures | 1.8 |
| Spend Time Keeping or Regaining Balance | 1.76 |
| Dealing with Violent or Physically Aggressive People | 1.74 |

## Preparation

- **Job Zone:** 2
- **Job Zone Name:** Job Zone 1-2: Very Little to Some Preparation Needed
- **Education:** Usually requires a high school diploma or GED, though some occupations may not.
- **Experience:** Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- **Svp Range:** (Below 6.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| High School Diploma | 44.32 |
| Less than a High School Diploma | 37.34 |
| Post-Secondary Certificate | 9.17 |
| Some College Courses | 9.17 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Conventional | career_interest_type | 6.21 |
| Enterprising | career_interest_type | 3.62 |
| Realistic | career_interest_type | 2.9 |
| Sales | specific_interest_area | 2.8 |
| Personal Service | specific_interest_area | 2.65 |
| Social | career_interest_type | 2.59 |
| Accounting | specific_interest_area | 2.38 |
| Dependability | work_style | 2.3 |
| Integrity | work_style | 2.06 |
| Social Orientation | work_style | 1.97 |
| Cooperation | work_style | 1.92 |
| Attention to Detail | work_style | 1.92 |
| Office Work | specific_interest_area | 1.81 |
| Finance | specific_interest_area | 1.53 |
| Self-Control | work_style | 1.5 |
| Optimism | work_style | 1.46 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 41-2021.00 | role-41-2021-00 | Counter and Rental Clerks | Primary-Short |
| 43-3071.00 | role-43-3071-00 | Tellers | Primary-Short |
| 43-4051.00 | role-43-4051-00 | Customer Service Representatives | Primary-Short |
| 41-2031.00 | role-41-2031-00 | Retail Salespersons | Primary-Short |
| 41-1011.00 | role-41-1011-00 | First-Line Supervisors of Retail Sales Workers | Primary-Short |
| 41-2012.00 | role-41-2012-00 | Gambling Change Persons and Booth Cashiers | Primary-Long |
| 43-5051.00 | role-43-5051-00 | Postal Service Clerks | Primary-Long |
| 31-9095.00 | role-31-9095-00 | Pharmacy Aides | Primary-Long |
| 43-4151.00 | role-43-4151-00 | Order Clerks | Primary-Long |
| 43-3041.00 | role-43-3041-00 | Gambling Cage Workers | Primary-Long |
| 53-7065.00 | role-53-7065-00 | Stockers and Order Fillers | Supplemental |
| 41-9091.00 | role-41-9091-00 | Door-to-Door Sales Workers, News and Street Vendors, and Related Workers | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Marketing & Sales | marketing-sales |

## Education Level

- **Category:** No formal educational credential

## Study Programs


## Market

- **Median Wage:** 31190
- **Mean Wage:** 31810
- **Pct10Wage:** 23070
- **Pct25Wage:** 27780
- **Pct75Wage:** 35410
- **Pct90Wage:** 38220
- **Employment:** 3148030
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 44-45 | 44-45 | Retail Trade | Sector | 2619890 | 31200 | 8.23 |
| 72 | 72 | Accommodation and Food Services | Sector | 327250 | 29580 | 1.13 |
| 456110 | 456110 | Pharmacies and Drug Retailers | National industry | 135420 | 34720 | 9.36 |
| 722511 | 722511 | Full-Service Restaurants | National industry | 96550 | 28650 | 0.88 |
| 71 | 71 | Arts, Entertainment, and Recreation | Sector | 51320 | 32000 | 0.95 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 25620 | 31540 | 0.28 |
| 31-33 | 31-33 | Manufacturing | Sector | 25350 | 32880 | 0.1 |
| 459110 | 459110 | Sporting Goods Retailers | National industry | 21140 | 30940 | 3.48 |
| 42 | 42 | Wholesale Trade | Sector | 17890 | 31880 | 0.15 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 12710 | 30930 | 0.07 |
| 62 | 62 | Health Care and Social Assistance | Sector | 11420 | 34290 | 0.02 |
| 61 | 61 | Educational Services | Sector | 9220 | 33900 | 0.03 |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 456110 | 456110 | Pharmacies and Drug Retailers | National industry | 135420 | 9.36 |
| 44-45 | 44-45 | Retail Trade | Sector | 2619890 | 8.23 |
| 459110 | 459110 | Sporting Goods Retailers | National industry | 21140 | 3.48 |
| 711110 | 711110 | Theater Companies and Dinner Theaters | National industry | 1940 | 1.31 |
| 72 | 72 | Accommodation and Food Services | Sector | 327250 | 1.13 |
| 71 | 71 | Arts, Entertainment, and Recreation | Sector | 51320 | 0.95 |
| 722511 | 722511 | Full-Service Restaurants | National industry | 96550 | 0.88 |
| 721120 | 721120 | Casino Hotels | National industry | 3790 | 0.55 |
- **Count:** 32

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.97 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | -0.2480887 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | -0.8545607 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | -0.1074713 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 54
- **Percentile:** 53
- **Band:** Moderate
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 42 | felten_aioe |
| 31 | openai_gpts_are_gpts |
| 88 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | -0.2480887 | 42 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.27906976744186046 | 31 | Low | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.2978434241004641 | 88 | High | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.97
- **Percentile:** 94
- **Band:** High
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0.13953488372093023
- **Beta:** 0.20930232558139533
- **Gamma:** 0.27906976744186046

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Answer customers' questions, and provide information on procedures or policies. | 0.15375355882485858 | 4.39 |
| Greet customers entering establishments. | 0.07970124358589863 | 4.7 |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | 0.012838473515769755 | 4.75 |
| Assist customers by providing information and resolving their complaints. | 0.008524746414471117 | 4.5 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** -9.9
- **Growth Percentile:** 6
- **Direction:** Declining
- **Annual Openings Thousands:** 542.6
- **Annual Openings Percentile:** 100
- **Employment2024Thousands:** 3157.2
- **Employment2034Thousands:** 2843.6

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 5
- **Task Count:** 5
- **Total Sample:** 6412
- **Autonomy Median:** 3
- **Dominant Collaboration:** directive
- **Automation Share:** 34.51
- **Augmentation Share:** 42.84
- **Work Use Percent:** 14.6

### Collaboration

| Label | Percent |
| --- | --- |
| directive | 31.25 |
| learning | 27.07 |
| none | 21.94 |
| task iteration | 10.65 |
| validation | 5.12 |
| feedback loop | 3.26 |

### Use Case

| Label | Percent |
| --- | --- |
| personal | 83.05 |
| work | 14.6 |
| coursework | 2.04 |

### Delegated Tasks

| Task | Usage Percent | Collaboration | Autonomy Median | Sample Count |
| --- | --- | --- | --- | --- |
| Answer customers' questions, and provide information on procedures or policies. | 0.5251656457057132 | directive | 3 | 5251 |
| Assist customers by providing information and resolving their complaints. | 0.07220902612826603 | task iteration | 3 | 722 |
| Greet customers entering establishments. | 0.02510313789223653 | none | 3 | 251 |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | 0.01030128766095762 | learning | 3 | 103 |
| Compute and record totals of transactions. | 0.008501062632829104 | directive | 2 | 85 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Compute and record totals of transactions. | 100 | 85 |
| Assist customers by providing information and resolving their complaints. | 99.16897506925207 | 722 |
| Answer customers' questions, and provide information on procedures or policies. | 98.93353646924396 | 5251 |
| Greet customers entering establishments. | 98.80478087649402 | 251 |
| Receive payment by cash, check, credit cards, vouchers, or automatic debits. | 98.05825242718447 | 103 |

### Seed Prompts

| Prompt | Collaboration |
| --- | --- |
| Do this for me: answer customers' questions, and provide information on procedures or policies. Give me a finished draft I can review and adjust. | directive |
| Let's work through this together, step by step: assist customers by providing information and resolving their complaints. I'll give feedback as we go. | task iteration |
| Help me with this part of my job: greet customers entering establishments | none |
| Teach me how to receive payment by cash, check, credit cards, vouchers, or automatic debits, then check my work as I try it myself. | learning |
| Do this for me: compute and record totals of transactions. Give me a finished draft I can review and adjust. | directive |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 28
- **Skills:** 37
- **Capabilities:** 120
- **Tools:** 12
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** fca1e30c8a6e0265