# Morticians, Undertakers, and Funeral Arrangers

> Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 39-4031.00
- **Summary:** Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

## Aliases

- Funeral Arranger
- Funeral Counselor
- Funeral Director
- Mortician
- Funeral Arrangement Director
- Funeral Family Service Assistant
- Funeral Location Manager
- Funeral Prearrangement Counselor
- Licensed Funeral Director
- Licensed Mortician
- Arranger
- Cemetery Manager

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Oversee the preparation and care of the remains of people who have died. | Core | 4.A.4.b.4.j |
| Obtain information needed to complete legal documents, such as death certificates or burial permits. | Core | 4.A.1.a.1.d |
| Perform embalming duties, as necessary. | Core | 4.A.3.a.2.z |
| Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services. | Core | 4.A.4.a.2.j |
| Remove deceased remains from place of death. | Core | 4.A.3.a.1.j |
| Contact cemeteries to schedule the opening and closing of graves. | Core | 4.A.2.b.5.a |
| Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services. | Core | 4.A.4.b.4.j |
| Close caskets and lead funeral corteges to churches or burial sites. | Core | 4.A.3.a.1.j |
| Provide information on funeral service options, products, or merchandise, and maintain a casket display area. | Core | 4.A.4.a.2.j |
| Offer counsel and comfort to bereaved families or friends. | Core | 4.A.4.b.6.j |
| Direct preparations and shipment of bodies for out-of-state burial. | Core | 4.A.4.b.4.j |
| Discuss and negotiate prearranged funerals with clients. | Core | 4.A.4.a.2.j |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Direct funeral or mortuary activities. | 4.A.4.b.4.j |
| Train service staff. | 4.A.4.b.3.d |
| Supervise service workers. | 4.A.4.b.4.a |
| Perform human resources activities. | 4.A.4.c.2.b |
| Clean facilities or work areas. | 4.A.3.a.1.c |
| Promote products, services, or programs. | 4.A.4.a.6.c |
| Transport biological or other medical materials. | 4.A.3.a.1.j |
| Discuss service options or needs with clients. | 4.A.4.a.2.j |
| Gather information in order to provide services to clients. | 4.A.1.a.1.d |
| Arrange facility schedules. | 4.A.2.b.5.a |
| Provide counsel, comfort, or encouragement to individuals or families. | 4.A.4.b.6.j |
| Handle caskets. | 4.A.3.a.1.j |
| Provide escort or transportation. | 4.A.3.a.1.l |
| Embalm corpses. | 4.A.3.a.2.z |
| Maintain financial or account records. | 4.A.3.b.6.j |
| Order materials, supplies, or equipment. | 4.A.4.c.3.e |
| Arrange items for use or display. | 4.A.3.a.2.h |
| Usher patrons to seats or exits. | 4.A.3.a.1.l |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.72 |
| Active Listening | essential_skill | 4.12 |
| Social Perceptiveness | transferable_skill | 4.12 |
| Oral Expression | ability | 4 |
| Service Orientation | transferable_skill | 3.88 |
| English Language | knowledge | 3.82 |
| Speaking | essential_skill | 3.75 |
| Coordination | transferable_skill | 3.75 |
| Oral Comprehension | ability | 3.75 |
| Speech Recognition | ability | 3.75 |
| Speech Clarity | ability | 3.75 |
| Administrative | knowledge | 3.73 |
| Administration and Management | knowledge | 3.64 |
| Problem Sensitivity | ability | 3.62 |
| Psychology | knowledge | 3.41 |
| Time Management | transferable_skill | 3.38 |
| Reading Comprehension | essential_skill | 3.25 |
| Writing | essential_skill | 3.25 |
| Information Ordering | ability | 3.25 |
| Near Vision | ability | 3.25 |
| Personnel and Human Resources | knowledge | 3.21 |
| Computers and Electronics | knowledge | 3.19 |
| Critical Thinking | essential_skill | 3.12 |
| Persuasion | transferable_skill | 3.12 |
| Negotiation | transferable_skill | 3.12 |
| Judgment and Decision Making | transferable_skill | 3.12 |
| Written Comprehension | ability | 3.12 |
| Written Expression | ability | 3.12 |
| Fluency of Ideas | ability | 3.12 |
| Deductive Reasoning | ability | 3.12 |
| Selective Attention | ability | 3.12 |
| Sales and Marketing | knowledge | 3.08 |
| Biology | knowledge | 3.08 |
| Philosophy and Theology | knowledge | 3.06 |
| Public Safety and Security | knowledge | 3.06 |
| Active Learning | essential_skill | 3 |
| Monitoring | essential_skill | 3 |
| Instructing | transferable_skill | 3 |
| Complex Problem Solving | transferable_skill | 3 |
| Systems Analysis | transferable_skill | 3 |

## Skills

| Name | Type |
| --- | --- |
| Social Perceptiveness | Common Skill |
| Active Listening | Common Skill |
| English Language | Common Skill |
| Speech Recognition | Specialized Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Microsoft Access | Specialized Skill |
| Psychology | Specialized Skill |
| Time Management | Common Skill |
| Writing | Common Skill |
| Reading Comprehension | Common Skill |
| Information Ordering | Specialized Skill |
| Negotiation | Common Skill |
| Deductive Reasoning | Common Skill |
| Critical Thinking | Common Skill |
| Biology | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Microsoft Word | Common Skill |
| Instructing | Specialized Skill |
| Inductive Reasoning | Common Skill |
| Complex Problem Solving | Common Skill |
| Active Learning | Common Skill |
| Mathematics | Common Skill |
| Visualization | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Finger Dexterity | Common Skill |
| Chemistry | Specialized Skill |
| Depth Perception | Common Skill |
| Telecommunications | Specialized Skill |
| Geography | Specialized Skill |
| Physics | Specialized Skill |
| Foreign Language | Common Skill |
| Equipment Selection | Specialized Skill |
| Project Management Software | Specialized Skill |
| Presentation Software | Specialized Skill |
| Installation | Specialized Skill |
| Equipment Maintenance | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Access | Data base user interface and query software | yes | yes |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | yes |
| Microsoft PowerPoint | Presentation software | yes | yes |
| Microsoft Word | Word processing software | yes | no |
| Salesforce software | Customer relationship management CRM software | yes | no |
| Belmar & Associates Mortware | Data base user interface and query software | no | no |
| Corel WordPerfect Office Suite | Office suite software | no | no |
| Custom Data Systems Sterling Management Software | Data base user interface and query software | no | no |
| FPA Software MACCS | Data base user interface and query software | no | no |
| FuneralKiosk | Project management software | no | no |
| HMIS Advantage | Data base user interface and query software | no | no |
| iCIMS Talent Cloud software | Human resources software | no | no |
| Twin Tier Technologies MIMS | Data base user interface and query software | no | no |
| Web browser software | Internet browser software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Telephone Conversations | 4.79 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.78 |
| Contact With Others | 4.73 |
| Impact of Decisions on Co-workers or Company Results | 4.65 |
| Deal With External Customers or the Public in General | 4.56 |
| Indoors, Environmentally Controlled | 4.56 |
| Importance of Being Exact or Accurate | 4.54 |
| Frequency of Decision Making | 4.4 |
| Determine Tasks, Priorities and Goals | 4.27 |
| Work With or Contribute to a Work Group or Team | 4.25 |
| Freedom to Make Decisions | 4.24 |
| In an Enclosed Vehicle or Operate Enclosed Equipment | 4.05 |
| Coordinate or Lead Others in Accomplishing Work Activities | 3.85 |
| Exposed to Contaminants | 3.84 |
| Work Outcomes and Results of Other Workers | 3.8 |
| Physical Proximity | 3.76 |
| Health and Safety of Other Workers | 3.74 |
| Time Pressure | 3.74 |
| Written Letters and Memos | 3.72 |
| E-Mail | 3.67 |
| Outdoors, Exposed to All Weather Conditions | 3.49 |
| Importance of Repeating Same Tasks | 3.41 |
| Consequence of Error | 3.28 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 3.26 |
| Exposed to Disease or Infections | 3.19 |
| Spend Time Standing | 3.12 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 2.99 |
| Public Speaking | 2.9 |
| Dealing With Unpleasant, Angry, or Discourteous People | 2.89 |
| Conflict Situations | 2.85 |
| Spend Time Sitting | 2.81 |
| Exposed to Hazardous Conditions | 2.8 |
| Exposed to Very Hot or Cold Temperatures | 2.64 |
| Level of Competition | 2.54 |
| Indoors, Not Environmentally Controlled | 2.48 |
| Outdoors, Under Cover | 2.46 |
| Spend Time Walking or Running | 2.31 |
| Spend Time Making Repetitive Motions | 2.02 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.01 |
| Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection | 1.87 |

## Preparation

- **Job Zone:** 3
- **Job Zone Name:** Job Zone Three: Medium Preparation Needed
- **Education:** Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- **Experience:** Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- **Svp Range:** (6.0 to < 7.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Associate's Degree (or other 2-year degree) | 73.23 |
| High School Diploma | 15.28 |
| Bachelor's Degree | 11.24 |
| Some College Courses | 0.25 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Dependability | work_style | 10 |
| Attention to Detail | work_style | 9 |
| Integrity | work_style | 8 |
| Cautiousness | work_style | 7 |
| Cooperation | work_style | 6 |
| Personal Service | specific_interest_area | 5.84 |
| Management/Administration | specific_interest_area | 5.01 |
| Social Orientation | work_style | 5 |
| Conventional | career_interest_type | 4.67 |
| Enterprising | career_interest_type | 4.66 |
| Social | career_interest_type | 4.41 |
| Self-Control | work_style | 4 |
| Social Service | specific_interest_area | 3.6 |
| Realistic | career_interest_type | 3.55 |
| Public Speaking | specific_interest_area | 3.38 |
| Sales | specific_interest_area | 3.22 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 39-4021.00 | role-39-4021-00 | Funeral Attendants | Primary-Short |
| 11-9171.00 | role-11-9171-00 | Funeral Home Managers | Primary-Short |
| 39-4011.00 | role-39-4011-00 | Embalmers | Primary-Short |
| 39-4012.00 | role-39-4012-00 | Crematory Operators | Primary-Short |
| 31-1121.00 | role-31-1121-00 | Home Health Aides | Primary-Short |
| 13-1041.06 | role-13-1041-06 | Coroners | Primary-Long |
| 31-1122.00 | role-31-1122-00 | Personal Care Aides | Primary-Long |
| 39-1022.00 | role-39-1022-00 | First-Line Supervisors of Personal Service Workers | Primary-Long |
| 31-1131.00 | role-31-1131-00 | Nursing Assistants | Primary-Long |
| 29-2099.08 | role-29-2099-08 | Patient Representatives | Primary-Long |
| 21-2011.00 | role-21-2011-00 | Clergy | Supplemental |
| 39-9041.00 | role-39-9041-00 | Residential Advisors | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Healthcare & Human Services | healthcare-human-services |

## Education Level

- **Category:** Associate's degree

## Study Programs

| Title | Slug |
| --- | --- |
| Culinary, Entertainment, and Personal Services | culinary-entertainment-and-personal-services |
| Multi/Interdisciplinary Studies | multi-interdisciplinary-studies |

## Market

- **Median Wage:** 49800
- **Mean Wage:** 56340
- **Pct10Wage:** 31470
- **Pct25Wage:** 38470
- **Pct75Wage:** 67140
- **Pct90Wage:** 85940
- **Employment:** 25700
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 81 | 81 | Other Services (except Public Administration) | Sector | 25360 | 49670 | 34.37 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector |  | 52020 |  |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 81 | 81 | Other Services (except Public Administration) | Sector | 25360 | 34.37 |
- **Count:** 2

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| felten_aioe | AI occupational exposure | -0.1903759 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | -0.3961811 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | -0.1143887 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 34
- **Percentile:** 32
- **Band:** Low
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 43 | felten_aioe |
| 27 | openai_gpts_are_gpts |
| 33 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | -0.1903759 | 43 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.23255813953488372 | 27 | Low | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.10979646883354005 | 33 | Low | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0.09302325581395349
- **Beta:** 0.16279069767441862
- **Gamma:** 0.23255813953488372

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Offer counsel and comfort to bereaved families or friends. | 0.0115032722701297 | 4.45 |
| Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services. | 0.0026704024912801087 | 4.78 |
| Maintain financial records, order merchandise, or prepare accounts. | 0.0019514479743970028 | 4.17 |
| Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services. | 0.0016433246100185286 | 4.59 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** 3.1
- **Growth Percentile:** 53
- **Direction:** About average
- **Annual Openings Thousands:** 3.2
- **Annual Openings Percentile:** 39
- **Employment2024Thousands:** 27.5
- **Employment2034Thousands:** 28.4

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 1
- **Task Count:** 3
- **Total Sample:** 96
- **Autonomy Median:** 4
- **Dominant Collaboration:** directive
- **Automation Share:** 50
- **Augmentation Share:** 30.36

### Collaboration

| Label | Percent |
| --- | --- |
| directive | 50 |
| task iteration | 30.36 |

### Use Case

| Label | Percent |
| --- | --- |
| personal | 87.5 |

### Delegated Tasks

| Task | Usage Percent | Collaboration | Autonomy Median | Sample Count |
| --- | --- | --- | --- | --- |
| Offer counsel and comfort to bereaved families or friends. | 0.005600700087510939 | directive | 4 | 56 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Offer counsel and comfort to bereaved families or friends. | 98.21428571428571 | 56 |

### Seed Prompts

| Prompt | Collaboration |
| --- | --- |
| Do this for me: offer counsel and comfort to bereaved families or friends. Give me a finished draft I can review and adjust. | directive |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 22
- **Skills:** 38
- **Capabilities:** 120
- **Tools:** 16
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** 6628d2fccd0fce5a