# Maids and Housekeeping Cleaners

> Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 37-2012.00
- **Summary:** Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

## Aliases

- Environmental Services Aide
- Environmental Services Worker
- Housekeeper
- Housekeeping Laundry Worker
- Chambermaid
- Cleaner
- Cottage Attendant
- Guest Room Attendant (GRA)
- Room Cleaner
- Bed Maker
- Bunk House Worker
- Butler

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Keep storage areas and carts well-stocked, clean, and tidy. | Core | 4.A.3.a.1.c |
| Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. | Core | 4.A.3.a.1.j |
| Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met. | Core | 4.A.3.a.1.c |
| Disinfect equipment and supplies, using germicides or steam-operated sterilizers. | Supplemental | 4.A.3.a.1.c |
| Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. | Core | 4.A.3.a.1.e |
| Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines. | Core | 4.A.3.a.1.c |
| Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. | Supplemental | 4.A.1.a.2.g |
| Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items. | Core | 4.A.4.c.3.g |
| Sort, count, and mark clean linens and store them in linen closets. | Supplemental | 4.A.4.c.3.g |
| Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. | Core | 4.A.3.a.1.c |
| Sort clothing and other articles, load washing machines, and iron and fold dried items. | Supplemental | 4.A.2.a.2.b |
| Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. | Core | 4.A.3.a.1.c |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Move materials, equipment, or supplies. | 4.A.3.a.1.j |
| Clean facilities or sites. | 4.A.3.a.1.c |
| Dispose of trash or waste materials. | 4.A.3.a.1.e |
| Inventory materials or equipment. | 4.A.4.c.3.g |
| Clean furniture or fixtures. | 4.A.3.a.1.c |
| Clean equipment or supplies. | 4.A.3.a.1.c |
| Clean building walls or flooring. | 4.A.3.a.1.c |
| Decorate indoor or outdoor spaces. | 4.A.3.a.2.h |
| Monitor building premises to ensure occupant or visitor safety. | 4.A.1.a.2.g |
| Sort materials or products. | 4.A.2.a.2.b |
| Operate garment treatment equipment. | 4.A.3.a.1.h |
| Move furniture. | 4.A.3.a.1.j |
| Schedule repair, installation or maintenance activities. | 4.A.2.b.5.b |
| Maintain equipment or systems to ensure proper functioning. | 4.A.3.b.5.a |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.04 |
| English Language | knowledge | 3.22 |
| Public Safety and Security | knowledge | 3.18 |
| Service Orientation | transferable_skill | 3.12 |
| Trunk Strength | ability | 3.12 |
| Coordination | transferable_skill | 3 |
| Time Management | transferable_skill | 3 |
| Oral Comprehension | ability | 3 |
| Oral Expression | ability | 3 |
| Stamina | ability | 3 |
| Extent Flexibility | ability | 3 |
| Near Vision | ability | 3 |
| Administration and Management | knowledge | 2.91 |
| Social Perceptiveness | transferable_skill | 2.88 |
| Problem Sensitivity | ability | 2.88 |
| Information Ordering | ability | 2.88 |
| Selective Attention | ability | 2.88 |
| Static Strength | ability | 2.88 |
| Dynamic Strength | ability | 2.88 |
| Speech Recognition | ability | 2.88 |
| Speech Clarity | ability | 2.88 |
| Active Listening | essential_skill | 2.75 |
| Speaking | essential_skill | 2.75 |
| Critical Thinking | essential_skill | 2.75 |
| Monitoring | essential_skill | 2.75 |
| Manual Dexterity | ability | 2.75 |
| Gross Body Coordination | ability | 2.75 |
| Far Vision | ability | 2.75 |
| Reading Comprehension | essential_skill | 2.62 |
| Deductive Reasoning | ability | 2.62 |
| Inductive Reasoning | ability | 2.62 |
| Visual Color Discrimination | ability | 2.62 |
| Written Comprehension | ability | 2.5 |
| Finger Dexterity | ability | 2.5 |
| Multilimb Coordination | ability | 2.5 |
| Chemistry | knowledge | 2.45 |
| Arm-Hand Steadiness | ability | 2.38 |
| Education and Training | knowledge | 2.35 |
| Gross Body Equilibrium | ability | 2.25 |
| Production and Processing | knowledge | 2.21 |

## Skills

| Name | Type |
| --- | --- |
| English Language | Common Skill |
| Time Management | Common Skill |
| Microsoft Windows | Common Skill |
| Microsoft Excel | Common Skill |
| Facebook | Specialized Skill |
| Speech Recognition | Specialized Skill |
| Social Perceptiveness | Common Skill |
| Information Ordering | Specialized Skill |
| Critical Thinking | Common Skill |
| Active Listening | Common Skill |
| Reading Comprehension | Common Skill |
| Inductive Reasoning | Common Skill |
| Deductive Reasoning | Common Skill |
| Finger Dexterity | Common Skill |
| Chemistry | Specialized Skill |
| Writing | Common Skill |
| Negotiation | Common Skill |
| Learning Strategies | Specialized Skill |
| Instructing | Specialized Skill |
| Complex Problem Solving | Common Skill |
| Active Learning | Common Skill |
| Telecommunications | Specialized Skill |
| Visualization | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Email Software | Specialized Skill |
| Depth Perception | Common Skill |
| Foreign Language | Common Skill |
| Mathematics | Common Skill |
| Psychology | Specialized Skill |
| Physics | Specialized Skill |
| Geography | Specialized Skill |
| Biology | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Installation | Specialized Skill |
| Equipment Maintenance | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Facebook | Web page creation and editing software | yes | no |
| Microsoft Excel | Spreadsheet software | yes | no |
| Microsoft Windows | Operating system software | yes | no |
| Blink | Instant messaging software | no | no |
| Computerized bed control system software | Materials requirements planning logistics and supply chain software | no | no |
| Computerized maintenance management system CMMS | Facilities management software | no | no |
| Eko | Desktop communications software | no | no |
| Email software | Electronic mail software | no | no |
| Inventory tracking software | Inventory management software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Spend Time Standing | 4.79 |
| Spend Time Making Repetitive Motions | 4.77 |
| Spend Time Walking or Running | 4.49 |
| Spend Time Bending or Twisting Your Body | 4.49 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.41 |
| Indoors, Environmentally Controlled | 4.29 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 4.09 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 4.04 |
| Work With or Contribute to a Work Group or Team | 3.91 |
| Time Pressure | 3.9 |
| Contact With Others | 3.76 |
| Exposed to Contaminants | 3.74 |
| Importance of Being Exact or Accurate | 3.63 |
| Spend Time Kneeling, Crouching, Stooping, or Crawling | 3.57 |
| Determine Tasks, Priorities and Goals | 3.34 |
| Deal With External Customers or the Public in General | 3.29 |
| Freedom to Make Decisions | 3.21 |
| Health and Safety of Other Workers | 3.17 |
| Physical Proximity | 3.01 |
| Dealing With Unpleasant, Angry, or Discourteous People | 2.97 |
| Coordinate or Lead Others in Accomplishing Work Activities | 2.9 |
| Exposed to Disease or Infections | 2.79 |
| Importance of Repeating Same Tasks | 2.74 |
| Frequency of Decision Making | 2.67 |
| Level of Competition | 2.62 |
| Work Outcomes and Results of Other Workers | 2.6 |
| Impact of Decisions on Co-workers or Company Results | 2.52 |
| Telephone Conversations | 2.48 |
| Exposed to Hazardous Conditions | 2.2 |
| Conflict Situations | 2.06 |
| Degree of Automation | 2.06 |
| Spend Time Keeping or Regaining Balance | 1.95 |
| Written Letters and Memos | 1.88 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 1.83 |
| Pace Determined by Speed of Equipment | 1.8 |
| Consequence of Error | 1.76 |
| Exposed to Minor Burns, Cuts, Bites, or Stings | 1.6 |
| E-Mail | 1.59 |
| Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection | 1.52 |
| Public Speaking | 1.5 |

## Preparation

- **Job Zone:** 2
- **Job Zone Name:** Job Zone 1-2: Very Little to Some Preparation Needed
- **Education:** Usually requires a high school diploma or GED, though some occupations may not.
- **Experience:** Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- **Svp Range:** (Below 6.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Less than a High School Diploma | 44.6 |
| High School Diploma | 35.51 |
| Post-Secondary Certificate | 6.67 |
| Bachelor's Degree | 5.88 |
| Post-Doctoral Training | 4.97 |
| Some College Courses | 2.37 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Realistic | career_interest_type | 6.08 |
| Physical/Manual Labor | specific_interest_area | 5.62 |
| Conventional | career_interest_type | 4.6 |
| Social | career_interest_type | 2.49 |
| Dependability | work_style | 2.14 |
| Personal Service | specific_interest_area | 2 |
| Attention to Detail | work_style | 1.74 |
| Health Care Service | specific_interest_area | 1.73 |
| Enterprising | career_interest_type | 1.47 |
| Artistic | career_interest_type | 1.39 |
| Transportation/Machine Operation | specific_interest_area | 1.23 |
| Social Service | specific_interest_area | 1.23 |
| Construction/Woodwork | specific_interest_area | 1.22 |
| Human Resources | specific_interest_area | 1.18 |
| Integrity | work_style | 1.18 |
| Cooperation | work_style | 1.17 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 37-2011.00 | role-37-2011-00 | Janitors and Cleaners, Except Maids and Housekeeping Cleaners | Primary-Short |
| 51-6011.00 | role-51-6011-00 | Laundry and Dry-Cleaning Workers | Primary-Short |
| 39-3093.00 | role-39-3093-00 | Locker Room, Coatroom, and Dressing Room Attendants | Primary-Short |
| 35-9011.00 | role-35-9011-00 | Dining Room and Cafeteria Attendants and Bartender Helpers | Primary-Short |
| 35-9021.00 | role-35-9021-00 | Dishwashers | Primary-Short |
| 53-7061.00 | role-53-7061-00 | Cleaners of Vehicles and Equipment | Primary-Long |
| 37-1011.00 | role-37-1011-00 | First-Line Supervisors of Housekeeping and Janitorial Workers | Primary-Long |
| 51-6021.00 | role-51-6021-00 | Pressers, Textile, Garment, and Related Materials | Primary-Long |
| 51-9123.00 | role-51-9123-00 | Painting, Coating, and Decorating Workers | Primary-Long |
| 35-3023.00 | role-35-3023-00 | Fast Food and Counter Workers | Primary-Long |
| 35-3041.00 | role-35-3041-00 | Food Servers, Nonrestaurant | Supplemental |
| 51-7021.00 | role-51-7021-00 | Furniture Finishers | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Hospitality, Events, & Tourism | hospitality-events-tourism |

## Education Level

- **Category:** No formal educational credential

## Study Programs


## Market

- **Median Wage:** 34660
- **Mean Wage:** 36180
- **Pct10Wage:** 26800
- **Pct25Wage:** 29630
- **Pct75Wage:** 38510
- **Pct90Wage:** 47590
- **Employment:** 854910
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 72 | 72 | Accommodation and Food Services | Sector | 436460 | 34150 | 5.53 |
| 62 | 62 | Health Care and Social Assistance | Sector | 226480 | 35610 | 1.77 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 129650 | 34070 | 2.59 |
| 561320 | 561320 | Temporary Help Services | National industry | 35040 | 34050 | 2.38 |
| 721120 | 721120 | Casino Hotels | National industry | 24030 | 43060 | 12.86 |
| 53 | 53 | Real Estate and Rental and Leasing | Sector | 22600 | 36350 | 1.72 |
| 71 | 71 | Arts, Entertainment, and Recreation | Sector | 10790 | 34260 | 0.74 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 9780 | 35780 | 0.4 |
| 61 | 61 | Educational Services | Sector | 4530 | 35740 | 0.06 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 3000 | 37120 | 0.05 |
| 623220 | 623220 | Residential Mental Health and Substance Abuse Facilities | National industry | 2100 | 36610 | 1.46 |
| 624120 | 624120 | Services for the Elderly and Persons with Disabilities | National industry | 1990 | 44500 | 0.15 |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 721120 | 721120 | Casino Hotels | National industry | 24030 | 12.86 |
| 72 | 72 | Accommodation and Food Services | Sector | 436460 | 5.53 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 129650 | 2.59 |
| 561320 | 561320 | Temporary Help Services | National industry | 35040 | 2.38 |
| 62 | 62 | Health Care and Social Assistance | Sector | 226480 | 1.77 |
| 53 | 53 | Real Estate and Rental and Leasing | Sector | 22600 | 1.72 |
| 623220 | 623220 | Residential Mental Health and Substance Abuse Facilities | National industry | 2100 | 1.46 |
| 71 | 71 | Arts, Entertainment, and Recreation | Sector | 10790 | 0.74 |
- **Count:** 30

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.69 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | -1.480657 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | -2.102381 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | -1.030813 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 3
- **Percentile:** 1
- **Band:** Low
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 6 | felten_aioe |
| 3 | openai_gpts_are_gpts |
| 1 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | -1.480657 | 6 | Low | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0 | 3 | Low | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.008116294981522772 | 1 | Low | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.69
- **Percentile:** 57
- **Band:** Moderate
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0
- **Beta:** 0
- **Gamma:** 0

### Usage Tasks


### Bls

- **Growth Percent:** 0.4
- **Growth Percentile:** 28
- **Direction:** About average
- **Annual Openings Thousands:** 193.5
- **Annual Openings Percentile:** 98
- **Employment2024Thousands:** 1356.8
- **Employment2034Thousands:** 1362.8

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 1
- **Task Count:** 1
- **Total Sample:** 66
- **Autonomy Median:** 4
- **Dominant Collaboration:** directive
- **Automation Share:** 36.36
- **Augmentation Share:** 33.33
- **Work Use Percent:** 36.36

### Collaboration

| Label | Percent |
| --- | --- |
| directive | 36.36 |
| learning | 33.33 |

### Use Case

| Label | Percent |
| --- | --- |
| personal | 50 |
| work | 36.36 |

### Delegated Tasks

| Task | Usage Percent | Collaboration | Autonomy Median | Sample Count |
| --- | --- | --- | --- | --- |
| Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. | 0.006600825103137892 | directive | 4 | 66 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. | 95.45454545454545 | 66 |

### Seed Prompts

| Prompt | Collaboration |
| --- | --- |
| Do this for me: care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. Give me a finished draft I can review and adjust. | directive |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 20
- **Skills:** 35
- **Capabilities:** 120
- **Tools:** 9
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** f5dfdf5a97de9a8d