{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-35-3023-00",
  "socCode": "35-3023.00",
  "title": "Fast Food and Counter Workers",
  "summary": "Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.",
  "aliases": [
    "Cafeteria Worker",
    "Counter Worker",
    "Food Service Worker",
    "Server",
    "Cafe Server",
    "Cafeteria Server",
    "Deli Worker (Delicatessen Worker)",
    "Dietary Aide",
    "Food Server",
    "Snack Bar Attendant",
    "Back of House Team Member (BOH Team Member)",
    "Bakery Associate"
  ],
  "tasks": [
    {
      "text": "Accept payment from customers, and make change as necessary.",
      "type": "Core",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "text": "Serve customers in eating places that specialize in fast service and inexpensive carry-out food.",
      "type": "Core",
      "iwa": "4.A.3.a.1.o"
    },
    {
      "text": "Perform personnel activities, such as supervising and training employees.",
      "type": "Supplemental",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "text": "Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.",
      "type": "Core",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "text": "Balance receipts and payments in cash registers.",
      "type": "Core",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "text": "Add relishes and garnishes to food orders, according to instructions.",
      "type": "Supplemental",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "text": "Communicate with customers regarding orders, comments, and complaints.",
      "type": "Core",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "text": "Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.",
      "type": "Core",
      "iwa": "4.A.3.a.1.o"
    },
    {
      "text": "Monitor and order supplies or food items, and restock as necessary to maintain inventory.",
      "type": "Core",
      "iwa": "4.A.4.c.3.e"
    },
    {
      "text": "Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.",
      "type": "Core",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "text": "Distribute food to servers.",
      "type": "Supplemental",
      "iwa": "4.A.3.a.1.j"
    },
    {
      "text": "Brew coffee and tea, and fill containers with requested beverages.",
      "type": "Core",
      "iwa": "4.A.3.a.2.c"
    }
  ],
  "emergingTasks": [
    {
      "text": "Check and monitor food temperatures while cooking."
    }
  ],
  "activities": [
    {
      "name": "Communicate with customers to resolve complaints or ensure satisfaction.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Process customer bills or payments.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Clean food preparation areas, facilities, or equipment.",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "name": "Clean tableware.",
      "iwa": "4.A.3.a.1.h"
    },
    {
      "name": "Balance receipts.",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "name": "Operate cash registers.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Take customer orders.",
      "iwa": "4.A.4.c.1.c"
    },
    {
      "name": "Serve food or beverages.",
      "iwa": "4.A.3.a.1.o"
    },
    {
      "name": "Cook foods.",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "name": "Clean food service areas.",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "name": "Order materials, supplies, or equipment.",
      "iwa": "4.A.4.c.3.e"
    },
    {
      "name": "Prepare hot or cold beverages.",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "name": "Collect dirty dishes or other tableware.",
      "iwa": "4.A.3.a.1.o"
    },
    {
      "name": "Package food or supplies.",
      "iwa": "4.A.3.a.2.ap"
    },
    {
      "name": "Communicate dining or order details to kitchen personnel.",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "name": "Arrange food for serving.",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "name": "Stock serving stations or dining areas with food or supplies.",
      "iwa": "4.A.3.a.2.ak"
    },
    {
      "name": "Train food preparation or food service personnel.",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "name": "Move equipment, supplies or food to required locations.",
      "iwa": "4.A.3.a.1.j"
    },
    {
      "name": "Arrange tables or dining areas.",
      "iwa": "4.A.3.a.1.o"
    },
    {
      "name": "Add garnishes to food.",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "name": "Deliver items.",
      "iwa": "4.A.3.a.1.j"
    },
    {
      "name": "Prepare foods or meals.",
      "iwa": "4.A.3.a.2.c"
    },
    {
      "name": "Manage preparation of special meals or diets.",
      "iwa": "4.A.4.b.4.j"
    }
  ],
  "capabilities": [
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 3.78
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 3.53
    },
    {
      "name": "Food Production",
      "family": "knowledge",
      "value": 3.37
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.04
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 3
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 2.88
    },
    {
      "name": "Time Sharing",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Trunk Strength",
      "family": "ability",
      "value": 2.88
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 2.75
    },
    {
      "name": "Manual Dexterity",
      "family": "ability",
      "value": 2.75
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 2.7
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 2.62
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 2.62
    },
    {
      "name": "Selective Attention",
      "family": "ability",
      "value": 2.62
    },
    {
      "name": "Arm-Hand Steadiness",
      "family": "ability",
      "value": 2.62
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 2.58
    },
    {
      "name": "Sales and Marketing",
      "family": "knowledge",
      "value": 2.54
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 2.5
    },
    {
      "name": "Far Vision",
      "family": "ability",
      "value": 2.5
    },
    {
      "name": "Production and Processing",
      "family": "knowledge",
      "value": 2.4
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 2.38
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 2.38
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 2.38
    },
    {
      "name": "Auditory Attention",
      "family": "ability",
      "value": 2.38
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 2.35
    },
    {
      "name": "Education and Training",
      "family": "knowledge",
      "value": 2.33
    },
    {
      "name": "Personnel and Human Resources",
      "family": "knowledge",
      "value": 2.27
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 2.25
    },
    {
      "name": "Memorization",
      "family": "ability",
      "value": 2.25
    },
    {
      "name": "Finger Dexterity",
      "family": "ability",
      "value": 2.25
    },
    {
      "name": "Foreign Language",
      "family": "knowledge",
      "value": 2.21
    },
    {
      "name": "Economics and Accounting",
      "family": "knowledge",
      "value": 2.15
    }
  ],
  "skills": [
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Facebook",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Foreign Language",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Physics",
      "type": "Specialized Skill"
    },
    {
      "name": "Depth Perception",
      "type": "Common Skill"
    },
    {
      "name": "Installation",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Selection",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Maintenance",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Facebook",
      "category": "Web page creation and editing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Aldelo Systems Aldelo for Restaurants Pro",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Compris software",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Foodman Home-Delivery",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Intuit QuickBooks Point of Sale",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Menu and nutrition database software",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "MICROS Systems HSI Profits Series",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "NCR Advanced Checkout Solution",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "NCR NeighborhoodPOS",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Plexis Software Plexis POS",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Quizlet",
      "category": "Computer based training software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "RestaurantPlus PRO",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "The General Store",
      "category": "Point of sale POS software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Contact With Others",
      "value": 4.89
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.71
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.43
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 4.41
    },
    {
      "name": "Spend Time Standing",
      "value": 4.39
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 4.39
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.36
    },
    {
      "name": "Physical Proximity",
      "value": 4.36
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.22
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.12
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 4.1
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.09
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 3.83
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 3.65
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.64
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 3.63
    },
    {
      "name": "Frequency of Decision Making",
      "value": 3.58
    },
    {
      "name": "Telephone Conversations",
      "value": 3.49
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 3.42
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 3.41
    },
    {
      "name": "Exposed to Very Hot or Cold Temperatures",
      "value": 3.34
    },
    {
      "name": "Exposed to Minor Burns, Cuts, Bites, or Stings",
      "value": 3.29
    },
    {
      "name": "Conflict Situations",
      "value": 3.23
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 3.02
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.97
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.92
    },
    {
      "name": "Dealing with Violent or Physically Aggressive People",
      "value": 2.66
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 2.61
    },
    {
      "name": "Level of Competition",
      "value": 2.58
    },
    {
      "name": "Consequence of Error",
      "value": 2.51
    },
    {
      "name": "Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets",
      "value": 2.49
    },
    {
      "name": "Degree of Automation",
      "value": 2.43
    },
    {
      "name": "Time Pressure",
      "value": 2.4
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 2.37
    },
    {
      "name": "Outdoors, Exposed to All Weather Conditions",
      "value": 2.36
    },
    {
      "name": "Public Speaking",
      "value": 2.35
    },
    {
      "name": "Exposed to Cramped Work Space, Awkward Positions",
      "value": 2.22
    },
    {
      "name": "Indoors, Not Environmentally Controlled",
      "value": 2.12
    },
    {
      "name": "Outdoors, Under Cover",
      "value": 2.1
    },
    {
      "name": "Pace Determined by Speed of Equipment",
      "value": 2.06
    }
  ],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": [
      {
        "label": "Less than a High School Diploma",
        "percentage": 56.28
      },
      {
        "label": "High School Diploma",
        "percentage": 23.96
      },
      {
        "label": "Some College Courses",
        "percentage": 17.17
      },
      {
        "label": "Post-Secondary Certificate",
        "percentage": 2.55
      },
      {
        "label": "Bachelor's Degree",
        "percentage": 0.05
      }
    ]
  },
  "personFit": [
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 4.96
    },
    {
      "name": "Realistic",
      "family": "career_interest_type",
      "value": 4.83
    },
    {
      "name": "Social",
      "family": "career_interest_type",
      "value": 3.48
    },
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 3.45
    },
    {
      "name": "Physical/Manual Labor",
      "family": "specific_interest_area",
      "value": 3.27
    },
    {
      "name": "Personal Service",
      "family": "specific_interest_area",
      "value": 3.18
    },
    {
      "name": "Sales",
      "family": "specific_interest_area",
      "value": 2.87
    },
    {
      "name": "Culinary Art",
      "family": "specific_interest_area",
      "value": 2.23
    },
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 2.06
    },
    {
      "name": "Cooperation",
      "family": "work_style",
      "value": 1.84
    },
    {
      "name": "Accounting",
      "family": "specific_interest_area",
      "value": 1.82
    },
    {
      "name": "Social Orientation",
      "family": "work_style",
      "value": 1.74
    },
    {
      "name": "Human Resources",
      "family": "specific_interest_area",
      "value": 1.5
    },
    {
      "name": "Optimism",
      "family": "work_style",
      "value": 1.46
    },
    {
      "name": "Artistic",
      "family": "career_interest_type",
      "value": 1.45
    },
    {
      "name": "Management/Administration",
      "family": "specific_interest_area",
      "value": 1.38
    }
  ],
  "relatedRoles": [
    {
      "socCode": "35-9011.00",
      "slug": "role-35-9011-00",
      "title": "Dining Room and Cafeteria Attendants and Bartender Helpers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "35-2021.00",
      "slug": "role-35-2021-00",
      "title": "Food Preparation Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "35-3041.00",
      "slug": "role-35-3041-00",
      "title": "Food Servers, Nonrestaurant",
      "tier": "Primary-Short"
    },
    {
      "socCode": "35-3023.01",
      "slug": "role-35-3023-01",
      "title": "Baristas",
      "tier": "Primary-Short"
    },
    {
      "socCode": "35-3031.00",
      "slug": "role-35-3031-00",
      "title": "Waiters and Waitresses",
      "tier": "Primary-Short"
    },
    {
      "socCode": "35-2014.00",
      "slug": "role-35-2014-00",
      "title": "Cooks, Restaurant",
      "tier": "Primary-Long"
    },
    {
      "socCode": "35-2015.00",
      "slug": "role-35-2015-00",
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    "category": "No formal educational credential",
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      "annualOpeningsThousands": 904.3,
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      "employment2024Thousands": 3796,
      "employment2034Thousands": 4029.2
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    "sources": [
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        "source": "bls_employment_projections",
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      {
        "source": "microsoft_working_with_ai",
        "version": "working-with-ai"
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      {
        "source": "openai_gpts_are_gpts",
        "version": "gpts-are-gpts"
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  "counts": {
    "tasks": 27,
    "skills": 34,
    "capabilities": 120,
    "tools": 16,
    "relatedRoles": 20
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  "source": {
    "dataset": "gold.onet_role_starter_surface",
    "version": "30.3",
    "generatedAt": "2026-06-02T21:00:32.945303+00:00",
    "contentHash": "90343ed4d773970b"
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}