{
  "entityType": "role",
  "schemaVersion": "role.v1",
  "slug": "role-11-9071-00",
  "socCode": "11-9071.00",
  "title": "Gambling Managers",
  "summary": "Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.",
  "aliases": [
    "Casino Manager",
    "Casino Shift Manager",
    "Slot Manager",
    "Table Games Manager",
    "Casino Operations Manager",
    "Gaming Manager",
    "Pit Manager",
    "Shift Manager",
    "Slot Operations Manager",
    "Table Games Shift Manager",
    "Baccarat Manager",
    "Bingo Manager"
  ],
  "tasks": [
    {
      "text": "Resolve customer complaints regarding problems, such as payout errors.",
      "type": "Core",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "text": "Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.",
      "type": "Core",
      "iwa": "4.A.3.a.1.k"
    },
    {
      "text": "Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.",
      "type": "Supplemental",
      "iwa": "4.A.1.a.2.f"
    },
    {
      "text": "Track supplies of money to tables and perform any required paperwork.",
      "type": "Core",
      "iwa": "4.A.1.a.2.c"
    },
    {
      "text": "Set and maintain a bank and table limit for each game.",
      "type": "Supplemental",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "text": "Explain and interpret house rules, such as game rules or betting limits.",
      "type": "Core",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "text": "Prepare work schedules and station arrangements and keep attendance records.",
      "type": "Core",
      "iwa": "4.A.3.b.6.h"
    },
    {
      "text": "Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.",
      "type": "Core",
      "iwa": "4.A.4.c.3.g"
    },
    {
      "text": "Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.",
      "type": "Supplemental",
      "iwa": "4.A.2.a.2.c"
    },
    {
      "text": "Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.",
      "type": "Core",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "text": "Train new workers or evaluate their performance.",
      "type": "Core",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "text": "Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.",
      "type": "Supplemental",
      "iwa": "4.A.2.a.3.c"
    }
  ],
  "emergingTasks": [
    {
      "text": "Monitor the performance of the gaming floor, relocating games and installing new games as necessary."
    }
  ],
  "activities": [
    {
      "name": "Promote products, services, or programs.",
      "iwa": "4.A.4.a.6.c"
    },
    {
      "name": "Resolve customer complaints or problems.",
      "iwa": "4.A.4.a.8.c"
    },
    {
      "name": "Enforce rules or regulations.",
      "iwa": "4.A.3.a.1.k"
    },
    {
      "name": "Coordinate enforcement of laws or regulations.",
      "iwa": "4.A.4.b.4.k"
    },
    {
      "name": "Maintain knowledge of current developments in area of expertise.",
      "iwa": "4.A.2.b.3.a"
    },
    {
      "name": "Evaluate employee performance.",
      "iwa": "4.A.2.a.1.d"
    },
    {
      "name": "Conduct employee training programs.",
      "iwa": "4.A.4.b.3.d"
    },
    {
      "name": "Monitor activities of individuals to ensure safety or compliance with rules.",
      "iwa": "4.A.1.a.2.f"
    },
    {
      "name": "Communicate organizational policies and procedures.",
      "iwa": "4.A.4.a.1.b"
    },
    {
      "name": "Monitor resources.",
      "iwa": "4.A.4.c.3.g"
    },
    {
      "name": "Interview employees, customers, or others to collect information.",
      "iwa": "4.A.1.a.1.w"
    },
    {
      "name": "Hire personnel.",
      "iwa": "4.A.4.c.2.a"
    },
    {
      "name": "Maintain personnel records.",
      "iwa": "4.A.3.b.6.h"
    },
    {
      "name": "Prepare staff schedules or work assignments.",
      "iwa": "4.A.4.b.1.f"
    },
    {
      "name": "Manage guest services.",
      "iwa": "4.A.4.b.4.j"
    },
    {
      "name": "Develop organizational policies or programs.",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "name": "Monitor flow of cash or other resources.",
      "iwa": "4.A.1.a.2.c"
    },
    {
      "name": "Determine pricing or monetary policies.",
      "iwa": "4.A.2.b.4.a"
    },
    {
      "name": "Conduct financial or regulatory audits.",
      "iwa": "4.A.2.a.3.c"
    },
    {
      "name": "Collect payments for goods or services.",
      "iwa": "4.A.4.c.3.d"
    },
    {
      "name": "Compile operational data.",
      "iwa": "4.A.2.a.2.c"
    },
    {
      "name": "Signal others to coordinate work activities.",
      "iwa": "4.A.4.b.1.b"
    }
  ],
  "capabilities": [
    {
      "name": "Customer and Personal Service",
      "family": "knowledge",
      "value": 4.29
    },
    {
      "name": "English Language",
      "family": "knowledge",
      "value": 4.16
    },
    {
      "name": "Administration and Management",
      "family": "knowledge",
      "value": 4.15
    },
    {
      "name": "Mathematics",
      "family": "knowledge",
      "value": 4.15
    },
    {
      "name": "Personnel and Human Resources",
      "family": "knowledge",
      "value": 4.01
    },
    {
      "name": "Critical Thinking",
      "family": "essential_skill",
      "value": 4
    },
    {
      "name": "Management of Personnel Resources",
      "family": "transferable_skill",
      "value": 4
    },
    {
      "name": "Oral Expression",
      "family": "ability",
      "value": 4
    },
    {
      "name": "Speaking",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Monitoring",
      "family": "essential_skill",
      "value": 3.88
    },
    {
      "name": "Oral Comprehension",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Inductive Reasoning",
      "family": "ability",
      "value": 3.88
    },
    {
      "name": "Administrative",
      "family": "knowledge",
      "value": 3.76
    },
    {
      "name": "Active Listening",
      "family": "essential_skill",
      "value": 3.75
    },
    {
      "name": "Social Perceptiveness",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Coordination",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Service Orientation",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Complex Problem Solving",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Judgment and Decision Making",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Time Management",
      "family": "transferable_skill",
      "value": 3.75
    },
    {
      "name": "Problem Sensitivity",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Deductive Reasoning",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Speech Recognition",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Speech Clarity",
      "family": "ability",
      "value": 3.75
    },
    {
      "name": "Writing",
      "family": "essential_skill",
      "value": 3.62
    },
    {
      "name": "Near Vision",
      "family": "ability",
      "value": 3.62
    },
    {
      "name": "Computers and Electronics",
      "family": "knowledge",
      "value": 3.53
    },
    {
      "name": "Economics and Accounting",
      "family": "knowledge",
      "value": 3.51
    },
    {
      "name": "Reading Comprehension",
      "family": "essential_skill",
      "value": 3.5
    },
    {
      "name": "Active Learning",
      "family": "essential_skill",
      "value": 3.5
    },
    {
      "name": "Persuasion",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Instructing",
      "family": "transferable_skill",
      "value": 3.5
    },
    {
      "name": "Written Expression",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Information Ordering",
      "family": "ability",
      "value": 3.5
    },
    {
      "name": "Education and Training",
      "family": "knowledge",
      "value": 3.44
    },
    {
      "name": "Written Comprehension",
      "family": "ability",
      "value": 3.38
    },
    {
      "name": "Far Vision",
      "family": "ability",
      "value": 3.38
    },
    {
      "name": "Public Safety and Security",
      "family": "knowledge",
      "value": 3.36
    },
    {
      "name": "Learning Strategies",
      "family": "essential_skill",
      "value": 3.25
    },
    {
      "name": "Negotiation",
      "family": "transferable_skill",
      "value": 3.25
    }
  ],
  "skills": [
    {
      "name": "English Language",
      "type": "Common Skill"
    },
    {
      "name": "Mathematics",
      "type": "Common Skill"
    },
    {
      "name": "Critical Thinking",
      "type": "Common Skill"
    },
    {
      "name": "Inductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Time Management",
      "type": "Common Skill"
    },
    {
      "name": "Speech Recognition",
      "type": "Specialized Skill"
    },
    {
      "name": "Social Perceptiveness",
      "type": "Common Skill"
    },
    {
      "name": "Deductive Reasoning",
      "type": "Common Skill"
    },
    {
      "name": "Complex Problem Solving",
      "type": "Common Skill"
    },
    {
      "name": "Active Listening",
      "type": "Common Skill"
    },
    {
      "name": "Writing",
      "type": "Common Skill"
    },
    {
      "name": "Reading Comprehension",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Outlook",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft Excel",
      "type": "Common Skill"
    },
    {
      "name": "Instructing",
      "type": "Specialized Skill"
    },
    {
      "name": "Information Ordering",
      "type": "Specialized Skill"
    },
    {
      "name": "Active Learning",
      "type": "Common Skill"
    },
    {
      "name": "Negotiation",
      "type": "Common Skill"
    },
    {
      "name": "Learning Strategies",
      "type": "Specialized Skill"
    },
    {
      "name": "Systems Analysis",
      "type": "Specialized Skill"
    },
    {
      "name": "Psychology",
      "type": "Specialized Skill"
    },
    {
      "name": "Microsoft Word",
      "type": "Common Skill"
    },
    {
      "name": "Microsoft PowerPoint",
      "type": "Common Skill"
    },
    {
      "name": "Visualization",
      "type": "Specialized Skill"
    },
    {
      "name": "Finger Dexterity",
      "type": "Common Skill"
    },
    {
      "name": "Depth Perception",
      "type": "Common Skill"
    },
    {
      "name": "Telecommunications",
      "type": "Specialized Skill"
    },
    {
      "name": "Foreign Language",
      "type": "Common Skill"
    },
    {
      "name": "Geography",
      "type": "Specialized Skill"
    },
    {
      "name": "Chemistry",
      "type": "Specialized Skill"
    },
    {
      "name": "Physics",
      "type": "Specialized Skill"
    },
    {
      "name": "Biology",
      "type": "Specialized Skill"
    },
    {
      "name": "Presentation Software",
      "type": "Specialized Skill"
    },
    {
      "name": "Installation",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Selection",
      "type": "Specialized Skill"
    },
    {
      "name": "Equipment Maintenance",
      "type": "Specialized Skill"
    }
  ],
  "tools": [
    {
      "example": "Microsoft Excel",
      "category": "Spreadsheet software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Office software",
      "category": "Office suite software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft Outlook",
      "category": "Electronic mail software",
      "hot": true,
      "inDemand": true
    },
    {
      "example": "Microsoft PowerPoint",
      "category": "Presentation software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Microsoft Word",
      "category": "Word processing software",
      "hot": true,
      "inDemand": false
    },
    {
      "example": "Employee scheduling software",
      "category": "Calendar and scheduling software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Human resources management system HRMS",
      "category": "Human resources software",
      "hot": false,
      "inDemand": false
    },
    {
      "example": "Web browser software",
      "category": "Internet browser software",
      "hot": false,
      "inDemand": false
    }
  ],
  "workContext": [
    {
      "name": "Face-to-Face Discussions with Individuals and Within Teams",
      "value": 4.89
    },
    {
      "name": "Contact With Others",
      "value": 4.78
    },
    {
      "name": "Indoors, Environmentally Controlled",
      "value": 4.78
    },
    {
      "name": "Work With or Contribute to a Work Group or Team",
      "value": 4.77
    },
    {
      "name": "Deal With External Customers or the Public in General",
      "value": 4.67
    },
    {
      "name": "Frequency of Decision Making",
      "value": 4.65
    },
    {
      "name": "Coordinate or Lead Others in Accomplishing Work Activities",
      "value": 4.63
    },
    {
      "name": "Importance of Being Exact or Accurate",
      "value": 4.48
    },
    {
      "name": "E-Mail",
      "value": 4.46
    },
    {
      "name": "Impact of Decisions on Co-workers or Company Results",
      "value": 4.38
    },
    {
      "name": "Freedom to Make Decisions",
      "value": 4.27
    },
    {
      "name": "Health and Safety of Other Workers",
      "value": 4.25
    },
    {
      "name": "Telephone Conversations",
      "value": 4.24
    },
    {
      "name": "Determine Tasks, Priorities and Goals",
      "value": 4.21
    },
    {
      "name": "Work Outcomes and Results of Other Workers",
      "value": 4.1
    },
    {
      "name": "Dealing With Unpleasant, Angry, or Discourteous People",
      "value": 3.94
    },
    {
      "name": "Conflict Situations",
      "value": 3.93
    },
    {
      "name": "Time Pressure",
      "value": 3.91
    },
    {
      "name": "Physical Proximity",
      "value": 3.8
    },
    {
      "name": "Importance of Repeating Same Tasks",
      "value": 3.72
    },
    {
      "name": "Written Letters and Memos",
      "value": 3.69
    },
    {
      "name": "Consequence of Error",
      "value": 3.54
    },
    {
      "name": "Spend Time Standing",
      "value": 3.46
    },
    {
      "name": "Spend Time Walking or Running",
      "value": 3.18
    },
    {
      "name": "Level of Competition",
      "value": 3.13
    },
    {
      "name": "Spend Time Making Repetitive Motions",
      "value": 3.01
    },
    {
      "name": "Spend Time Sitting",
      "value": 2.97
    },
    {
      "name": "Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable",
      "value": 2.91
    },
    {
      "name": "Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls",
      "value": 2.91
    },
    {
      "name": "Public Speaking",
      "value": 2.72
    },
    {
      "name": "Degree of Automation",
      "value": 2.43
    },
    {
      "name": "Exposed to Contaminants",
      "value": 2.36
    },
    {
      "name": "Spend Time Bending or Twisting Your Body",
      "value": 2.12
    },
    {
      "name": "Dealing with Violent or Physically Aggressive People",
      "value": 1.9
    },
    {
      "name": "Exposed to Extremely Bright or Inadequate Lighting Conditions",
      "value": 1.82
    },
    {
      "name": "Spend Time Kneeling, Crouching, Stooping, or Crawling",
      "value": 1.58
    },
    {
      "name": "In an Enclosed Vehicle or Operate Enclosed Equipment",
      "value": 1.52
    },
    {
      "name": "Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets",
      "value": 1.51
    },
    {
      "name": "Pace Determined by Speed of Equipment",
      "value": 1.5
    },
    {
      "name": "Indoors, Not Environmentally Controlled",
      "value": 1.46
    }
  ],
  "preparation": {
    "jobZone": "2",
    "jobZoneName": "Job Zone 1-2: Very Little to Some Preparation Needed",
    "education": "Usually requires a high school diploma or GED, though some occupations may not.",
    "experience": "Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.",
    "svpRange": "(Below 6.0)",
    "educationDistribution": [
      {
        "label": "High School Diploma",
        "percentage": 56.51
      },
      {
        "label": "Some College Courses",
        "percentage": 30.01
      },
      {
        "label": "Post-Secondary Certificate",
        "percentage": 6.74
      },
      {
        "label": "Bachelor's Degree",
        "percentage": 6.74
      }
    ]
  },
  "personFit": [
    {
      "name": "Dependability",
      "family": "work_style",
      "value": 7
    },
    {
      "name": "Enterprising",
      "family": "career_interest_type",
      "value": 6.74
    },
    {
      "name": "Management/Administration",
      "family": "specific_interest_area",
      "value": 6.42
    },
    {
      "name": "Attention to Detail",
      "family": "work_style",
      "value": 6
    },
    {
      "name": "Conventional",
      "family": "career_interest_type",
      "value": 5.46
    },
    {
      "name": "Integrity",
      "family": "work_style",
      "value": 5
    },
    {
      "name": "Business Initiatives",
      "family": "specific_interest_area",
      "value": 4.5
    },
    {
      "name": "Social Orientation",
      "family": "work_style",
      "value": 4
    },
    {
      "name": "Accounting",
      "family": "specific_interest_area",
      "value": 3.91
    },
    {
      "name": "Human Resources",
      "family": "specific_interest_area",
      "value": 3.83
    },
    {
      "name": "Sales",
      "family": "specific_interest_area",
      "value": 3.45
    },
    {
      "name": "Self-Control",
      "family": "work_style",
      "value": 3
    },
    {
      "name": "Personal Service",
      "family": "specific_interest_area",
      "value": 2.93
    },
    {
      "name": "Finance",
      "family": "specific_interest_area",
      "value": 2.91
    },
    {
      "name": "Social",
      "family": "career_interest_type",
      "value": 2.86
    },
    {
      "name": "Realistic",
      "family": "career_interest_type",
      "value": 2.8
    }
  ],
  "relatedRoles": [
    {
      "socCode": "39-1013.00",
      "slug": "role-39-1013-00",
      "title": "First-Line Supervisors of Gambling Services Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "39-3012.00",
      "slug": "role-39-3012-00",
      "title": "Gambling and Sports Book Writers and Runners",
      "tier": "Primary-Short"
    },
    {
      "socCode": "33-9031.00",
      "slug": "role-33-9031-00",
      "title": "Gambling Surveillance Officers and Gambling Investigators",
      "tier": "Primary-Short"
    },
    {
      "socCode": "11-9081.00",
      "slug": "role-11-9081-00",
      "title": "Lodging Managers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "43-1011.00",
      "slug": "role-43-1011-00",
      "title": "First-Line Supervisors of Office and Administrative Support Workers",
      "tier": "Primary-Short"
    },
    {
      "socCode": "27-2023.00",
      "slug": "role-27-2023-00",
      "title": "Umpires, Referees, and Other Sports Officials",
      "tier": "Primary-Long"
    },
    {
      "socCode": "41-1012.00",
      "slug": "role-41-1012-00",
      "title": "First-Line Supervisors of Non-Retail Sales Workers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "11-1021.00",
      "slug": "role-11-1021-00",
      "title": "General and Operations Managers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "11-3031.00",
      "slug": "role-11-3031-00",
      "title": "Financial Managers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "11-9051.00",
      "slug": "role-11-9051-00",
      "title": "Food Service Managers",
      "tier": "Primary-Long"
    },
    {
      "socCode": "43-3041.00",
      "slug": "role-43-3041-00",
      "title": "Gambling Cage Workers",
      "tier": "Supplemental"
    },
    {
      "socCode": "39-3011.00",
      "slug": "role-39-3011-00",
      "title": "Gambling Dealers",
      "tier": "Supplemental"
    }
  ],
  "careerClusters": [
    {
      "cluster": "Hospitality, Events, & Tourism",
      "slug": "hospitality-events-tourism"
    }
  ],
  "educationLevel": {
    "category": "High school diploma or equivalent",
    "slug": "high-school-diploma-or-equivalent"
  },
  "studyPrograms": [
    {
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        "note": "How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss."
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        "note": "Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank."
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        "source": "felten_aioe",
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        "source": "frey_osborne",
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        "source": "microsoft_working_with_ai",
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        "prompt": "Help me with this part of my job: explain and interpret house rules, such as game rules or betting limits"
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  "source": {
    "dataset": "gold.onet_role_starter_surface",
    "version": "30.3",
    "generatedAt": "2026-06-02T21:00:32.945303+00:00",
    "contentHash": "46a95817f06170c2"
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}
