{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-11-9072-00",
  "socCode": "11-9072.00",
  "title": "Entertainment and Recreation Managers, Except Gambling",
  "summary": "Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.",
  "aliases": [
    "Events Manager",
    "Golf Course Manager",
    "Recreation Director",
    "Recreation Superintendent",
    "Camp Director",
    "Camp and Recreation Manager",
    "Events and Competitions Director",
    "Experiences Manager",
    "Park Manager",
    "Social Activities Director",
    "Activities Manager",
    "Amusement Park Manager"
  ],
  "tasks": [
    {
      "text": "Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.",
      "type": "Core",
      "iwa": "4.A.2.b.6.a"
    },
    {
      "text": "Plan programs of events or schedules of activities.",
      "type": "Core",
      "iwa": "4.A.2.b.6.a"
    },
    {
      "text": "Talk to coworkers using electronic devices, such as computers and radios.",
      "type": "Core",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "text": "Write budgets to plan recreational activities or programs.",
      "type": "Core",
      "iwa": "4.A.3.b.6.a"
    },
    {
      "text": "Calculate and record department expenses and revenue.",
      "type": "Core",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "text": "Interview and hire associates to fill staff vacancies.",
      "type": "Core",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "text": "Talk to customers to convey information about events or activities.",
      "type": "Core",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "text": "Explain rules and regulations of facilities and entertainment attractions to customers.",
      "type": "Core",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "text": "Administer first aid in emergency situations.",
      "type": "Core",
      "iwa": "4.A.4.a.5.c"
    },
    {
      "text": "Assign tasks and work hours to staff.",
      "type": "Core",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "text": "Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.",
      "type": "Supplemental",
      "iwa": "4.A.1.b.2.e"
    },
    {
      "text": "Resolve customer complaints regarding worker performance or services rendered.",
      "type": "Core",
      "iwa": "4.A.4.a.8.c"
    }
  ],
  "emergingTasks": [],
  "activities": [
    {
      "name": "Apply bandages, dressings, or splints.",
      "iwa": "4.A.4.a.5.c"
    },
    {
      "name": "Assign duties or work schedules to employees.",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "name": "Reconcile records of sales or other financial transactions.",
      "iwa": "4.A.2.a.2.d"
    },
    {
      "name": "Clean equipment or supplies.",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "name": "Clean facilities or sites.",
      "iwa": "4.A.3.a.1.c"
    },
    {
      "name": "Explain regulations, policies, or procedures.",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "name": "Provide attraction or event information to patrons.",
      "iwa": "4.A.4.a.3.c"
    },
    {
      "name": "Inspect condition or functioning of facilities or equipment.",
      "iwa": "4.A.1.b.2.e"
    },
    {
      "name": "Conduct eligibility or selection interviews.",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "name": "Hire personnel.",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "name": "Operate vehicles or material-moving equipment.",
      "iwa": "4.A.3.a.4.a"
    },
    {
      "name": "Explain use of products or services.",
      "iwa": "4.A.4.a.1.a"
    },
    {
      "name": "Plan conferences, programs, or special events.",
      "iwa": "4.A.2.b.6.a"
    },
    {
      "name": "Plan community programs or activities for the general public.",
      "iwa": "4.A.2.b.6.a"
    },
    {
      "name": "Lead classes or community events.",
      "iwa": "4.A.4.b.3.b"
    },
    {
      "name": "Resolve customer complaints or problems.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Maintain supply or equipment inventories.",
      "iwa": "4.A.4.c.3.a"
    },
    {
      "name": "Exchange information with colleagues.",
      "iwa": "4.A.4.a.2.c"
    },
    {
      "name": "Train service staff.",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "name": "Develop organizational policies or programs.",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "name": "Confer with personnel to coordinate business operations.",
      "iwa": "4.A.4.a.2.e"
    },
    {
      "name": "Prepare financial documents, reports, or budgets.",
      "iwa": "4.A.3.b.6.a"
    }
  ],
  "capabilities": [
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.55
    },
    {
      "name": "Education and Training",
      "family": "knowledge",
      "value": 4.3
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 4.12
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 3.87
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 3.67
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3.62
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 3.62
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 3.56
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3.5
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Fluency of Ideas",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Public Safety and Security",
      "family": "knowledge",
      "value": 3.45
    },
    {
      "name": "Personnel and Human Resources",
      "family": "knowledge",
      "value": 3.43
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3.38
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 3.35
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 3.25
    },
    {
      "name": "Originality",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Category Flexibility",
      "family": "ability",
      "value": 3.25
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 3.22
    },
    {
      "name": "Sociology and Anthropology",
      "family": "knowledge",
      "value": 3.18
    },
    {
      "name": "Psychology",
      "family": "knowledge",
      "value": 3.14
    },
    {
      "name": "Learning Strategies",
      "family": "essential_skill",
      "value": 3.12
    }
  ],
  "skills": [
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Windows",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Visio",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Teams",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft SharePoint",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Project",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Access",
      "type": "Specialized Skill"
    },
    {
      "name": "Linux",
      "type": "Specialized Skill"
    },
    {
      "name": "Google Docs",
      "type": "Specialized Skill"
    },
    {
      "name": "Facebook",
      "type": "Specialized Skill"
    },
    {
      "name": "Cisco WebEx",
      "type": "Specialized Skill"
    },
    {
      "name": "Atlassian Confluence",
      "type": "Specialized Skill"
    },
    {
      "name": "Adobe Acrobat",
      "type": "Specialized Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Adobe Acrobat",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Apple macOS",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Atlassian Confluence",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Cisco Webex",
      "category": "Video conferencing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Facebook",
      "category": "Web page creation and editing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Google Docs",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "HubSpot software",
      "category": "Sales and marketing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "IBM SPSS Statistics",
      "category": "Analytical or scientific software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Intuit QuickBooks",
      "category": "Accounting software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Linux",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Marketo Marketing Automation",
      "category": "Sales and marketing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Access",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Project",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft SharePoint",
      "category": "Document management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Teams",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Visio",
      "category": "Process mapping and design software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Visual Basic",
      "category": "Development environment software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Visual Basic for Applications VBA",
      "category": "Development environment software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Windows",
      "category": "Operating system software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle Database",
      "category": "Data base user interface and query software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle PeopleSoft",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Oracle Primavera Enterprise Project Portfolio Management",
      "category": "Project management software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Salesforce software",
      "category": "Customer relationship management CRM software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "SAP software",
      "category": "Enterprise resource planning ERP software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "SAS",
      "category": "Analytical or scientific software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Slack",
      "category": "Cloud-based data access and sharing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "ADP Workforce Now",
      "category": "Human resources software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Airtable",
      "category": "Data base user interface and query software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Apple Keynote",
      "category": "Presentation software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Blackboard software",
      "category": "Computer based training software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Blink",
      "category": "Instant messaging software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Dropbox",
      "category": "Cloud-based data access and sharing software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Eko",
      "category": "Desktop communications software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Evernote",
      "category": "Word processing software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Flipgrid",
      "category": "Video creation and editing software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "E-Mail",
      "value": 5
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.81
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.78
    },
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.63
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.6
    },
    {
      "name": "Contact With Others",
      "value": 4.57
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.39
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 4.37
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 4.16
    },
    {
      "name": "Telephone Conversations",
      "value": 4.1
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 4.02
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 3.95
    },
    {
      "name": "Frequency of Decision Making",
      "value": 3.83
    },
    {
      "name": "Public Speaking",
      "value": 3.81
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 3.8
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 3.46
    },
    {
      "name": "Time Pressure",
      "value": 3.44
    },
    {
      "name": "Spend Time Sitting",
      "value": 3.43
    },
    {
      "name": "Consequence of Error",
      "value": 3.21
    },
    {
      "name": "Exposed to Hazardous Conditions",
      "value": 3.08
    },
    {
      "name": "Indoors, Not Environmentally Controlled",
      "value": 3.07
    },
    {
      "name": "Outdoors, Exposed to All Weather Conditions",
      "value": 3.07
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 3.01
    },
    {
      "name": "Conflict Situations",
      "value": 2.96
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 2.94
    },
    {
      "name": "Physical Proximity",
      "value": 2.92
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 2.82
    },
    {
      "name": "Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets",
      "value": 2.82
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.74
    },
    {
      "name": "Level of Competition",
      "value": 2.67
    },
    {
      "name": "Written Letters and Memos",
      "value": 2.64
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 2.6
    },
    {
      "name": "Outdoors, Under Cover",
      "value": 2.59
    },
    {
      "name": "Spend Time Standing",
      "value": 2.59
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.59
    },
    {
      "name": "Exposed to Very Hot or Cold Temperatures",
      "value": 2.49
    },
    {
      "name": "Exposed to Contaminants",
      "value": 2.06
    },
    {
      "name": "Exposed to Minor Burns, Cuts, Bites, or Stings",
      "value": 2.05
    },
    {
      "name": "Exposed to Disease or Infections",
      "value": 1.94
    },
    {
      "name": "Exposed to Hazardous Equipment",
      "value": 1.92
    }
  ],
  "preparation": {
    "jobZone": "4",
    "jobZoneName": "Job Zone Four: Considerable Preparation Needed",
    "education": "Most of these occupations require a four-year bachelor's degree, but some do not.",
    "experience": "A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.",
    "svpRange": "(7.0 to < 8.0)",
    "educationDistribution": [
      {
        "label": "Bachelor's Degree",
        "percentage": 52.12
      },
      {
        "label": "Some College Courses",
        "percentage": 23.06
      },
      {
        "label": "Associate's Degree (or other 2-year degree)",
        "percentage": 16.79
      },
      {
        "label": "Master's Degree",
        "percentage": 7.35
      },
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        "source": "bls_employment_projections",
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        "source": "microsoft_working_with_ai",
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  "source": {
    "dataset": "gold.onet_role_starter_surface",
    "version": "30.3",
    "generatedAt": "2026-06-02T21:00:32.945303+00:00",
    "contentHash": "0bda39fa9ccc35a0"
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}