# Community Health Workers

> Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 21-1094.00
- **Summary:** Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.

## Aliases

- Community Health Outreach Worker
- Community Health Program Coordinator
- Community Health Promoter
- Community Nutrition Educator
- Apprise Counselor
- Community Health Program Representative (Community Health Program Rep)
- Community Health Worker (CHW)
- HIV CTS Specialist (Human Immunodeficiency Virus Counseling and Testing Services Specialist)
- Behavioral Health Advocate
- Behavioral Health Worker (BHW)
- Benefits Outreach Specialist
- Community Development Coordinator

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening. | Supplemental | 4.A.4.a.5.c |
| Maintain updated client records with plans, notes, appropriate forms, or related information. | Core | 4.A.3.b.6.k |
| Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings. | Supplemental | 4.A.4.b.6.f |
| Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence. | Supplemental | 4.A.4.b.6.f |
| Administer immunizations or other basic preventive treatments. | Supplemental | 4.A.4.a.5.c |
| Identify the particular health care needs of individuals in a community or target area. | Supplemental | 4.A.2.a.1.a |
| Advise clients or community groups on issues related to improving general health, such as diet or exercise. | Core | 4.A.4.b.6.f |
| Advise clients or community groups on issues related to self-care, such as diabetes management. | Supplemental | 4.A.4.b.6.f |
| Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs. | Supplemental | 4.A.4.b.2.a |
| Transport or accompany clients to scheduled health appointments or referral sites. | Supplemental | 4.A.3.a.1.m |
| Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women. | Core | 4.A.4.a.2.j |
| Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions. | Core | 4.A.1.a.2.e |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Provide basic health care services. | 4.A.4.a.5.c |
| Advise clients or community groups on health issues. | 4.A.4.b.6.f |
| Advise others on social or educational issues. | 4.A.4.b.6.g |
| Advocate for individual or community needs. | 4.A.4.a.6.a |
| Develop working relationships with others to facilitate program activities. | 4.A.4.a.4.a |
| Visit individuals in their homes to provide support or information. | 4.A.4.b.2.a |
| Monitor clients to evaluate treatment progress. | 4.A.1.a.2.e |
| Confer with clients to discuss treatment plans or progress. | 4.A.4.a.1.e |
| Provide educational materials to community members. | 4.A.4.c.3.c |
| Confer with clients to exchange information. | 4.A.4.a.2.j |
| Communicate health and wellness information to the public. | 4.A.4.a.3.b |
| Coordinate with external parties to exchange information. | 4.A.4.b.1.c |
| Assess individual or community needs for educational or social services. | 4.A.2.a.1.a |
| Interpret cultural or religious information for others. | 4.A.4.a.1.c |
| Maintain client records. | 4.A.3.b.6.k |
| Monitor nutrition related activities of individuals or groups. | 4.A.1.a.2.e |
| Advise others on ways to improve processes or products. | 4.A.4.b.6.e |
| Recommend changes or corrective procedures. | 4.A.4.b.6.e |
| Refer clients to community or social service programs. | 4.A.4.a.5.a |
| Lead classes or community events. | 4.A.4.b.3.b |
| Help clients get needed services or resources. | 4.A.4.a.5.a |
| Collect information about community health needs. | 4.A.1.a.1.s |
| Plan programs to address community health issues. | 4.A.2.b.2.n |
| Recommend legal actions. | 4.A.4.b.6.h |
| Transport clients to appointments. | 4.A.3.a.1.m |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.5 |
| Oral Comprehension | ability | 4.25 |
| Active Listening | essential_skill | 4.12 |
| Speaking | essential_skill | 4.12 |
| Social Perceptiveness | transferable_skill | 4.12 |
| Oral Expression | ability | 4.12 |
| Writing | essential_skill | 4 |
| English Language | knowledge | 3.95 |
| Reading Comprehension | essential_skill | 3.88 |
| Service Orientation | transferable_skill | 3.88 |
| Written Comprehension | ability | 3.88 |
| Education and Training | knowledge | 3.82 |
| Critical Thinking | essential_skill | 3.75 |
| Written Expression | ability | 3.75 |
| Problem Sensitivity | ability | 3.75 |
| Speech Recognition | ability | 3.75 |
| Speech Clarity | ability | 3.75 |
| Administration and Management | knowledge | 3.7 |
| Active Learning | essential_skill | 3.62 |
| Coordination | transferable_skill | 3.62 |
| Deductive Reasoning | ability | 3.62 |
| Near Vision | ability | 3.62 |
| Medicine and Dentistry | knowledge | 3.6 |
| Psychology | knowledge | 3.57 |
| Persuasion | transferable_skill | 3.5 |
| Instructing | transferable_skill | 3.5 |
| Complex Problem Solving | transferable_skill | 3.5 |
| Inductive Reasoning | ability | 3.5 |
| Learning Strategies | essential_skill | 3.38 |
| Monitoring | essential_skill | 3.38 |
| Judgment and Decision Making | transferable_skill | 3.38 |
| Systems Analysis | transferable_skill | 3.38 |
| Time Management | transferable_skill | 3.38 |
| Administrative | knowledge | 3.35 |
| Management of Personnel Resources | transferable_skill | 3.25 |
| Information Ordering | ability | 3.25 |
| Category Flexibility | ability | 3.25 |
| Systems Evaluation | transferable_skill | 3.12 |
| Negotiation | transferable_skill | 3 |
| Originality | ability | 3 |

## Skills

| Name | Type |
| --- | --- |
| Social Perceptiveness | Common Skill |
| Active Listening | Common Skill |
| Writing | Common Skill |
| English Language | Common Skill |
| Reading Comprehension | Common Skill |
| Speech Recognition | Specialized Skill |
| Critical Thinking | Common Skill |
| Deductive Reasoning | Common Skill |
| Active Learning | Common Skill |
| Psychology | Specialized Skill |
| Microsoft Word | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Instructing | Specialized Skill |
| Inductive Reasoning | Common Skill |
| Complex Problem Solving | Common Skill |
| Time Management | Common Skill |
| Systems Analysis | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Information Ordering | Specialized Skill |
| Negotiation | Common Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Access | Specialized Skill |
| Finger Dexterity | Common Skill |
| Biology | Specialized Skill |
| Mathematics | Common Skill |
| Visualization | Specialized Skill |
| Foreign Language | Common Skill |
| Depth Perception | Common Skill |
| Telecommunications | Specialized Skill |
| Microsoft Publisher | Specialized Skill |
| Chemistry | Specialized Skill |
| Geography | Specialized Skill |
| Physics | Specialized Skill |
| Presentation Software | Specialized Skill |
| Medical Software | Specialized Skill |
| Installation | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Equipment Maintenance | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | yes |
| Microsoft Word | Word processing software | yes | yes |
| Apple macOS | Operating system software | yes | no |
| Google Workspace software | Office suite software | yes | no |
| Microsoft Access | Data base user interface and query software | yes | no |
| Microsoft PowerPoint | Presentation software | yes | no |
| Zoom | Video conferencing software | yes | no |
| Client databases | Data base user interface and query software | no | no |
| Electronic health record EHR software | Medical software | no | no |
| Microsoft Publisher | Desktop publishing software | no | no |
| SmugMug Flickr | Graphics or photo imaging software | no | no |
| Web browser software | Internet browser software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| E-Mail | 4.77 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.76 |
| Contact With Others | 4.58 |
| Telephone Conversations | 4.37 |
| Work With or Contribute to a Work Group or Team | 4.2 |
| Determine Tasks, Priorities and Goals | 4.09 |
| Physical Proximity | 4.03 |
| Freedom to Make Decisions | 3.97 |
| Importance of Being Exact or Accurate | 3.93 |
| Deal With External Customers or the Public in General | 3.88 |
| Frequency of Decision Making | 3.86 |
| Indoors, Environmentally Controlled | 3.85 |
| Impact of Decisions on Co-workers or Company Results | 3.84 |
| Coordinate or Lead Others in Accomplishing Work Activities | 3.67 |
| Written Letters and Memos | 3.56 |
| Public Speaking | 3.42 |
| Time Pressure | 3.42 |
| Health and Safety of Other Workers | 3.41 |
| Work Outcomes and Results of Other Workers | 3.24 |
| Spend Time Standing | 3.2 |
| Exposed to Disease or Infections | 3.13 |
| Dealing With Unpleasant, Angry, or Discourteous People | 3.07 |
| Conflict Situations | 3.03 |
| Importance of Repeating Same Tasks | 3.03 |
| Spend Time Sitting | 2.94 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 2.93 |
| Spend Time Walking or Running | 2.63 |
| Level of Competition | 2.48 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.46 |
| Consequence of Error | 2.44 |
| Spend Time Making Repetitive Motions | 2.39 |
| In an Enclosed Vehicle or Operate Enclosed Equipment | 2.3 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 2.22 |
| Degree of Automation | 2.21 |
| Exposed to Contaminants | 2.14 |
| Dealing with Violent or Physically Aggressive People | 2.1 |
| Outdoors, Exposed to All Weather Conditions | 2.03 |
| Outdoors, Under Cover | 2.01 |
| Exposed to Cramped Work Space, Awkward Positions | 1.96 |
| Spend Time Bending or Twisting Your Body | 1.93 |

## Preparation

- **Job Zone:** 4
- **Job Zone Name:** Job Zone Four: Considerable Preparation Needed
- **Education:** Most of these occupations require a four-year bachelor's degree, but some do not.
- **Experience:** A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- **Svp Range:** (7.0 to < 8.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Associate's Degree (or other 2-year degree) | 22.71 |
| Master's Degree | 15.3 |
| High School Diploma | 7.49 |
| Some College Courses | 2.63 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Dependability | work_style | 7 |
| Social Service | specific_interest_area | 6.66 |
| Social | career_interest_type | 6.58 |
| Integrity | work_style | 6 |
| Public Speaking | specific_interest_area | 5 |
| Cooperation | work_style | 5 |
| Health Care Service | specific_interest_area | 4.94 |
| Teaching/Education | specific_interest_area | 4.64 |
| Professional Advising | specific_interest_area | 4.52 |
| Social Orientation | work_style | 4 |
| Personal Service | specific_interest_area | 3.95 |
| Social Science | specific_interest_area | 3.66 |
| Enterprising | career_interest_type | 3.53 |
| Investigative | career_interest_type | 3.49 |
| Conventional | career_interest_type | 3.38 |
| Empathy | work_style | 3 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 21-1091.00 | role-21-1091-00 | Health Education Specialists | Primary-Short |
| 21-1023.00 | role-21-1023-00 | Mental Health and Substance Abuse Social Workers | Primary-Short |
| 21-1021.00 | role-21-1021-00 | Child, Family, and School Social Workers | Primary-Short |
| 21-1015.00 | role-21-1015-00 | Rehabilitation Counselors | Primary-Short |
| 21-1022.00 | role-21-1022-00 | Healthcare Social Workers | Primary-Short |
| 21-1014.00 | role-21-1014-00 | Mental Health Counselors | Primary-Long |
| 21-1093.00 | role-21-1093-00 | Social and Human Service Assistants | Primary-Long |
| 29-2099.08 | role-29-2099-08 | Patient Representatives | Primary-Long |
| 11-9151.00 | role-11-9151-00 | Social and Community Service Managers | Primary-Long |
| 11-9179.01 | role-11-9179-01 | Fitness and Wellness Coordinators | Primary-Long |
| 21-1012.00 | role-21-1012-00 | Educational, Guidance, and Career Counselors and Advisors | Supplemental |
| 29-2053.00 | role-29-2053-00 | Psychiatric Technicians | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Healthcare & Human Services | healthcare-human-services |
| Public Service & Safety | public-service-safety |

## Education Level

- **Category:** High school diploma or equivalent

## Study Programs

| Title | Slug |
| --- | --- |
| Communication, Journalism, and Related Programs | communication-journalism-and-related-programs |
| Health Professions and Related Programs | health-professions-and-related-programs |

## Market

- **Median Wage:** 51030
- **Mean Wage:** 55970
- **Pct10Wage:** 37930
- **Pct25Wage:** 44370
- **Pct75Wage:** 63150
- **Pct90Wage:** 78560
- **Employment:** 60730
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 62 | 62 | Health Care and Social Assistance | Sector | 34810 | 49550 | 3.83 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 4180 | 50220 | 2.4 |
| 61 | 61 | Educational Services | Sector | 2380 | 46000 | 0.44 |
| 52 | 52 | Finance and Insurance | Sector | 2360 | 60300 | 0.96 |
| 621420 | 621420 | Outpatient Mental Health and Substance Abuse Centers | National industry | 2220 | 47010 | 18.2 |
| 524114 | 524114 | Direct Health and Medical Insurance Carriers | National industry | 2200 | 60760 | 12.44 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 1750 | 51190 | 1.58 |
| 624120 | 624120 | Services for the Elderly and Persons with Disabilities | National industry | 1510 | 50900 | 1.59 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 1110 | 55710 | 0.31 |
| 623220 | 623220 | Residential Mental Health and Substance Abuse Facilities | National industry | 940 | 45460 | 9.23 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 840 | 68490 | 0.2 |
| 561320 | 561320 | Temporary Help Services | National industry | 560 | 57690 | 0.54 |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 621420 | 621420 | Outpatient Mental Health and Substance Abuse Centers | National industry | 2220 | 18.2 |
| 524114 | 524114 | Direct Health and Medical Insurance Carriers | National industry | 2200 | 12.44 |
| 623220 | 623220 | Residential Mental Health and Substance Abuse Facilities | National industry | 940 | 9.23 |
| 62 | 62 | Health Care and Social Assistance | Sector | 34810 | 3.83 |
| 621330 | 621330 | Offices of Mental Health Practitioners (except Physicians) | National industry | 330 | 3.46 |
| 623210 | 623210 | Residential Intellectual and Developmental Disability Facilities | National industry | 380 | 2.48 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 4180 | 2.4 |
| 624120 | 624120 | Services for the Elderly and Persons with Disabilities | National industry | 1510 | 1.59 |
- **Count:** 19

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| felten_aioe | AI occupational exposure | 0.0371229 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | -0.1673761 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | 0.1347507 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 61
- **Percentile:** 60
- **Band:** Moderate
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 48 | felten_aioe |
| 47 | openai_gpts_are_gpts |
| 87 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | 0.0371229 | 48 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.5555555555555556 | 47 | Moderate | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.2967326836058023 | 87 | High | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0.08333333333333333
- **Beta:** 0.3194444444444444
- **Gamma:** 0.5555555555555556

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required. | 0.003697480372541689 | 3.62 |
| Advise clients or community groups on issues related to improving general health, such as diet or exercise. | 0.003286649220037057 | 3.99 |
| Provide feedback to health service providers regarding improving service accessibility or acceptability. | 0.0026704024912801087 | 2.99 |
| Interpret, translate, or provide cultural mediation related to health services or information for community members. | 0.002567694703153951 | 3.43 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** 11.3
- **Growth Percentile:** 94
- **Direction:** Growing fast
- **Annual Openings Thousands:** 7.8
- **Annual Openings Percentile:** 57
- **Employment2024Thousands:** 65.1
- **Employment2034Thousands:** 72.5

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Ai Playbook

- **Trusted Task Count:** 1
- **Task Count:** 4
- **Total Sample:** 89
- **Autonomy Median:** 3

### Collaboration


### Use Case

| Label | Percent |
| --- | --- |
| personal | 84.38 |

### Delegated Tasks

| Task | Usage Percent | Autonomy Median | Sample Count |
| --- | --- | --- | --- |
| Monitor nutrition of children, elderly, or other high-risk groups. | 0.003200400050006251 | 3 | 32 |

### Boundary Tasks

| Task | Human Needed Percent | Sample Count |
| --- | --- | --- |
| Monitor nutrition of children, elderly, or other high-risk groups. | 96.875 | 32 |

### Seed Prompts

| Prompt |
| --- |
| Help me with this part of my job: monitor nutrition of children, elderly, or other high-risk groups |
- **Release:** 2026-01-15-v4-plus-2025-03-27-v2

## Counts

- **Tasks:** 28
- **Skills:** 39
- **Capabilities:** 120
- **Tools:** 14
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** ab3ccb8e7dfe4efa