{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-11-9111-00",
  "socCode": "11-9111.00",
  "title": "Medical and Health Services Managers",
  "summary": "Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.",
  "aliases": [
    "Clinical Director",
    "Health Information Management Director (HIM Director)",
    "Health Information Manager (HIM Manager)",
    "Nursing Director",
    "Cancer Center Director",
    "Healthcare System Director",
    "Medical Records Director",
    "Medical Records Manager",
    "Mental Health Program Manager",
    "Nurse Manager",
    "Assisted Living Administrator",
    "Assisted Living Manager"
  ],
  "tasks": [
    {
      "text": "Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.",
      "type": "Core",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "text": "Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.",
      "type": "Core",
      "iwa": "4.A.2.b.2.b"
    },
    {
      "text": "Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.",
      "type": "Core",
      "iwa": "4.A.2.b.1.i"
    },
    {
      "text": "Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.",
      "type": "Core",
      "iwa": "4.A.4.b.4.h"
    },
    {
      "text": "Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.",
      "type": "Core",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "text": "Establish work schedules and assignments for staff, according to workload, space, and equipment availability.",
      "type": "Core",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "text": "Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.",
      "type": "Core",
      "iwa": "4.A.1.a.2.f"
    },
    {
      "text": "Direct or conduct recruitment, hiring, and training of personnel.",
      "type": "Core",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "text": "Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.",
      "type": "Core",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "text": "Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.",
      "type": "Core",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "text": "Establish objectives and evaluative or operational criteria for units managed.",
      "type": "Core",
      "iwa": "4.A.2.b.2.v"
    },
    {
      "text": "Develop and implement organizational policies and procedures for the facility or medical unit.",
      "type": "Core",
      "iwa": "4.A.2.b.1.i"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Evaluate employee performance.",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "name": "Supervise employees.",
      "iwa": "4.A.4.b.4.a"
    },
    {
      "name": "Develop organizational goals or objectives.",
      "iwa": "4.A.2.b.2.v"
    },
    {
      "name": "Develop procedures to evaluate organizational activities.",
      "iwa": "4.A.3.b.2.f"
    },
    {
      "name": "Conduct employee training programs.",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "name": "Hire personnel.",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "name": "Recruit personnel.",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "name": "Develop computer or information systems.",
      "iwa": "4.A.2.b.2.b"
    },
    {
      "name": "Maintain operational records.",
      "iwa": "4.A.3.b.6.h"
    },
    {
      "name": "Implement organizational process or policy changes.",
      "iwa": "4.A.2.b.1.i"
    },
    {
      "name": "Develop organizational policies or programs.",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "name": "Develop operating strategies, plans, or procedures.",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "name": "Direct financial operations.",
      "iwa": "4.A.4.b.4.h"
    },
    {
      "name": "Prepare operational budgets.",
      "iwa": "4.A.4.b.4.h"
    },
    {
      "name": "Prepare staff schedules or work assignments.",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "name": "Liaise between departments or other groups to improve function or communication.",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "name": "Monitor performance of organizational members or partners.",
      "iwa": "4.A.1.a.2.f"
    },
    {
      "name": "Monitor resources.",
      "iwa": "4.A.4.c.3.g"
    },
    {
      "name": "Maintain knowledge of current developments in area of expertise.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Manage operations, research, or logistics projects.",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "name": "Prepare operational progress or status reports.",
      "iwa": "4.A.3.b.6.o"
    },
    {
      "name": "Manage human resources activities.",
      "iwa": "4.A.4.b.4.f"
    },
    {
      "name": "Coordinate operational activities with external stakeholders.",
      "iwa": "4.A.4.b.1.c"
    },
    {
      "name": "Inspect condition or functioning of facilities or equipment.",
      "iwa": "4.A.1.b.2.e"
    },
    {
      "name": "Advise others on legal or regulatory compliance matters.",
      "iwa": "4.A.4.b.6.h"
    },
    {
      "name": "Monitor facilities or operational systems.",
      "iwa": "4.A.1.a.2.b"
    },
    {
      "name": "Analyze risks to minimize losses or damages.",
      "iwa": "4.A.2.a.4.c"
    }
  ],
  "capabilities": [
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 4.68
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 4.37
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 4.25
    },
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.22
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 4.12
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 4.12
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 4.12
    },
    {
      "name": "Personnel and Human Resources",
      "family": "knowledge",
      "value": 4.11
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Management of Personnel Resources",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Education and Training",
      "family": "knowledge",
      "value": 3.93
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3.88
    },
    {
      "name": "Persuasion",
      "family": "transferable_skill",
      "value": 3.88
    },
    {
      "name": "Negotiation",
      "family": "transferable_skill",
      "value": 3.88
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 3.88
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 3.79
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Systems Evaluation",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 3.68
    },
    {
      "name": "Operations Analysis",
      "family": "transferable_skill",
      "value": 3.62
    },
    {
      "name": "Systems Analysis",
      "family": "transferable_skill",
      "value": 3.62
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Medicine and Dentistry",
      "family": "knowledge",
      "value": 3.41
    }
  ],
  "skills": [
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Visio",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Teams",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft SharePoint",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Project",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Access",
      "type": "Specialized Skill"
    },
    {
      "name": "Google Sheets",
      "type": "Common Skill"
    },
    {
      "name": "Google Docs",
      "type": "Specialized Skill"
    },
    {
      "name": "Facebook",
      "type": "Specialized Skill"
    },
    {
      "name": "Cisco WebEx",
      "type": "Specialized Skill"
    },
    {
      "name": "Autodesk Revit",
      "type": "Specialized Skill"
    },
    {
      "name": "Apache Maven",
      "type": "Specialized Skill"
    },
    {
      "name": "Apache Hadoop",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe Acrobat",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Adobe Acrobat",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Apache Hadoop",
      "category": "Data base management system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Apache Maven",
      "category": "Development environment software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Autodesk Revit",
      "category": "Computer aided design CAD software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Cisco Webex",
      "category": "Video conferencing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "eClinicalWorks EHR software",
      "category": "Medical software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Epic Systems",
      "category": "Medical software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Facebook",
      "category": "Web page creation and editing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Google Docs",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Google Sheets",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Henry Schein Dentrix",
      "category": "Medical software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "IBM SPSS Statistics",
      "category": "Analytical or scientific software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Intuit QuickBooks",
      "category": "Accounting software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Marketo Marketing Automation",
      "category": "Sales and marketing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "MEDITECH software",
      "category": "Medical software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Access",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Project",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SharePoint",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SQL Server",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SQL Server Integration Services SSIS",
      "category": "Enterprise application integration software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SQL Server Reporting Services SSRS",
      "category": "Data base reporting software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Teams",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Visio",
      "category": "Process mapping and design software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Visual Basic",
      "category": "Development environment software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle PeopleSoft",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle Primavera Enterprise Project Portfolio Management",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "R",
      "category": "Object or component oriented development software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Salesforce software",
      "category": "Customer relationship management CRM software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "SAS",
      "category": "Analytical or scientific software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Structured query language SQL",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Tableau",
      "category": "Business intelligence and data analysis software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Teradata Database",
      "category": "Data base management system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Trimble SketchUp Pro",
      "category": "Graphics or photo imaging software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Yardi software",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "E-Mail",
      "value": 5
    },
    {
      "name": "Telephone Conversations",
      "value": 4.93
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.93
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.86
    },
    {
      "name": "Contact With Others",
      "value": 4.82
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.61
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.36
    },
    {
      "name": "Spend Time Sitting",
      "value": 4.25
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 4.11
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.11
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.07
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 3.96
    },
    {
      "name": "Time Pressure",
      "value": 3.93
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 3.89
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 3.79
    },
    {
      "name": "Frequency of Decision Making",
      "value": 3.74
    },
    {
      "name": "Written Letters and Memos",
      "value": 3.71
    },
    {
      "name": "Conflict Situations",
      "value": 3.71
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 3.54
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 3.52
    },
    {
      "name": "Level of Competition",
      "value": 3.43
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.39
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 3.37
    },
    {
      "name": "Physical Proximity",
      "value": 3
    },
    {
      "name": "Public Speaking",
      "value": 2.96
    },
    {
      "name": "Degree of Automation",
      "value": 2.86
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.54
    },
    {
      "name": "Exposed to Disease or Infections",
      "value": 2.54
    },
    {
      "name": "Consequence of Error",
      "value": 2.41
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.36
    },
    {
      "name": "Spend Time Standing",
      "value": 2.25
    },
    {
      "name": "Dealing with Violent or Physically Aggressive People",
      "value": 2.11
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 1.96
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 1.89
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 1.56
    },
    {
      "name": "Exposed to Contaminants",
      "value": 1.54
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.44
    },
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