entityType = "role"
schemaVersion = "role.v1"
slug = "role-15-1232-00"
socCode = "15-1232.00"
title = "Computer User Support Specialists"
summary = "Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems."
aliases = ["Computer Support Specialist", "Computer Tech (Computer Technician)", "IS Tech (Information Systems Technician)", "IT Specialist (Information Technology Specialist)", "Desktop Support Technician (Desktop Support Tech)", "Help Desk Analyst", "Help Desk Tech (Help Desk Technician)", "IT Support Specialist (Information Technology Support Specialist)", "IT Tech (Information Technology Technician)", "Technical Support Specialist", "Application Customer Service Representative (Application CSR)", "Application Support Engineer"]
emergingTasks = []
aiSignals = []

[preparation]
jobZone = "3"
jobZoneName = "Job Zone Three: Medium Preparation Needed"
education = "Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree."
experience = "Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job."
svpRange = "(6.0 to < 7.0)"

[[preparation.educationDistribution]]
label = "Associate's Degree (or other 2-year degree)"
percentage = 13.74

[[preparation.educationDistribution]]
label = "First Professional Degree"
percentage = 4.05

[[preparation.educationDistribution]]
label = "Some College Courses"
percentage = 1.92

[[preparation.educationDistribution]]
label = "High School Diploma"
percentage = 0.32

[[preparation.educationDistribution]]
label = "Master's Degree"
percentage = 0.32

[educationLevel]
category = "Some college, no degree"
slug = "some-college-no-degree"

[market]
medianWage = 60340
meanWage = 64990
pct10Wage = 38780
pct25Wage = 47580
pct75Wage = 77010
pct90Wage = 98010
employment = 697210
areaTitle = "U.S."

[industries]
count = 60

[[industries.top]]
naics = "54"
slug = "54"
title = "Professional, Scientific, and Technical Services"
level = "Sector"
employment = 210440
medianWage = 59950
lq = 4.32

[[industries.top]]
naics = "61"
slug = "61"
title = "Educational Services"
level = "Sector"
employment = 80880
medianWage = 56240
lq = 1.31

[[industries.top]]
naics = "51"
slug = "51"
title = "Information"
level = "Sector"
employment = 66680
medianWage = 63080
lq = 5.07

[[industries.top]]
naics = "56"
slug = "56"
title = "Administrative and Support and Waste Management and Remediation Services"
level = "Sector"
employment = 57450
medianWage = 49900
lq = 1.41

[[industries.top]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 45590
medianWage = 60980
lq = 1.67

[[industries.top]]
naics = "55"
slug = "55"
title = "Management of Companies and Enterprises"
level = "Sector"
employment = 37660
medianWage = 62370
lq = 2.96

[[industries.top]]
naics = "52"
slug = "52"
title = "Finance and Insurance"
level = "Sector"
employment = 37300
medianWage = 62420
lq = 1.32

[[industries.top]]
naics = "62"
slug = "62"
title = "Health Care and Social Assistance"
level = "Sector"
employment = 35010
medianWage = 58220
lq = 0.34

[[industries.top]]
naics = "31-33"
slug = "31-33"
title = "Manufacturing"
level = "Sector"
employment = 30190
medianWage = 64120
lq = 0.52

[[industries.top]]
naics = "561320"
slug = "561320"
title = "Temporary Help Services"
level = "National industry"
employment = 28480
medianWage = 48820
lq = 2.38

[[industries.top]]
naics = "44-45"
slug = "44-45"
title = "Retail Trade"
level = "Sector"
employment = 12630
medianWage = 52660
lq = 0.18

[[industries.top]]
naics = "81"
slug = "81"
title = "Other Services (except Public Administration)"
level = "Sector"
employment = 9250
medianWage = 55680
lq = 0.46

[[industries.concentrated]]
naics = "51"
slug = "51"
title = "Information"
level = "Sector"
employment = 66680
lq = 5.07

[[industries.concentrated]]
naics = "54"
slug = "54"
title = "Professional, Scientific, and Technical Services"
level = "Sector"
employment = 210440
lq = 4.32

[[industries.concentrated]]
naics = "55"
slug = "55"
title = "Management of Companies and Enterprises"
level = "Sector"
employment = 37660
lq = 2.96

[[industries.concentrated]]
naics = "561320"
slug = "561320"
title = "Temporary Help Services"
level = "National industry"
employment = 28480
lq = 2.38

[[industries.concentrated]]
naics = "42"
slug = "42"
title = "Wholesale Trade"
level = "Sector"
employment = 45590
lq = 1.67

[[industries.concentrated]]
naics = "524114"
slug = "524114"
title = "Direct Health and Medical Insurance Carriers"
level = "National industry"
employment = 3070
lq = 1.51

[[industries.concentrated]]
naics = "541330"
slug = "541330"
title = "Engineering Services"
level = "National industry"
employment = 7860
lq = 1.5

[[industries.concentrated]]
naics = "56"
slug = "56"
title = "Administrative and Support and Waste Management and Remediation Services"
level = "Sector"
employment = 57450
lq = 1.41

[aiOutlook]
usageRelease = "2026-01-15-v4-plus-2025-03-27-v2"

[aiOutlook.index]
value = 78
percentile = 80
band = "High"
version = "ai-exposure-index-v1"
componentCount = 2

[[aiOutlook.index.components]]
percentile = 62
source = "openai_gpts_are_gpts"

[[aiOutlook.index.components]]
percentile = 95
source = "microsoft_working_with_ai"

[aiOutlook.eloundou]
alpha = 0.4444444444444444
beta = 0.611111111111111
gamma = 0.7777777777777777

[aiOutlook.bls]
growthPercent = -3.7
growthPercentile = 15
direction = "Declining"
annualOpeningsThousands = 40.8
annualOpeningsPercentile = 88
employment2024Thousands = 729.5
employment2034Thousands = 702.5

[[aiOutlook.exposure]]
source = "eloundou_gamma"
label = "LLM task exposure, γ (OpenAI / Eloundou)"
value = 0.7777777777777777
percentile = 62
band = "Moderate"
note = "Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank."

[[aiOutlook.exposure]]
source = "microsoft_applicability"
label = "AI assistant applicability (Microsoft)"
value = 0.3338895909418416
percentile = 95
band = "High"
note = "How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement."

[[aiOutlook.usageTasks]]
task = "Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications."
usagePercent = 0.029477135192207356
importance = 3.77

[[aiOutlook.usageTasks]]
task = "Modify and customize commercial programs for internal needs."
usagePercent = 0.026293193760296457
importance = 2.89

[[aiOutlook.usageTasks]]
task = "Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software."
usagePercent = 0.024752576938404085
importance = 3.94

[[aiOutlook.usageTasks]]
task = "Answer user inquiries regarding computer software or hardware operation to resolve problems."
usagePercent = 0.014892629278292916
importance = 3.79

[[aiOutlook.usageTasks]]
task = "Prepare evaluations of software or hardware, and recommend improvements or upgrades."
usagePercent = 0.012941181303895911
importance = 3.39

[[aiOutlook.usageTasks]]
task = "Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support."
usagePercent = 0.009551824295732696
importance = 3.94

[[aiOutlook.sources]]
source = "bls_employment_projections"
version = "2024-2034"

[[aiOutlook.sources]]
source = "microsoft_working_with_ai"
version = "working-with-ai"

[[aiOutlook.sources]]
source = "openai_gpts_are_gpts"
version = "gpts-are-gpts"

[counts]
tasks = 16
skills = 119
capabilities = 120
tools = 258
relatedRoles = 20

[source]
dataset = "gold.onet_role_starter_surface"
version = "30.3"
generatedAt = "2026-06-02T21:00:32.945303+00:00"
contentHash = "0bff1b38fc2f4da6"

[[tasks]]
text = "Oversee the daily performance of computer systems."
type = "Core"
iwa = "4.A.1.a.2.j"

[[tasks]]
text = "Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software."
type = "Core"
iwa = "4.A.3.b.1.c"

[[tasks]]
text = "Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support."
type = "Core"
iwa = "4.A.1.a.1.b"

[[tasks]]
text = "Answer user inquiries regarding computer software or hardware operation to resolve problems."
type = "Core"
iwa = "4.A.4.b.6.d"

[[tasks]]
text = "Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications."
type = "Core"
iwa = "4.A.3.b.1.c"

[[tasks]]
text = "Confer with staff, users, and management to establish requirements for new systems or modifications."
type = "Core"
iwa = "4.A.4.a.2.h"

[[tasks]]
text = "Enter commands and observe system functioning to verify correct operations and detect errors."
type = "Core"
iwa = "4.A.1.b.2.h"

[[tasks]]
text = "Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities."
type = "Core"
iwa = "4.A.3.b.6.h"

[[tasks]]
text = "Refer major hardware or software problems or defective products to vendors or technicians for service."
type = "Core"
iwa = "4.A.4.b.1.a"

[[tasks]]
text = "Prepare evaluations of software or hardware, and recommend improvements or upgrades."
type = "Core"
iwa = "4.A.2.a.1.g"

[[tasks]]
text = "Develop training materials and procedures, or train users in the proper use of hardware or software."
type = "Core"
iwa = "4.A.4.b.3.e"

[[tasks]]
text = "Inspect equipment and read order sheets to prepare for delivery to users."
type = "Core"
iwa = "4.A.1.a.1.b"

[[activities]]
name = "Provide technical support for software maintenance or use."
iwa = "4.A.4.b.6.d"

[[activities]]
name = "Test software performance."
iwa = "4.A.1.b.2.h"

[[activities]]
name = "Install computer software."
iwa = "4.A.3.b.1.c"

[[activities]]
name = "Install computer hardware."
iwa = "4.A.3.b.1.c"

[[activities]]
name = "Maintain computer hardware."
iwa = "4.A.3.b.5.c"

[[activities]]
name = "Monitor computer system performance to ensure proper operation."
iwa = "4.A.1.a.2.j"

[[activities]]
name = "Document operational activities."
iwa = "4.A.3.b.6.h"

[[activities]]
name = "Read documents to gather technical information."
iwa = "4.A.1.a.1.b"

[[activities]]
name = "Resolve computer software problems."
iwa = "4.A.3.b.1.d"

[[activities]]
name = "Collaborate with others to resolve information technology issues."
iwa = "4.A.4.b.1.a"

[[activities]]
name = "Collaborate with others to determine design specifications or details."
iwa = "4.A.4.a.2.h"

[[activities]]
name = "Teach others to use computer equipment or hardware."
iwa = "4.A.4.b.3.e"

[[activities]]
name = "Train others in computer interface or software use."
iwa = "4.A.4.b.3.e"

[[activities]]
name = "Evaluate utility of software or hardware technologies."
iwa = "4.A.2.a.1.g"

[[activities]]
name = "Provide recommendations to others about computer hardware."
iwa = "4.A.4.b.6.d"

[[activities]]
name = "Recommend changes to improve computer or information systems."
iwa = "4.A.4.b.6.d"

[[activities]]
name = "Update knowledge about emerging industry or technology trends."
iwa = "4.A.2.b.3.a"

[[activities]]
name = "Test computer hardware performance."
iwa = "4.A.1.b.2.h"

[[activities]]
name = "Modify software programs to improve performance."
iwa = "4.A.2.b.2.b"

[[activities]]
name = "Conduct research to gain information about products or processes."
iwa = "4.A.1.a.1.t"

[[activities]]
name = "Supervise information technology personnel."
iwa = "4.A.4.b.4.a"

[[activities]]
name = "Participate in staffing decisions."
iwa = "4.A.4.c.2.a"

[[capabilities]]
name = "Computers and Electronics"
family = "knowledge"
value = 4.93

[[capabilities]]
name = "Customer and Personal Service"
family = "knowledge"
value = 4.12

[[capabilities]]
name = "Reading Comprehension"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Active Listening"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Speaking"
family = "essential_skill"
value = 4

[[capabilities]]
name = "Oral Comprehension"
family = "ability"
value = 4

[[capabilities]]
name = "Written Comprehension"
family = "ability"
value = 4

[[capabilities]]
name = "Oral Expression"
family = "ability"
value = 4

[[capabilities]]
name = "Written Expression"
family = "ability"
value = 3.88

[[capabilities]]
name = "Near Vision"
family = "ability"
value = 3.88

[[capabilities]]
name = "Telecommunications"
family = "knowledge"
value = 3.85

[[capabilities]]
name = "English Language"
family = "knowledge"
value = 3.79

[[capabilities]]
name = "Critical Thinking"
family = "essential_skill"
value = 3.75

[[capabilities]]
name = "Education and Training"
family = "knowledge"
value = 3.72

[[capabilities]]
name = "Mechanical"
family = "knowledge"
value = 3.66

[[capabilities]]
name = "Complex Problem Solving"
family = "transferable_skill"
value = 3.62

[[capabilities]]
name = "Engineering and Technology"
family = "knowledge"
value = 3.62

[[capabilities]]
name = "Problem Sensitivity"
family = "ability"
value = 3.62

[[capabilities]]
name = "Deductive Reasoning"
family = "ability"
value = 3.62

[[capabilities]]
name = "Information Ordering"
family = "ability"
value = 3.62

[[capabilities]]
name = "Speech Recognition"
family = "ability"
value = 3.62

[[capabilities]]
name = "Speech Clarity"
family = "ability"
value = 3.62

[[capabilities]]
name = "Administration and Management"
family = "knowledge"
value = 3.6

[[capabilities]]
name = "Writing"
family = "essential_skill"
value = 3.5

[[capabilities]]
name = "Administrative"
family = "knowledge"
value = 3.45

[[capabilities]]
name = "Inductive Reasoning"
family = "ability"
value = 3.38

[[capabilities]]
name = "Judgment and Decision Making"
family = "transferable_skill"
value = 3.25

[[capabilities]]
name = "Communications and Media"
family = "knowledge"
value = 3.16

[[capabilities]]
name = "Active Learning"
family = "essential_skill"
value = 3.12

[[capabilities]]
name = "Learning Strategies"
family = "essential_skill"
value = 3.12

[[capabilities]]
name = "Monitoring"
family = "essential_skill"
value = 3.12

[[capabilities]]
name = "Social Perceptiveness"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Service Orientation"
family = "transferable_skill"
value = 3.12

[[capabilities]]
name = "Fluency of Ideas"
family = "ability"
value = 3.12

[[capabilities]]
name = "Design"
family = "knowledge"
value = 3.09

[[capabilities]]
name = "Instructing"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Operations Monitoring"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Troubleshooting"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Systems Analysis"
family = "transferable_skill"
value = 3

[[capabilities]]
name = "Time Management"
family = "transferable_skill"
value = 3

[[skills]]
name = "Reading Comprehension"
type = "Common Skill"

[[skills]]
name = "Active Listening"
type = "Common Skill"

[[skills]]
name = "Telecommunications"
type = "Specialized Skill"

[[skills]]
name = "English Language"
type = "Common Skill"

[[skills]]
name = "Critical Thinking"
type = "Common Skill"

[[skills]]
name = "Speech Recognition"
type = "Specialized Skill"

[[skills]]
name = "Information Ordering"
type = "Specialized Skill"

[[skills]]
name = "Deductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Complex Problem Solving"
type = "Common Skill"

[[skills]]
name = "Writing"
type = "Common Skill"

[[skills]]
name = "ServiceNow"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Windows"
type = "Common Skill"

[[skills]]
name = "Microsoft Outlook"
type = "Common Skill"

[[skills]]
name = "Microsoft Excel"
type = "Common Skill"

[[skills]]
name = "Linux"
type = "Specialized Skill"

[[skills]]
name = "Apple IOS"
type = "Specialized Skill"

[[skills]]
name = "Inductive Reasoning"
type = "Common Skill"

[[skills]]
name = "Social Perceptiveness"
type = "Common Skill"

[[skills]]
name = "Learning Strategies"
type = "Specialized Skill"

[[skills]]
name = "Active Learning"
type = "Common Skill"

[[skills]]
name = "Unix Shell"
type = "Specialized Skill"

[[skills]]
name = "Unix"
type = "Specialized Skill"

[[skills]]
name = "Transact-SQL"
type = "Specialized Skill"

[[skills]]
name = "Time Management"
type = "Common Skill"

[[skills]]
name = "Systems Analysis"
type = "Specialized Skill"

[[skills]]
name = "Spring Framework"
type = "Specialized Skill"

[[skills]]
name = "Spring Boot"
type = "Specialized Skill"

[[skills]]
name = "Shell Script"
type = "Specialized Skill"

[[skills]]
name = "Red Hat Enterprise Linux"
type = "Specialized Skill"

[[skills]]
name = "PostgreSQL"
type = "Specialized Skill"

[[skills]]
name = "Node.js"
type = "Specialized Skill"

[[skills]]
name = "NoSQL"
type = "Specialized Skill"

[[skills]]
name = "MySQL"
type = "Specialized Skill"

[[skills]]
name = "MongoDB"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Word"
type = "Common Skill"

[[skills]]
name = "Microsoft Visual Studio"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Visio"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Teams"
type = "Specialized Skill"

[[skills]]
name = "Microsoft SharePoint"
type = "Specialized Skill"

[[skills]]
name = "Microsoft Project"
type = "Specialized Skill"

[[tools]]
example = "Apple iOS"
category = "Operating system software"
hot = true
inDemand = true

[[tools]]
example = "Apple macOS"
category = "Operating system software"
hot = true
inDemand = true

[[tools]]
example = "Linux"
category = "Operating system software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Active Directory"
category = "Internet directory services software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Azure software"
category = "Development environment software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Excel"
category = "Spreadsheet software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Office software"
category = "Office suite software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Outlook"
category = "Electronic mail software"
hot = true
inDemand = true

[[tools]]
example = "Microsoft Windows"
category = "Operating system software"
hot = true
inDemand = true

[[tools]]
example = "ServiceNow"
category = "Data base user interface and query software"
hot = true
inDemand = true

[[tools]]
example = "Structured query language SQL"
category = "Data base user interface and query software"
hot = true
inDemand = true

[[tools]]
example = "Adobe Acrobat"
category = "Document management software"
hot = true
inDemand = false

[[tools]]
example = "Adobe Creative Cloud software"
category = "Graphics or photo imaging software"
hot = true
inDemand = false

[[tools]]
example = "Adobe Illustrator"
category = "Graphics or photo imaging software"
hot = true
inDemand = false

[[tools]]
example = "Adobe InDesign"
category = "Desktop publishing software"
hot = true
inDemand = false

[[tools]]
example = "Adobe Photoshop"
category = "Graphics or photo imaging software"
hot = true
inDemand = false

[[tools]]
example = "AJAX"
category = "Web platform development software"
hot = true
inDemand = false

[[tools]]
example = "Amazon Redshift"
category = "Data base user interface and query software"
hot = true
inDemand = false

[[tools]]
example = "Amazon Web Services AWS software"
category = "Data base user interface and query software"
hot = true
inDemand = false

[[tools]]
example = "Ansible software"
category = "Expert system software"
hot = true
inDemand = false

[[tools]]
example = "Apache Cassandra"
category = "Data base management system software"
hot = true
inDemand = false

[[tools]]
example = "Apache Hadoop"
category = "Data base management system software"
hot = true
inDemand = false

[[tools]]
example = "Apache Hive"
category = "Data base management system software"
hot = true
inDemand = false

[[tools]]
example = "Apache Kafka"
category = "Development environment software"
hot = true
inDemand = false

[[tools]]
example = "Apache Maven"
category = "Development environment software"
hot = true
inDemand = false

[[tools]]
example = "Apache Subversion SVN"
category = "File versioning software"
hot = true
inDemand = false

[[tools]]
example = "Apache Tomcat"
category = "Web platform development software"
hot = true
inDemand = false

[[tools]]
example = "Atlassian Confluence"
category = "Project management software"
hot = true
inDemand = false

[[tools]]
example = "Atlassian JIRA"
category = "Content workflow software"
hot = true
inDemand = false

[[tools]]
example = "Autodesk AutoCAD"
category = "Computer aided design CAD software"
hot = true
inDemand = false

[[tools]]
example = "Autodesk Revit"
category = "Computer aided design CAD software"
hot = true
inDemand = false

[[tools]]
example = "Bash"
category = "Operating system software"
hot = true
inDemand = false

[[tools]]
example = "Bentley MicroStation"
category = "Computer aided design CAD software"
hot = true
inDemand = false

[[tools]]
example = "C"
category = "Development environment software"
hot = true
inDemand = false

[[tools]]
example = "C#"
category = "Object or component oriented development software"
hot = true
inDemand = false

[[tools]]
example = "C++"
category = "Object or component oriented development software"
hot = true
inDemand = false

[[tools]]
example = "Cascading style sheets CSS"
category = "Web platform development software"
hot = true
inDemand = false

[[tools]]
example = "Chef"
category = "Configuration management software"
hot = true
inDemand = false

[[tools]]
example = "Cisco Webex"
category = "Video conferencing software"
hot = true
inDemand = false

[[tools]]
example = "Dassault Systemes SolidWorks"
category = "Computer aided design CAD software"
hot = true
inDemand = false

[[workContext]]
name = "E-Mail"
value = 5

[[workContext]]
name = "Indoors, Environmentally Controlled"
value = 4.86

[[workContext]]
name = "Face-to-Face Discussions with Individuals and Within Teams"
value = 4.83

[[workContext]]
name = "Telephone Conversations"
value = 4.61

[[workContext]]
name = "Freedom to Make Decisions"
value = 4.57

[[workContext]]
name = "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls"
value = 4.41

[[workContext]]
name = "Determine Tasks, Priorities and Goals"
value = 4.41

[[workContext]]
name = "Contact With Others"
value = 4.38

[[workContext]]
name = "Coordinate or Lead Others in Accomplishing Work Activities"
value = 4.25

[[workContext]]
name = "Work Outcomes and Results of Other Workers"
value = 4.2

[[workContext]]
name = "Frequency of Decision Making"
value = 4.1

[[workContext]]
name = "Work With or Contribute to a Work Group or Team"
value = 4.07

[[workContext]]
name = "Spend Time Making Repetitive Motions"
value = 4.05

[[workContext]]
name = "Importance of Being Exact or Accurate"
value = 4.04

[[workContext]]
name = "Spend Time Sitting"
value = 3.93

[[workContext]]
name = "Time Pressure"
value = 3.65

[[workContext]]
name = "Importance of Repeating Same Tasks"
value = 3.5

[[workContext]]
name = "Consequence of Error"
value = 3.46

[[workContext]]
name = "Health and Safety of Other Workers"
value = 3.41

[[workContext]]
name = "Impact of Decisions on Co-workers or Company Results"
value = 3.22

[[workContext]]
name = "Dealing With Unpleasant, Angry, or Discourteous People"
value = 2.93

[[workContext]]
name = "Written Letters and Memos"
value = 2.79

[[workContext]]
name = "Level of Competition"
value = 2.75

[[workContext]]
name = "Physical Proximity"
value = 2.7

[[workContext]]
name = "Conflict Situations"
value = 2.33

[[workContext]]
name = "Spend Time Standing"
value = 2.18

[[workContext]]
name = "Spend Time Walking or Running"
value = 2.17

[[workContext]]
name = "Spend Time Bending or Twisting Your Body"
value = 2.07

[[workContext]]
name = "Degree of Automation"
value = 2.06

[[workContext]]
name = "In an Enclosed Vehicle or Operate Enclosed Equipment"
value = 2.04

[[workContext]]
name = "Public Speaking"
value = 2.03

[[workContext]]
name = "Deal With External Customers or the Public in General"
value = 2.01

[[workContext]]
name = "Spend Time Kneeling, Crouching, Stooping, or Crawling"
value = 1.78

[[workContext]]
name = "Exposed to Very Hot or Cold Temperatures"
value = 1.74

[[workContext]]
name = "Exposed to Cramped Work Space, Awkward Positions"
value = 1.7

[[workContext]]
name = "Outdoors, Exposed to All Weather Conditions"
value = 1.63

[[workContext]]
name = "Indoors, Not Environmentally Controlled"
value = 1.5

[[workContext]]
name = "Spend Time Keeping or Regaining Balance"
value = 1.48

[[workContext]]
name = "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable"
value = 1.45

[[workContext]]
name = "Exposed to Contaminants"
value = 1.45

[[personFit]]
name = "Information Technology"
family = "specific_interest_area"
value = 6.3

[[personFit]]
name = "Conventional"
family = "career_interest_type"
value = 6.02

[[personFit]]
name = "Realistic"
family = "career_interest_type"
value = 4.13

[[personFit]]
name = "Mechanics/Electronics"
family = "specific_interest_area"
value = 4.03

[[personFit]]
name = "Investigative"
family = "career_interest_type"
value = 3.77

[[personFit]]
name = "Office Work"
family = "specific_interest_area"
value = 3.62

[[personFit]]
name = "Social"
family = "career_interest_type"
value = 3.31

[[personFit]]
name = "Engineering"
family = "specific_interest_area"
value = 2.6

[[personFit]]
name = "Teaching/Education"
family = "specific_interest_area"
value = 2.54

[[personFit]]
name = "Personal Service"
family = "specific_interest_area"
value = 2.41

[[personFit]]
name = "Dependability"
family = "work_style"
value = 2.41

[[personFit]]
name = "Enterprising"
family = "career_interest_type"
value = 2.36

[[personFit]]
name = "Attention to Detail"
family = "work_style"
value = 2.34

[[personFit]]
name = "Management/Administration"
family = "specific_interest_area"
value = 2.19

[[personFit]]
name = "Cooperation"
family = "work_style"
value = 1.99

[[personFit]]
name = "Professional Advising"
family = "specific_interest_area"
value = 1.91

[[relatedRoles]]
socCode = "15-1231.00"
slug = "role-15-1231-00"
title = "Computer Network Support Specialists"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "15-1244.00"
slug = "role-15-1244-00"
title = "Network and Computer Systems Administrators"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "15-1299.08"
slug = "role-15-1299-08"
title = "Computer Systems Engineers/Architects"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "15-1211.00"
slug = "role-15-1211-00"
title = "Computer Systems Analysts"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "15-1252.00"
slug = "role-15-1252-00"
title = "Software Developers"
tier = "Primary-Short"

[[relatedRoles]]
socCode = "15-1242.00"
slug = "role-15-1242-00"
title = "Database Administrators"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "49-2011.00"
slug = "role-49-2011-00"
title = "Computer, Automated Teller, and Office Machine Repairers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "15-1212.00"
slug = "role-15-1212-00"
title = "Information Security Analysts"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "15-1299.05"
slug = "role-15-1299-05"
title = "Information Security Engineers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "15-1253.00"
slug = "role-15-1253-00"
title = "Software Quality Assurance Analysts and Testers"
tier = "Primary-Long"

[[relatedRoles]]
socCode = "15-1241.00"
slug = "role-15-1241-00"
title = "Computer Network Architects"
tier = "Supplemental"

[[relatedRoles]]
socCode = "17-3023.00"
slug = "role-17-3023-00"
title = "Electrical and Electronic Engineering Technologists and Technicians"
tier = "Supplemental"

[[careerClusters]]
cluster = "Digital Technology"
slug = "digital-technology"

[[careerClusters]]
cluster = "Healthcare & Human Services"
slug = "healthcare-human-services"

[[studyPrograms]]
title = "Agriculture, Agriculture Operations, and Related Sciences"
slug = "agriculture-agriculture-operations-and-related-sciences"

[[studyPrograms]]
title = "Computer and Information Sciences and Support Services"
slug = "computer-and-information-sciences-and-support-services"

[[studyPrograms]]
title = "Health Professions and Related Programs"
slug = "health-professions-and-related-programs"
