# Insurance Appraisers, Auto Damage

> Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 13-1032.00
- **Summary:** Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

## Aliases

- Appraiser
- Automobile Appraiser (Auto Appraiser)
- Automobile Damage Appraiser (Auto Damage Appraiser)
- Material Damage Appraiser
- Damage Appraiser
- Field Appraiser
- Field Inspector
- Insurance Appraiser
- Outside Physical Damage Appraiser
- Physical Damage Appraiser
- Appraisal Specialist
- Auto Body Appraiser

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Evaluate practicality of repair as opposed to payment of market value of vehicle before accident. | Core | 4.A.2.b.1.a |
| Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs. | Core | 4.A.2.a.3.c |
| Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage. | Core | 4.A.1.b.2.d |
| Prepare insurance forms to indicate repair cost estimates and recommendations. | Core | 4.A.3.b.6.m |
| Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair. | Core | 4.A.2.b.1.a |
| Determine salvage value on total-loss vehicle. | Core | 4.A.2.b.1.a |
| Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost. | Core | 4.A.4.b.1.a |

## Emerging Tasks

| Text |
| --- |
| Contact vendors to locate replacement parts for vehicles. |
| Discuss insurance claims with customers or damage claimants. |
| Review repair cost estimates and negotiate with automobile repair shops to secure agreement on cost of repairs. |

## Activities

| Name | Iwa |
| --- | --- |
| Estimate costs of goods or services. | 4.A.2.b.1.a |
| Examine financial records. | 4.A.2.a.3.c |
| Inspect motor vehicles. | 4.A.1.b.2.d |
| Inspect mechanical components of vehicles to identify problems. | 4.A.1.b.2.d |
| Inspect structural components of vehicles to identify problems. | 4.A.1.b.2.d |
| Determine the value of goods or services. | 4.A.2.b.1.a |
| Prepare contracts or other transaction documents. | 4.A.3.b.6.m |
| Communicate with management or other staff to resolve problems. | 4.A.4.b.1.a |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Customer and Personal Service | knowledge | 4.23 |
| Oral Comprehension | ability | 4 |
| Oral Expression | ability | 4 |
| English Language | knowledge | 3.81 |
| Writing | essential_skill | 3.75 |
| Speaking | essential_skill | 3.75 |
| Written Comprehension | ability | 3.75 |
| Problem Sensitivity | ability | 3.75 |
| Written Expression | ability | 3.62 |
| Reading Comprehension | essential_skill | 3.5 |
| Active Listening | essential_skill | 3.5 |
| Speech Recognition | ability | 3.5 |
| Speech Clarity | ability | 3.5 |
| Critical Thinking | essential_skill | 3.38 |
| Computers and Electronics | knowledge | 3.36 |
| Time Management | transferable_skill | 3.25 |
| Deductive Reasoning | ability | 3.25 |
| Inductive Reasoning | ability | 3.25 |
| Near Vision | ability | 3.25 |
| Mechanical | knowledge | 3.23 |
| Administrative | knowledge | 3.15 |
| Judgment and Decision Making | transferable_skill | 3.12 |
| Information Ordering | ability | 3.12 |
| Category Flexibility | ability | 3.12 |
| Selective Attention | ability | 3.12 |
| Social Perceptiveness | transferable_skill | 3 |
| Service Orientation | transferable_skill | 3 |
| Education and Training | knowledge | 2.95 |
| Active Learning | essential_skill | 2.88 |
| Coordination | transferable_skill | 2.88 |
| Persuasion | transferable_skill | 2.88 |
| Negotiation | transferable_skill | 2.88 |
| Complex Problem Solving | transferable_skill | 2.88 |
| Flexibility of Closure | ability | 2.88 |
| Law and Government | knowledge | 2.76 |
| Number Facility | ability | 2.75 |
| Mathematics | knowledge | 2.74 |
| Mathematics | essential_skill | 2.62 |
| Mathematical Reasoning | ability | 2.62 |
| Monitoring | essential_skill | 2.5 |

## Skills

| Name | Type |
| --- | --- |
| English Language | Common Skill |
| Writing | Common Skill |
| Speech Recognition | Specialized Skill |
| Reading Comprehension | Common Skill |
| Active Listening | Common Skill |
| Critical Thinking | Common Skill |
| Time Management | Common Skill |
| Inductive Reasoning | Common Skill |
| Deductive Reasoning | Common Skill |
| Information Ordering | Specialized Skill |
| Social Perceptiveness | Common Skill |
| Microsoft Word | Common Skill |
| Microsoft Windows | Common Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Adobe Acrobat | Specialized Skill |
| Negotiation | Common Skill |
| Complex Problem Solving | Common Skill |
| Active Learning | Common Skill |
| Mathematics | Common Skill |
| Visualization | Specialized Skill |
| Systems Analysis | Specialized Skill |
| Depth Perception | Common Skill |
| Instructing | Specialized Skill |
| Telecommunications | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Finger Dexterity | Common Skill |
| Email Software | Specialized Skill |
| Foreign Language | Common Skill |
| Physics | Specialized Skill |
| Psychology | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Geography | Specialized Skill |
| Chemistry | Specialized Skill |
| Project Management Software | Specialized Skill |
| Presentation Software | Specialized Skill |
| Installation | Specialized Skill |
| Biology | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Office software | Office suite software | yes | yes |
| Adobe Acrobat | Document management software | yes | no |
| Microsoft Excel | Spreadsheet software | yes | no |
| Microsoft Outlook | Electronic mail software | yes | no |
| Microsoft PowerPoint | Presentation software | yes | no |
| Microsoft Windows | Operating system software | yes | no |
| Microsoft Word | Word processing software | yes | no |
| Disassembler software | Compiler and decompiler software | no | yes |
| A-T Solutions Easy Street Draw | Graphics or photo imaging software | no | no |
| App Software Associations AppTrak.net | Project management software | no | no |
| Cost estimating software | Project management software | no | no |
| Email software | Electronic mail software | no | no |
| Information Services Inc. CCC Pathways Appraisal Solution | Data base user interface and query software | no | no |
| Meridian Technologies SurePoint | Data base user interface and query software | no | no |
| Mitchell International Mitchell WorkCenter | Project management software | no | no |
| NCH Software Express Invoice | Billing and invoicing software | no | no |
| Solera Audatex Estimating | Project management software | no | no |
| Swan River Software Estimiser Pro | Project management software | no | no |
| Vertafore ImageRight | Data base user interface and query software | no | no |
| Web browser software | Internet browser software | no | no |
| Web-Est estimating software | Project management software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| Telephone Conversations | 5 |
| E-Mail | 5 |
| Contact With Others | 4.96 |
| Deal With External Customers or the Public in General | 4.92 |
| Frequency of Decision Making | 4.8 |
| Time Pressure | 4.55 |
| Impact of Decisions on Co-workers or Company Results | 4.48 |
| Freedom to Make Decisions | 4.45 |
| Determine Tasks, Priorities and Goals | 4.43 |
| Importance of Being Exact or Accurate | 4.41 |
| In an Enclosed Vehicle or Operate Enclosed Equipment | 4.39 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.29 |
| Outdoors, Exposed to All Weather Conditions | 4.13 |
| Spend Time Sitting | 3.93 |
| Written Letters and Memos | 3.91 |
| Conflict Situations | 3.87 |
| Indoors, Environmentally Controlled | 3.8 |
| Importance of Repeating Same Tasks | 3.79 |
| Work With or Contribute to a Work Group or Team | 3.77 |
| Dealing With Unpleasant, Angry, or Discourteous People | 3.6 |
| Spend Time Making Repetitive Motions | 3.54 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 3.47 |
| Level of Competition | 3.31 |
| Exposed to Contaminants | 3.3 |
| Degree of Automation | 3.25 |
| Exposed to Very Hot or Cold Temperatures | 3.18 |
| Indoors, Not Environmentally Controlled | 3 |
| Coordinate or Lead Others in Accomplishing Work Activities | 2.97 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.86 |
| Consequence of Error | 2.65 |
| Physical Proximity | 2.63 |
| Exposed to Cramped Work Space, Awkward Positions | 2.62 |
| Outdoors, Under Cover | 2.57 |
| Exposed to Extremely Bright or Inadequate Lighting Conditions | 2.53 |
| Spend Time Bending or Twisting Your Body | 2.46 |
| Work Outcomes and Results of Other Workers | 2.43 |
| Exposed to Hazardous Equipment | 2.37 |
| Exposed to Minor Burns, Cuts, Bites, or Stings | 2.29 |
| Spend Time Kneeling, Crouching, Stooping, or Crawling | 2.27 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 2.27 |

## Preparation

- **Job Zone:** 3
- **Job Zone Name:** Job Zone Three: Medium Preparation Needed
- **Education:** Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
- **Experience:** Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
- **Svp Range:** (6.0 to < 7.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Some College Courses | 30.6 |
| Post-Secondary Certificate | 28.84 |
| High School Diploma | 23.88 |
| Associate's Degree (or other 2-year degree) | 15.21 |
| Bachelor's Degree | 1.47 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Conventional | career_interest_type | 5.44 |
| Realistic | career_interest_type | 5.17 |
| Dependability | work_style | 4 |
| Enterprising | career_interest_type | 3.54 |
| Mechanics/Electronics | specific_interest_area | 3.5 |
| Investigative | career_interest_type | 3.04 |
| Attention to Detail | work_style | 3 |
| Finance | specific_interest_area | 2.77 |
| Office Work | specific_interest_area | 2.74 |
| Accounting | specific_interest_area | 2.56 |
| Transportation/Machine Operation | specific_interest_area | 2.21 |
| Integrity | work_style | 2.13 |
| Cautiousness | work_style | 2.03 |
| Management/Administration | specific_interest_area | 1.93 |
| Law | specific_interest_area | 1.88 |
| Mathematics/Statistics | specific_interest_area | 1.76 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 53-6051.07 | role-53-6051-07 | Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation | Primary-Short |
| 49-3021.00 | role-49-3021-00 | Automotive Body and Related Repairers | Primary-Short |
| 49-3023.00 | role-49-3023-00 | Automotive Service Technicians and Mechanics | Primary-Short |
| 13-2022.00 | role-13-2022-00 | Appraisers of Personal and Business Property | Primary-Short |
| 17-3027.01 | role-17-3027-01 | Automotive Engineering Technicians | Primary-Short |
| 13-1051.00 | role-13-1051-00 | Cost Estimators | Primary-Long |
| 13-2023.00 | role-13-2023-00 | Appraisers and Assessors of Real Estate | Primary-Long |
| 43-9041.00 | role-43-9041-00 | Insurance Claims and Policy Processing Clerks | Primary-Long |
| 13-1031.00 | role-13-1031-00 | Claims Adjusters, Examiners, and Investigators | Primary-Long |
| 43-4041.00 | role-43-4041-00 | Credit Authorizers, Checkers, and Clerks | Primary-Long |
| 49-3052.00 | role-49-3052-00 | Motorcycle Mechanics | Supplemental |
| 49-3022.00 | role-49-3022-00 | Automotive Glass Installers and Repairers | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Financial Services | financial-services |

## Education Level

- **Category:** Postsecondary nondegree award

## Study Programs

| Title | Slug |
| --- | --- |
| Business, Management, Marketing, and Related Support Services | business-management-marketing-and-related-support-services |
| Mechanic and Repair Technologies/Technicians | mechanic-and-repair-technologies-technicians |

## Market

- **Median Wage:** 76650
- **Mean Wage:** 77050
- **Pct10Wage:** 56690
- **Pct25Wage:** 64280
- **Pct75Wage:** 86430
- **Pct90Wage:** 101800
- **Employment:** 7790
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 52 | 52 | Finance and Insurance | Sector | 7290 | 77010 | 23.17 |
| 524210 | 524210 | Insurance Agencies and Brokerages | National industry | 1500 | 79680 | 29.98 |
| 44-45 | 44-45 | Retail Trade | Sector | 180 | 47470 | 0.23 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 30 | 81610 |  |
| 53 | 53 | Real Estate and Rental and Leasing | Sector |  | 59540 |  |
| 81 | 81 | Other Services (except Public Administration) | Sector |  | 71860 |  |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 524210 | 524210 | Insurance Agencies and Brokerages | National industry | 1500 | 29.98 |
| 52 | 52 | Finance and Insurance | Sector | 7290 | 23.17 |
| 44-45 | 44-45 | Retail Trade | Sector | 180 | 0.23 |
- **Count:** 6

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.98 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | 0.6634955 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | 0.6973804 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | 0.5820833 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 81
- **Percentile:** 85
- **Band:** High
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 63 | felten_aioe |
| 95 | openai_gpts_are_gpts |
| 84 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | 0.6634955 | 63 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 1 | 95 | High | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.27175246858277213 | 84 | High | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.98
- **Percentile:** 97
- **Band:** High
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0
- **Beta:** 0.5
- **Gamma:** 1

### Usage Tasks

| Task | Usage Percent | Importance |
| --- | --- | --- |
| Prepare insurance forms to indicate repair cost estimates and recommendations. | 0.007497668533209536 | 4.67 |
- **Usage Release:** 2026-01-15-v4-plus-2025-03-27-v2

### Bls

- **Growth Percent:** -8.2
- **Growth Percentile:** 7
- **Direction:** Declining
- **Annual Openings Thousands:** 0.5
- **Annual Openings Percentile:** 7
- **Employment2024Thousands:** 9.2
- **Employment2034Thousands:** 8.4

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Counts

- **Tasks:** 7
- **Skills:** 40
- **Capabilities:** 120
- **Tools:** 21
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** f9a49b8cc996b69b