{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-39-1014-00",
  "socCode": "39-1014.00",
  "title": "First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services",
  "summary": "Directly supervise and coordinate activities of entertainment and recreation related workers.",
  "aliases": [
    "Caddymaster",
    "Community Life Director",
    "Hair Salon Manager",
    "Recreation Coordinator",
    "Hotel Services Supervisor",
    "Salon Manager",
    "Animal Trainer Supervisor",
    "Aquatics Supervisor",
    "Arcade Supervisor",
    "Bowling Alley Operator",
    "Caddie Supervisor",
    "Caddy Master"
  ],
  "tasks": [
    {
      "text": "Analyze and record personnel or operational data and write related activity reports.",
      "type": "n/a",
      "iwa": "4.A.3.b.6.o"
    },
    {
      "text": "Apply customer feedback to service improvement efforts.",
      "type": "n/a",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "text": "Assign work schedules, following work requirements, to ensure quality and timely delivery of service.",
      "type": "n/a",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "text": "Collaborate with staff members to plan or develop programs of events or schedules of activities.",
      "type": "n/a",
      "iwa": "4.A.2.b.2.v"
    },
    {
      "text": "Direct or coordinate the activities of entertainment and recreation related workers.",
      "type": "n/a",
      "iwa": "4.A.4.b.4.a"
    },
    {
      "text": "Furnish customers with information on events or activities.",
      "type": "n/a",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "text": "Inform workers about interests or special needs of specific groups.",
      "type": "n/a",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "text": "Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.",
      "type": "n/a",
      "iwa": "4.A.1.b.2.e"
    },
    {
      "text": "Meet with managers or other supervisors to stay informed of changes affecting workers or operations.",
      "type": "n/a",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "text": "Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.",
      "type": "n/a",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "text": "Participate in continuing education to stay abreast of industry trends and developments.",
      "type": "n/a",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "text": "Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.",
      "type": "n/a",
      "iwa": "4.A.4.b.1.e"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Prepare operational reports or records.",
      "iwa": "4.A.3.b.6.o"
    },
    {
      "name": "Resolve customer complaints or problems.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Assign duties or work schedules to employees.",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "name": "Develop plans for programs or services.",
      "iwa": "4.A.2.b.2.v"
    },
    {
      "name": "Confer with organizational members to accomplish work activities.",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "name": "Supervise service workers.",
      "iwa": "4.A.4.b.4.a"
    },
    {
      "name": "Provide attraction or event information to patrons.",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "name": "Explain regulations, policies, or procedures.",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "name": "Inspect facilities.",
      "iwa": "4.A.1.b.2.e"
    },
    {
      "name": "Inspect equipment to ensure proper functioning.",
      "iwa": "4.A.1.b.2.g"
    },
    {
      "name": "Maintain knowledge of business operations.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Evaluate employee performance.",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "name": "Maintain professional knowledge or certifications.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Organize recreational activities or events.",
      "iwa": "4.A.4.b.1.e"
    },
    {
      "name": "Manage operations of artistic or entertainment departments or organizations.",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "name": "Support the professional development of others.",
      "iwa": "4.A.4.b.2.a"
    },
    {
      "name": "Perform human resources activities.",
      "iwa": "4.A.4.c.2.b"
    },
    {
      "name": "Order materials, supplies, or equipment.",
      "iwa": "4.A.4.c.3.e"
    },
    {
      "name": "Train service staff.",
      "iwa": "4.A.4.b.3.d"
    }
  ],
  "capabilities": [],
  "skills": [
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Presentation Software",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Inventory management systems",
      "category": "Inventory management software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Timekeeping software",
      "category": "Time accounting software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Web browser software",
      "category": "Internet browser software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Work scheduling software",
      "category": "Calendar and scheduling software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": []
  },
  "personFit": [
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 7
    },
    {
      "name": "Management/Administration",
      "family": "specific_interest_area",
      "value": 6.24
    },
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 4.72
    },
    {
      "name": "Social",
      "family": "career_interest_type",
      "value": 4.4
    },
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 4
    },
    {
      "name": "Human Resources",
      "family": "specific_interest_area",
      "value": 3.97
    },
    {
      "name": "Personal Service",
      "family": "specific_interest_area",
      "value": 3.72
    },
    {
      "name": "Public Speaking",
      "family": "specific_interest_area",
      "value": 3.35
    },
    {
      "name": "Athletics",
      "family": "specific_interest_area",
      "value": 3.08
    },
    {
      "name": "Cooperation",
      "family": "work_style",
      "value": 3
    },
    {
      "name": "Realistic",
      "family": "career_interest_type",
      "value": 2.9
    },
    {
      "name": "Leadership Orientation",
      "family": "work_style",
      "value": 2.8
    },
    {
      "name": "Business Initiatives",
      "family": "specific_interest_area",
      "value": 2.36
    },
    {
      "name": "Teaching/Education",
      "family": "specific_interest_area",
      "value": 2.28
    },
    {
      "name": "Social Orientation",
      "family": "work_style",
      "value": 2.26
    },
    {
      "name": "Office Work",
      "family": "specific_interest_area",
      "value": 2.24
    }
  ],
  "relatedRoles": [
    {
      "socCode": "39-1022.00",
      "slug": "role-39-1022-00",
      "title": "First-Line Supervisors of Personal Service Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-1011.00",
      "slug": "role-43-1011-00",
      "title": "First-Line Supervisors of Office and Administrative Support Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "49-1011.00",
      "slug": "role-49-1011-00",
      "title": "First-Line Supervisors of Mechanics, Installers, and Repairers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "41-1012.00",
      "slug": "role-41-1012-00",
      "title": "First-Line Supervisors of Non-Retail Sales Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "37-1011.00",
      "slug": "role-37-1011-00",
      "title": "First-Line Supervisors of Housekeeping and Janitorial Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "53-1044.00",
      "slug": "role-53-1044-00",
      "title": "First-Line Supervisors of Passenger Attendants",
      "tier": "Primary-Long"
    },
    {
      "socCode": "35-1012.00",
      "slug": "role-35-1012-00",
      "title": "First-Line Supervisors of Food Preparation and Serving Workers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "45-1011.00",
      "slug": "role-45-1011-00",
      "title": "First-Line Supervisors of Farming, Fishing, and Forestry Workers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "51-1011.00",
      "slug": "role-51-1011-00",
      "title": "First-Line Supervisors of Production and Operating Workers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "53-1042.00",
      "slug": "role-53-1042-00",
      "title": "First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand",
      "tier": "Primary-Long"
    },
    {
      "socCode": "11-1021.00",
      "slug": "role-11-1021-00",
      "title": "General and Operations Managers",
      "tier": "Supplemental"
    },
    {
      "socCode": "47-1011.00",
      "slug": "role-47-1011-00",
      "title": "First-Line Supervisors of Construction Trades and Extraction Workers",
      "tier": "Supplemental"
    }
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  "careerClusters": [
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      "cluster": "Arts, Entertainment, & Design",
      "slug": "arts-entertainment-design"
    },
    {
      "cluster": "Hospitality, Events, & Tourism",
      "slug": "hospitality-events-tourism"
    }
  ],
  "educationLevel": {
    "category": "High school diploma or equivalent",
    "slug": "high-school-diploma-or-equivalent"
  },
  "studyPrograms": [
    {
      "title": "Parks, Recreation, Leisure, Fitness, and Kinesiology",
      "slug": "parks-recreation-leisure-fitness-and-kinesiology"
    }
  ],
  "market": {
    "medianWage": 46900,
    "meanWage": 51400,
    "pct10Wage": 32960,
    "pct25Wage": 37960,
    "pct75Wage": 60190,
    "pct90Wage": 76430,
    "employment": 92830,
    "areaTitle": "U.S."
  },
  "industries": {
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        "lq": 24.26
      },
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        "naics": "713940",
        "slug": "713940",
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        "slug": "72",
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        "naics": "711110",
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    "concentrated": [
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        "note": "Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank."
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    "bls": {
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      "annualOpeningsThousands": 13.4,
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      "employment2024Thousands": 123.3,
      "employment2034Thousands": 131.1
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    "sources": [
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        "source": "bls_employment_projections",
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        "source": "microsoft_working_with_ai",
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      {
        "source": "openai_gpts_are_gpts",
        "version": "gpts-are-gpts"
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  "counts": {
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    "skills": 5,
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    "tools": 9,
    "relatedRoles": 20
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  "source": {
    "dataset": "gold.onet_role_starter_surface",
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    "generatedAt": "2026-06-02T21:00:32.945303+00:00",
    "contentHash": "c8065e161df916cb"
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}