entityType = "role"
schemaVersion = "role.v1"
slug = "role-41-1012-00"
socCode = "41-1012.00"
title = "First-Line Supervisors of Non-Retail Sales Workers"
summary = "Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties."
aliases = ["Customer Service Supervisor", "Reservations Supervisor", "Sales Leader", "Sales Supervisor", "Customer Service Department Supervisor", "Driver Sales Supervisor", "Information Center Supervisor", "Inside Sales Supervisor", "Sales Department Supervisor", "Sales Team Leader", "Advertising Material Distributors Supervisor", "Blood Donor Recruiter Supervisor"]
emergingTasks = []

[preparation]
jobZone = "4"
jobZoneName = "Job Zone Four: Considerable Preparation Needed"
education = "Most of these occupations require a four-year bachelor's degree, but some do not."
experience = "A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified."
svpRange = "(7.0 to < 8.0)"

[[preparation.educationDistribution]]
label = "Bachelor's Degree"
percentage = 44.97

[[preparation.educationDistribution]]
label = "Some College Courses"
percentage = 16.49

[[preparation.educationDistribution]]
label = "High School Diploma"
percentage = 16

[[preparation.educationDistribution]]
label = "Master's Degree"
percentage = 12.96

[[preparation.educationDistribution]]
label = "Associate's Degree (or other 2-year degree)"
percentage = 9.58

[educationLevel]
category = "High school diploma or equivalent"
slug = "high-school-diploma-or-equivalent"

[market]
medianWage = 84130
meanWage = 97870
pct10Wage = 48880
pct25Wage = 62730
pct75Wage = 118190
pct90Wage = 162120
employment = 219010
areaTitle = "U.S."

[industries]
count = 44

[[industries.top]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 60300
medianWage = 87680
lq = 7.03

[[industries.top]]
naics = "52"
slug = "52"
title = "Finance and Insurance"
level = "Sector"
employment = 45030
medianWage = 91970
lq = 5.09

[[industries.top]]
naics = "44-45"
slug = "44-45"
title = "Retail Trade"
level = "Sector"
employment = 24630
medianWage = 60050
lq = 1.11

[[industries.top]]
naics = "51"
slug = "51"
title = "Information"
level = "Sector"
employment = 18880
medianWage = 88140
lq = 4.57

[[industries.top]]
naics = "54"
slug = "54"
title = "Professional, Scientific, and Technical Services"
level = "Sector"
employment = 15830
medianWage = 102550
lq = 1.03

[[industries.top]]
naics = "31-33"
slug = "31-33"
title = "Manufacturing"
level = "Sector"
employment = 12700
medianWage = 98450
lq = 0.7

[[industries.top]]
naics = "56"
slug = "56"
title = "Administrative and Support and Waste Management and Remediation Services"
level = "Sector"
employment = 11270
medianWage = 68210
lq = 0.88

[[industries.top]]
naics = "524210"
slug = "524210"
title = "Insurance Agencies and Brokerages"
level = "National industry"
employment = 9490
medianWage = 83350
lq = 6.75

[[industries.top]]
naics = "55"
slug = "55"
title = "Management of Companies and Enterprises"
level = "Sector"
employment = 7100
medianWage = 116100
lq = 1.78

[[industries.top]]
naics = "53"
slug = "53"
title = "Real Estate and Rental and Leasing"
level = "Sector"
employment = 7070
medianWage = 67180
lq = 2.1

[[industries.top]]
naics = "23"
slug = "23"
title = "Construction"
level = "Sector"
employment = 4200
medianWage = 84370
lq = 0.36

[[industries.top]]
naics = "48-49"
slug = "48-49"
title = "Transportation and Warehousing"
level = "Sector"
employment = 2800
medianWage = 85700
lq = 0.27

[[industries.concentrated]]
naics = "423820"
slug = "423820"
title = "Farm and Garden Machinery and Equipment Merchant Wholesalers"
level = "National industry"
employment = 1240
lq = 7.65

[[industries.concentrated]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 60300
lq = 7.03

[[industries.concentrated]]
naics = "524210"
slug = "524210"
title = "Insurance Agencies and Brokerages"
level = "National industry"
employment = 9490
lq = 6.75

[[industries.concentrated]]
naics = "513110"
slug = "513110"
title = "Newspaper Publishers"
level = "National industry"
employment = 660
lq = 5.13

[[industries.concentrated]]
naics = "52"
slug = "52"
title = "Finance and Insurance"
level = "Sector"
employment = 45030
lq = 5.09

[[industries.concentrated]]
naics = "51"
slug = "51"
title = "Information"
level = "Sector"
employment = 18880
lq = 4.57

[[industries.concentrated]]
naics = "516110"
slug = "516110"
title = "Radio Broadcasting Stations"
level = "National industry"
employment = 280
lq = 3.81

[[industries.concentrated]]
naics = "516120"
slug = "516120"
title = "Television Broadcasting Stations"
level = "National industry"
employment = 250
lq = 2.71

[aiOutlook]
teleworkable = true
usageRelease = "2026-01-15-v4-plus-2025-03-27-v2"

[aiOutlook.index]
value = 78
percentile = 80
band = "High"
version = "ai-exposure-index-v1"
componentCount = 3

[[aiOutlook.index.components]]
percentile = 88
source = "felten_aioe"

[[aiOutlook.index.components]]
percentile = 88
source = "openai_gpts_are_gpts"

[[aiOutlook.index.components]]
percentile = 59
source = "microsoft_working_with_ai"

[aiOutlook.freyHistorical]
source = "frey"
label = "Computerization probability (Frey & Osborne, 2013)"
value = 0.075
percentile = 26
band = "Low"
note = "A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking."

[aiOutlook.eloundou]
alpha = 0.1111111111111111
beta = 0.537037037037037
gamma = 0.9629629629629629

[aiOutlook.bls]
growthPercent = 0
growthPercentile = 26
direction = "About average"
annualOpeningsThousands = 24.8
annualOpeningsPercentile = 81
employment2024Thousands = 320
employment2034Thousands = 320

[[aiOutlook.exposure]]
source = "felten_aioe"
label = "Overall AI exposure (Felten et al.)"
value = 1.316195
percentile = 88
band = "High"
note = "How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss."

[[aiOutlook.exposure]]
source = "eloundou_gamma"
label = "LLM task exposure, γ (OpenAI / Eloundou)"
value = 0.9629629629629629
percentile = 88
band = "High"
note = "Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank."

[[aiOutlook.exposure]]
source = "microsoft_applicability"
label = "AI assistant applicability (Microsoft)"
value = 0.16945014464185437
percentile = 59
band = "Moderate"
note = "How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement."

[[aiOutlook.usageTasks]]
task = "Listen to and resolve customer complaints regarding services, products, or personnel."
usagePercent = 0.01047619438886812
importance = 3.88

[[aiOutlook.usageTasks]]
task = "Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business."
usagePercent = 0.003286649220037057
importance = 3.79

[[aiOutlook.usageTasks]]
task = "Analyze details of sales territories to assess their growth potential and to set quotas."
usagePercent = 0.0019514479743970028
importance = 3.81

[[aiOutlook.sources]]
source = "bls_employment_projections"
version = "2024-2034"

[[aiOutlook.sources]]
source = "dingel_neiman"
version = "dingel-neiman-workathome"

[[aiOutlook.sources]]
source = "felten_aioe"
version = "felten-raj-seamans-aioe"

[[aiOutlook.sources]]
source = "frey_osborne"
version = "frey-osborne-automation"

[[aiOutlook.sources]]
source = "microsoft_working_with_ai"
version = "working-with-ai"

[[aiOutlook.sources]]
source = "openai_gpts_are_gpts"
version = "gpts-are-gpts"

[aiPlaybook]
trustedTaskCount = 3
taskCount = 6
totalSample = 389
autonomyMedian = 4
dominantCollaboration = "task iteration"
automationShare = 21.91
augmentationShare = 52.47
workUsePercent = 59.26
release = "2026-01-15-v4-plus-2025-03-27-v2"

[[aiPlaybook.collaboration]]
label = "task iteration"
percent = 39.2

[[aiPlaybook.collaboration]]
label = "directive"
percent = 21.91

[[aiPlaybook.collaboration]]
label = "learning"
percent = 13.27

[[aiPlaybook.collaboration]]
label = "none"
percent = 9.26

[[aiPlaybook.useCase]]
label = "work"
percent = 59.26

[[aiPlaybook.useCase]]
label = "personal"
percent = 33.64

[[aiPlaybook.delegatedTasks]]
task = "Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business."
usagePercent = 0.01590198774846856
collaboration = "task iteration"
autonomyMedian = 4
sampleCount = 159

[[aiPlaybook.delegatedTasks]]
task = "Listen to and resolve customer complaints regarding services, products, or personnel."
usagePercent = 0.009301162645330666
collaboration = "none"
autonomyMedian = 4
sampleCount = 93

[[aiPlaybook.delegatedTasks]]
task = "Provide staff with assistance in performing difficult or complicated duties."
usagePercent = 0.007200900112514064
collaboration = "task iteration"
autonomyMedian = 3
sampleCount = 72

[[aiPlaybook.boundaryTasks]]
task = "Listen to and resolve customer complaints regarding services, products, or personnel."
humanNeededPercent = 100
sampleCount = 93

[[aiPlaybook.boundaryTasks]]
task = "Provide staff with assistance in performing difficult or complicated duties."
humanNeededPercent = 98.61111111111111
sampleCount = 72

[[aiPlaybook.boundaryTasks]]
task = "Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business."
humanNeededPercent = 93.71069182389937
sampleCount = 159

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. I'll give feedback as we go."
collaboration = "task iteration"

[[aiPlaybook.seedPrompts]]
prompt = "Help me with this part of my job: listen to and resolve customer complaints regarding services, products, or personnel"
collaboration = "none"

[[aiPlaybook.seedPrompts]]
prompt = "Let's work through this together, step by step: provide staff with assistance in performing difficult or complicated duties. I'll give feedback as we go."
collaboration = "task iteration"

[counts]
tasks = 18
skills = 43
capabilities = 120
tools = 29
relatedRoles = 20

[source]
dataset = "gold.onet_role_starter_surface"
version = "30.3"
generatedAt = "2026-06-02T21:00:32.945303+00:00"
contentHash = "4b1b51b6485efc89"

[[tasks]]
text = "Monitor sales staff performance to ensure that goals are met."
type = "Core"
iwa = "4.A.1.a.2.c"

[[tasks]]
text = "Provide staff with assistance in performing difficult or complicated duties."
type = "Core"
iwa = "4.A.4.a.2.c"

[[tasks]]
text = "Formulate pricing policies on merchandise according to profitability requirements."
type = "Supplemental"
iwa = "4.A.2.b.2.l"

[[tasks]]
text = "Visit retailers and sales representatives to promote products and gather information."
type = "Supplemental"
iwa = "4.A.1.a.1.n"

[[tasks]]
text = "Prepare sales and inventory reports for management and budget departments."
type = "Supplemental"
iwa = "4.A.3.b.6.a"

[[tasks]]
text = "Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services."
type = "Core"
iwa = "4.A.1.a.2.c"

[[tasks]]
text = "Examine products purchased for resale or received for storage to determine product condition."
type = "Supplemental"
iwa = "4.A.1.b.2.j"

[[tasks]]
text = "Examine merchandise to ensure correct pricing and display, and that it functions as advertised."
type = "Supplemental"
iwa = "4.A.1.b.2.j"

[[tasks]]
text = "Listen to and resolve customer complaints regarding services, products, or personnel."
type = "Core"
iwa = "4.A.4.a.1.a"

[[tasks]]
text = "Keep records pertaining to purchases, sales, and requisitions."
type = "Core"
iwa = "4.A.3.b.6.j"

[[tasks]]
text = "Hire, train, and evaluate personnel."
type = "Core"
iwa = "4.A.4.b.3.d"

[[tasks]]
text = "Analyze details of sales territories to assess their growth potential and to set quotas."
type = "Supplemental"
iwa = "4.A.2.a.4.b"

[[activities]]
name = "Monitor sales activities."
iwa = "4.A.1.a.2.c"

[[activities]]
name = "Supervise sales or support personnel."
iwa = "4.A.4.b.4.a"

[[activities]]
name = "Explain technical product or service information to customers."
iwa = "4.A.4.a.1.a"

[[activities]]
name = "Answer customer questions about goods or services."
iwa = "4.A.4.a.8.c"

[[activities]]
name = "Train sales personnel."
iwa = "4.A.4.b.3.d"

[[activities]]
name = "Develop marketing plans or strategies."
iwa = "4.A.2.b.2.c"

[[activities]]
name = "Provide information to coworkers."
iwa = "4.A.4.a.2.c"

[[activities]]
name = "Exchange information with colleagues."
iwa = "4.A.4.a.2.c"

[[activities]]
name = "Assign duties or work schedules to employees."
iwa = "4.A.4.b.1.f"

[[activities]]
name = "Discuss design or technical features of products or services with technical personnel."
iwa = "4.A.4.a.2.h"

[[activities]]
name = "Prepare financial documents, reports, or budgets."
iwa = "4.A.3.b.6.a"

[[activities]]
name = "Establish operational policies."
iwa = "4.A.2.b.2.l"

[[activities]]
name = "Examine condition of property or products."
iwa = "4.A.1.b.2.j"

[[activities]]
name = "Analyze market conditions or trends."
iwa = "4.A.2.a.4.b"

[[activities]]
name = "Gather customer or product information to determine customer needs."
iwa = "4.A.1.a.1.n"

[[activities]]
name = "Contact current or potential customers to promote products or services."
iwa = "4.A.4.a.6.c"

[[activities]]
name = "Maintain records of sales or other business transactions."
iwa = "4.A.3.b.6.j"

[[activities]]
name = "Coordinate sales campaigns."
iwa = "4.A.4.b.4.j"

[[activities]]
name = "Prepare sales or other contracts."
iwa = "4.A.3.b.6.m"

[[activities]]
name = "Purchase stocks of merchandise or supplies."
iwa = "4.A.4.c.3.e"

[[activities]]
name = "Monitor inventories of products or materials."
iwa = "4.A.4.c.3.g"

[[capabilities]]
name = "Customer and Personal Service"
family = "knowledge"
value = 4.05

[[capabilities]]
name = "Active Listening"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Speaking"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Monitoring"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Management of Personnel Resources"
family = "transferable_skill"
value = 4

[[capabilities]]
name = "Oral Comprehension"
family = "ability"
value = 4

[[capabilities]]
name = "Oral Expression"
family = "ability"
value = 4

[[capabilities]]
name = "Speech Recognition"
family = "ability"
value = 4

[[capabilities]]
name = "Administration and Management"
family = "knowledge"
value = 3.91

[[capabilities]]
name = "Social Perceptiveness"
family = "transferable_skill"
value = 3.88

[[capabilities]]
name = "Coordination"
family = "transferable_skill"
value = 3.88

[[capabilities]]
name = "Judgment and Decision Making"
family = "transferable_skill"
value = 3.88

[[capabilities]]
name = "Time Management"
family = "transferable_skill"
value = 3.88

[[capabilities]]
name = "Speech Clarity"
family = "ability"
value = 3.88

[[capabilities]]
name = "English Language"
family = "knowledge"
value = 3.77

[[capabilities]]
name = "Persuasion"
family = "transferable_skill"
value = 3.75

[[capabilities]]
name = "Written Comprehension"
family = "ability"
value = 3.75

[[capabilities]]
name = "Deductive Reasoning"
family = "ability"
value = 3.75

[[capabilities]]
name = "Inductive Reasoning"
family = "ability"
value = 3.75

[[capabilities]]
name = "Reading Comprehension"
family = "essential_skill"
value = 3.62

[[capabilities]]
name = "Writing"
family = "essential_skill"
value = 3.62

[[capabilities]]
name = "Critical Thinking"
family = "essential_skill"
value = 3.62

[[capabilities]]
name = "Negotiation"
family = "transferable_skill"
value = 3.62

[[capabilities]]
name = "Complex Problem Solving"
family = "transferable_skill"
value = 3.62

[[capabilities]]
name = "Information Ordering"
family = "ability"
value = 3.62

[[capabilities]]
name = "Near Vision"
family = "ability"
value = 3.62

[[capabilities]]
name = "Personnel and Human Resources"
family = "knowledge"
value = 3.54

[[capabilities]]
name = "Active Learning"
family = "essential_skill"
value = 3.5

[[capabilities]]
name = "Written Expression"
family = "ability"
value = 3.5

[[capabilities]]
name = "Fluency of Ideas"
family = "ability"
value = 3.5

[[capabilities]]
name = "Problem Sensitivity"
family = "ability"
value = 3.5

[[capabilities]]
name = "Category Flexibility"
family = "ability"
value = 3.5

[[capabilities]]
name = "Economics and Accounting"
family = "knowledge"
value = 3.36

[[capabilities]]
name = "Sales and Marketing"
family = "knowledge"
value = 3.32

[[capabilities]]
name = "Learning Strategies"
family = "essential_skill"
value = 3.25

[[capabilities]]
name = "Instructing"
family = "transferable_skill"
value = 3.25

[[capabilities]]
name = "Service Orientation"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Systems Analysis"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Systems Evaluation"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Mathematical Reasoning"
family = "ability"
value = 3.12

[[skills]]
name = "Speech Recognition"
type = "Specialized Skill"

[[skills]]
name = "Active Listening"
type = "Common Skill"

[[skills]]
name = "Time Management"
type = "Common Skill"

[[skills]]
name = "Social Perceptiveness"
type = "Common Skill"

[[skills]]
name = "English Language"
type = "Common Skill"

[[skills]]
name = "Inductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Deductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Writing"
type = "Common Skill"

[[skills]]
name = "Reading Comprehension"
type = "Common Skill"

[[skills]]
name = "Negotiation"
type = "Common Skill"

[[skills]]
name = "Information Ordering"
type = "Specialized Skill"

[[skills]]
name = "Critical Thinking"
type = "Common Skill"

[[skills]]
name = "Complex Problem Solving"
type = "Common Skill"

[[skills]]
name = "Microsoft PowerPoint"
type = "Common Skill"

[[skills]]
name = "Microsoft Outlook"
type = "Common Skill"

[[skills]]
name = "Microsoft Excel"
type = "Common Skill"

[[skills]]
name = "Active Learning"
type = "Common Skill"

[[skills]]
name = "Learning Strategies"
type = "Specialized Skill"

[[skills]]
name = "Instructing"
type = "Specialized Skill"

[[skills]]
name = "Systems Analysis"
type = "Specialized Skill"

[[skills]]
name = "Mathematics"
type = "Common Skill"

[[skills]]
name = "Microsoft Word"
type = "Common Skill"

[[skills]]
name = "Microsoft Project"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Access"
type = "Specialized Skill"

[[skills]]
name = "Cisco WebEx"
type = "Specialized Skill"

[[skills]]
name = "Visualization"
type = "Specialized Skill"

[[skills]]
name = "Finger Dexterity"
type = "Common Skill"

[[skills]]
name = "Telecommunications"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Dynamics"
type = "Specialized Skill"

[[skills]]
name = "Psychology"
type = "Specialized Skill"

[[skills]]
name = "Depth Perception"
type = "Common Skill"

[[skills]]
name = "Foreign Language"
type = "Common Skill"

[[skills]]
name = "Geography"
type = "Specialized Skill"

[[skills]]
name = "Physics"
type = "Specialized Skill"

[[skills]]
name = "Chemistry"
type = "Specialized Skill"

[[skills]]
name = "Biology"
type = "Specialized Skill"

[[skills]]
name = "Project Management Software"
type = "Specialized Skill"

[[skills]]
name = "Presentation Software"
type = "Specialized Skill"

[[skills]]
name = "Installation"
type = "Specialized Skill"

[[skills]]
name = "Financial Analysis Software"
type = "Specialized Skill"

[[tools]]
example = "Microsoft Excel"
category = "Spreadsheet software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Office software"
category = "Office suite software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Outlook"
category = "Electronic mail software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft PowerPoint"
category = "Presentation software"
hot = true
inDemand = true

[[tools]]
example = "Salesforce software"
category = "Customer relationship management CRM software"
hot = true
inDemand = true

[[tools]]
example = "Cisco Webex"
category = "Video conferencing software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft Access"
category = "Data base user interface and query software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft Project"
category = "Project management software"
hot = true
inDemand = false

[[tools]]
example = "Microsoft Word"
category = "Word processing software"
hot = true
inDemand = false

[[tools]]
example = "SAP software"
category = "Enterprise resource planning ERP software"
hot = true
inDemand = false

[[tools]]
example = "Budgeting software"
category = "Accounting software"
hot = false
inDemand = false

[[tools]]
example = "Customer information databases"
category = "Customer relationship management CRM software"
hot = false
inDemand = false

[[tools]]
example = "Delphi Discovery"
category = "Financial analysis software"
hot = false
inDemand = false

[[tools]]
example = "Delphi Technology"
category = "Financial analysis software"
hot = false
inDemand = false

[[tools]]
example = "Electronic data interchange EDI software"
category = "Enterprise application integration software"
hot = false
inDemand = false

[[tools]]
example = "Financial accounting software"
category = "Accounting software"
hot = false
inDemand = false

[[tools]]
example = "Flow chart software"
category = "Process mapping and design software"
hot = false
inDemand = false

[[tools]]
example = "Fuze cloud communications and collaboration software"
category = "Video conferencing software"
hot = false
inDemand = false

[[tools]]
example = "Graphics creation software"
category = "Graphics or photo imaging software"
hot = false
inDemand = false

[[tools]]
example = "Microsoft Dynamics"
category = "Enterprise resource planning ERP software"
hot = false
inDemand = false

[[tools]]
example = "NetSuite ERP"
category = "Enterprise resource planning ERP software"
hot = false
inDemand = false

[[tools]]
example = "Online meeting software"
category = "Video conferencing software"
hot = false
inDemand = false

[[tools]]
example = "Oracle Eloqua"
category = "Customer relationship management CRM software"
hot = false
inDemand = false

[[tools]]
example = "QuickBase business management software"
category = "Data base user interface and query software"
hot = false
inDemand = false

[[tools]]
example = "Salesforce.com Salesforce CRM"
category = "Customer relationship management CRM software"
hot = false
inDemand = false

[[tools]]
example = "SugarCRM Sugar UX"
category = "Customer relationship management CRM software"
hot = false
inDemand = false

[[tools]]
example = "Web browser software"
category = "Internet browser software"
hot = false
inDemand = false

[[tools]]
example = "Work scheduling software"
category = "Calendar and scheduling software"
hot = false
inDemand = false

[[tools]]
example = "YouTube"
category = "Video creation and editing software"
hot = false
inDemand = false

[[workContext]]
name = "E-Mail"
value = 5

[[workContext]]
name = "Telephone Conversations"
value = 4.97

[[workContext]]
name = "Face-to-Face Discussions with Individuals and Within Teams"
value = 4.91

[[workContext]]
name = "Contact With Others"
value = 4.7

[[workContext]]
name = "Work With or Contribute to a Work Group or Team"
value = 4.66

[[workContext]]
name = "Indoors, Environmentally Controlled"
value = 4.65

[[workContext]]
name = "Time Pressure"
value = 4.64

[[workContext]]
name = "Impact of Decisions on Co-workers or Company Results"
value = 4.61

[[workContext]]
name = "Coordinate or Lead Others in Accomplishing Work Activities"
value = 4.56

[[workContext]]
name = "Frequency of Decision Making"
value = 4.54

[[workContext]]
name = "Work Outcomes and Results of Other Workers"
value = 4.44

[[workContext]]
name = "Deal With External Customers or the Public in General"
value = 4.23

[[workContext]]
name = "Importance of Being Exact or Accurate"
value = 4.22

[[workContext]]
name = "Determine Tasks, Priorities and Goals"
value = 4.19

[[workContext]]
name = "Freedom to Make Decisions"
value = 4.05

[[workContext]]
name = "Written Letters and Memos"
value = 3.91

[[workContext]]
name = "Spend Time Sitting"
value = 3.71

[[workContext]]
name = "Importance of Repeating Same Tasks"
value = 3.69

[[workContext]]
name = "Health and Safety of Other Workers"
value = 3.55

[[workContext]]
name = "Level of Competition"
value = 3.54

[[workContext]]
name = "Conflict Situations"
value = 3.51

[[workContext]]
name = "Public Speaking"
value = 3.45

[[workContext]]
name = "In an Enclosed Vehicle or Operate Enclosed Equipment"
value = 3.33

[[workContext]]
name = "Spend Time Making Repetitive Motions"
value = 3.23

[[workContext]]
name = "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable"
value = 3.15

[[workContext]]
name = "Dealing With Unpleasant, Angry, or Discourteous People"
value = 3.14

[[workContext]]
name = "Physical Proximity"
value = 3.05

[[workContext]]
name = "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls"
value = 2.96

[[workContext]]
name = "Outdoors, Exposed to All Weather Conditions"
value = 2.87

[[workContext]]
name = "Exposed to Very Hot or Cold Temperatures"
value = 2.7

[[workContext]]
name = "Spend Time Walking or Running"
value = 2.57

[[workContext]]
name = "Spend Time Standing"
value = 2.49

[[workContext]]
name = "Indoors, Not Environmentally Controlled"
value = 2.37

[[workContext]]
name = "Outdoors, Under Cover"
value = 2.33

[[workContext]]
name = "Spend Time Bending or Twisting Your Body"
value = 2.24

[[workContext]]
name = "Consequence of Error"
value = 2.24

[[workContext]]
name = "Degree of Automation"
value = 2.11

[[workContext]]
name = "Exposed to Extremely Bright or Inadequate Lighting Conditions"
value = 2.09

[[workContext]]
name = "Exposed to Contaminants"
value = 2.07

[[workContext]]
name = "Spend Time Kneeling, Crouching, Stooping, or Crawling"
value = 1.88

[[personFit]]
name = "Enterprising"
family = "career_interest_type"
value = 7

[[personFit]]
name = "Management/Administration"
family = "specific_interest_area"
value = 6.28

[[personFit]]
name = "Sales"
family = "specific_interest_area"
value = 5.8

[[personFit]]
name = "Conventional"
family = "career_interest_type"
value = 5.31

[[personFit]]
name = "Dependability"
family = "work_style"
value = 5

[[personFit]]
name = "Business Initiatives"
family = "specific_interest_area"
value = 4.92

[[personFit]]
name = "Social"
family = "career_interest_type"
value = 4.08

[[personFit]]
name = "Office Work"
family = "specific_interest_area"
value = 4.05

[[personFit]]
name = "Cooperation"
family = "work_style"
value = 4

[[personFit]]
name = "Human Resources"
family = "specific_interest_area"
value = 3.68

[[personFit]]
name = "Accounting"
family = "specific_interest_area"
value = 3.25

[[personFit]]
name = "Marketing/Advertising"
family = "specific_interest_area"
value = 3.22

[[personFit]]
name = "Achievement Orientation"
family = "work_style"
value = 3

[[personFit]]
name = "Public Speaking"
family = "specific_interest_area"
value = 2.96

[[personFit]]
name = "Leadership Orientation"
family = "work_style"
value = 2.96

[[personFit]]
name = "Personal Service"
family = "specific_interest_area"
value = 2.65

[[relatedRoles]]
socCode = "43-1011.00"
slug = "role-43-1011-00"
title = "First-Line Supervisors of Office and Administrative Support Workers"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "41-1011.00"
slug = "role-41-1011-00"
title = "First-Line Supervisors of Retail Sales Workers"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "39-1014.00"
slug = "role-39-1014-00"
title = "First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "49-1011.00"
slug = "role-49-1011-00"
title = "First-Line Supervisors of Mechanics, Installers, and Repairers"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "53-1044.00"
slug = "role-53-1044-00"
title = "First-Line Supervisors of Passenger Attendants"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "51-1011.00"
slug = "role-51-1011-00"
title = "First-Line Supervisors of Production and Operating Workers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "53-1042.00"
slug = "role-53-1042-00"
title = "First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "53-1043.00"
slug = "role-53-1043-00"
title = "First-Line Supervisors of Material-Moving Machine and Vehicle Operators"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "39-1022.00"
slug = "role-39-1022-00"
title = "First-Line Supervisors of Personal Service Workers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "33-1091.00"
slug = "role-33-1091-00"
title = "First-Line Supervisors of Security Workers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "37-1011.00"
slug = "role-37-1011-00"
title = "First-Line Supervisors of Housekeeping and Janitorial Workers"
tier = "Supplemental"

[[relatedRoles]]
socCode = "11-1021.00"
slug = "role-11-1021-00"
title = "General and Operations Managers"
tier = "Supplemental"

[[careerClusters]]
cluster = "Marketing & Sales"
slug = "marketing-sales"

[[studyPrograms]]
title = "Business, Management, Marketing, and Related Support Services"
slug = "business-management-marketing-and-related-support-services"

[[aiSignals]]
source = "frey_osborne"
label = "Computerization probability"
score = 0.075
scale = "0-1 probability"
release = "2013-baseline-2016-employment-snapshot"

[[aiSignals]]
source = "felten_aioe"
label = "AI occupational exposure"
score = 1.316195
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"

[[aiSignals]]
source = "felten_image_generation_aioe"
label = "Image generation occupational exposure"
score = 1.269502
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"

[[aiSignals]]
source = "felten_language_modeling_aioe"
label = "Language modeling occupational exposure"
score = 1.258639
scale = "relative exposure score"
release = "2021-plus-generative-ai-workbooks"
