# Quality Control Systems Managers

> Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
- **Entity Type:** role
- **Schema Version:** role.v1
- **Soc Code:** 11-3051.01
- **Summary:** Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

## Aliases

- Quality Assurance Director (QA Director)
- Quality Assurance Manager (QA Manager)
- Quality Control Manager (QC Manager)
- Quality Manager
- Product Quality Director
- Quality Control Supervisor (QC Supervisor)
- Quality Director
- Quality Systems Director
- Quality and Food Safety Manager
- Quality and Process Improvement Manager
- Construction Quality Control Manager
- Quality Assurance Coordinator (QA Coordinator)

## Tasks

| Text | Type | Iwa |
| --- | --- | --- |
| Stop production if serious product defects are present. | Core | 4.A.1.b.2.e |
| Review and update standard operating procedures or quality assurance manuals. | Core | 4.A.3.b.6.h |
| Monitor performance of quality control systems to ensure effectiveness and efficiency. | Core | 4.A.1.a.2.b |
| Review quality documentation necessary for regulatory submissions and inspections. | Core | 4.A.2.a.3.a |
| Analyze quality control test results and provide feedback and interpretation to production management or staff. | Core | 4.A.2.a.4.g |
| Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards. | Core | 4.A.2.a.1.e |
| Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. | Core | 4.A.4.b.4.a |
| Direct product testing activities throughout production cycles. | Core | 4.A.4.b.4.g |
| Instruct staff in quality control and analytical procedures. | Core | 4.A.4.b.3.d |
| Direct the tracking of defects, test results, or other regularly reported quality control data. | Core | 4.A.4.b.4.j |
| Participate in the development of product specifications. | Core | 4.A.3.b.2.a |
| Identify quality problems or areas for improvement and recommend solutions. | Core | 4.A.2.a.4.g |

## Emerging Tasks


## Activities

| Name | Iwa |
| --- | --- |
| Inspect condition or functioning of facilities or equipment. | 4.A.1.b.2.e |
| Direct operational or production activities. | 4.A.4.b.4.j |
| Review details of technical drawings or specifications. | 4.A.1.a.1.b |
| Maintain knowledge of current developments in area of expertise. | 4.A.2.b.3.a |
| Prepare operational budgets. | 4.A.4.b.4.h |
| Evaluate new technologies or methods. | 4.A.2.a.1.g |
| Manage control system activities in organizations. | 4.A.4.b.4.g |
| Evaluate quality of materials or products. | 4.A.2.a.1.e |
| Review documents or materials for compliance with policies or regulations. | 4.A.2.a.3.a |
| Document organizational or operational procedures. | 4.A.3.b.6.h |
| Prepare operational progress or status reports. | 4.A.3.b.6.o |
| Develop specifications for new products or processes. | 4.A.3.b.2.a |
| Monitor facilities or operational systems. | 4.A.1.a.2.b |
| Advise customers on technical or procedural issues. | 4.A.4.b.6.b |
| Analyze data to assess operational or project effectiveness. | 4.A.2.a.4.g |
| Recommend organizational process or policy changes. | 4.A.4.b.6.e |
| Conduct employee training programs. | 4.A.4.b.3.d |
| Develop organizational methods or procedures. | 4.A.2.b.4.a |
| Direct organizational operations, projects, or services. | 4.A.4.b.4.j |
| Implement organizational process or policy changes. | 4.A.2.b.1.i |
| Develop operating strategies, plans, or procedures. | 4.A.2.b.4.a |
| Confer with organizational members to accomplish work activities. | 4.A.4.a.2.c |
| Communicate organizational policies and procedures. | 4.A.4.a.1.b |
| Communicate organizational information to customers or other stakeholders. | 4.A.4.a.1.b |
| Analyze data to inform operational decisions or activities. | 4.A.2.a.4.g |
| Supervise employees. | 4.A.4.b.4.a |
| Monitor organizational procedures to ensure proper functioning. | 4.A.1.a.2.b |

## Capabilities

| Name | Family | Value |
| --- | --- | --- |
| Production and Processing | knowledge | 4.12 |
| Problem Sensitivity | ability | 4.12 |
| Education and Training | knowledge | 4.07 |
| English Language | knowledge | 4.06 |
| Reading Comprehension | essential_skill | 4 |
| Quality Control Analysis | transferable_skill | 4 |
| Judgment and Decision Making | transferable_skill | 4 |
| Oral Comprehension | ability | 4 |
| Written Comprehension | ability | 4 |
| Oral Expression | ability | 4 |
| Written Expression | ability | 4 |
| Deductive Reasoning | ability | 4 |
| Inductive Reasoning | ability | 4 |
| Near Vision | ability | 4 |
| Chemistry | knowledge | 3.89 |
| Active Listening | essential_skill | 3.88 |
| Writing | essential_skill | 3.88 |
| Speaking | essential_skill | 3.88 |
| Monitoring | essential_skill | 3.88 |
| Customer and Personal Service | knowledge | 3.77 |
| Critical Thinking | essential_skill | 3.75 |
| Coordination | transferable_skill | 3.75 |
| Complex Problem Solving | transferable_skill | 3.75 |
| Systems Evaluation | transferable_skill | 3.75 |
| Speech Clarity | ability | 3.75 |
| Administration and Management | knowledge | 3.72 |
| Active Learning | essential_skill | 3.62 |
| Systems Analysis | transferable_skill | 3.62 |
| Mathematics | knowledge | 3.59 |
| Engineering and Technology | knowledge | 3.52 |
| Time Management | transferable_skill | 3.5 |
| Information Ordering | ability | 3.5 |
| Flexibility of Closure | ability | 3.5 |
| Public Safety and Security | knowledge | 3.47 |
| Computers and Electronics | knowledge | 3.32 |
| Social Perceptiveness | transferable_skill | 3.25 |
| Persuasion | transferable_skill | 3.25 |
| Instructing | transferable_skill | 3.25 |
| Operations Monitoring | transferable_skill | 3.25 |
| Management of Personnel Resources | transferable_skill | 3.25 |

## Skills

| Name | Type |
| --- | --- |
| English Language | Common Skill |
| Reading Comprehension | Common Skill |
| Inductive Reasoning | Common Skill |
| Deductive Reasoning | Common Skill |
| Chemistry | Specialized Skill |
| Writing | Common Skill |
| Active Listening | Common Skill |
| Critical Thinking | Common Skill |
| Complex Problem Solving | Common Skill |
| Systems Analysis | Specialized Skill |
| Active Learning | Common Skill |
| Mathematics | Common Skill |
| Time Management | Common Skill |
| Microsoft PowerPoint | Common Skill |
| Microsoft Outlook | Common Skill |
| Microsoft Excel | Common Skill |
| Information Ordering | Specialized Skill |
| Speech Recognition | Specialized Skill |
| Social Perceptiveness | Common Skill |
| Instructing | Specialized Skill |
| Learning Strategies | Specialized Skill |
| Negotiation | Common Skill |
| Microsoft Word | Common Skill |
| Microsoft Visio | Specialized Skill |
| Microsoft Project | Specialized Skill |
| Microsoft Access | Specialized Skill |
| Linux | Specialized Skill |
| Adobe Acrobat | Specialized Skill |
| Biology | Specialized Skill |
| Physics | Specialized Skill |
| Visualization | Specialized Skill |
| Psychology | Specialized Skill |
| Finger Dexterity | Common Skill |
| Depth Perception | Common Skill |
| Statgraphics | Specialized Skill |
| Minitab | Specialized Skill |
| Equipment Selection | Specialized Skill |
| Database Software | Specialized Skill |
| Equipment Maintenance | Specialized Skill |
| Telecommunications | Specialized Skill |

## Tools

| Example | Category | Hot | In Demand |
| --- | --- | --- | --- |
| Microsoft Excel | Spreadsheet software | yes | yes |
| Microsoft Office software | Office suite software | yes | yes |
| Microsoft Outlook | Electronic mail software | yes | yes |
| Microsoft PowerPoint | Presentation software | yes | yes |
| Adobe Acrobat | Document management software | yes | no |
| Atlassian JIRA | Content workflow software | yes | no |
| Extensible markup language XML | Enterprise application integration software | yes | no |
| Linux | Operating system software | yes | no |
| Microsoft Access | Data base user interface and query software | yes | no |
| Microsoft Project | Project management software | yes | no |
| Microsoft SQL Server | Data base user interface and query software | yes | no |
| Microsoft Visio | Process mapping and design software | yes | no |
| Microsoft Word | Word processing software | yes | no |
| Oracle Java | Object or component oriented development software | yes | no |
| SAP software | Enterprise resource planning ERP software | yes | no |
| Selenium | Program testing software | yes | no |
| Structured query language SQL | Data base user interface and query software | yes | no |
| Abbott Informatics STARLIMS:LIMS | Analytical or scientific software | no | no |
| ASI DATAMYTE GageMetrics | Industrial control software | no | no |
| ASI DATAMYTE QDA | Industrial control software | no | no |
| ASIDATAMYTE DataMetrics | Industrial control software | no | no |
| CAMA Software Quality Collaboration By Design QCBD | Industrial control software | no | no |
| CEBOS MQ1 software | Industrial control software | no | no |
| Computing Solutions LabSoft LIMS | Analytical or scientific software | no | no |
| Core Informatics Laboratory Information Management System LIMS | Analytical or scientific software | no | no |
| Database software | Data base user interface and query software | no | no |
| Eko | Desktop communications software | no | no |
| EtQ Reliance | Compliance software | no | no |
| Harrington Group caWeb | Data base user interface and query software | no | no |
| Harrington Group HQMS | Industrial control software | no | no |
| Hewlett Packard LoadRunner | Program testing software | no | no |
| Illumina Laboratory Information Management System LIMS | Analytical or scientific software | no | no |
| Infinity QS ProFicient | Industrial control software | no | no |
| Lablite Laboratory Information Management Systems LIMS | Analytical or scientific software | no | no |
| Laboratory Automated Quality Control Systems LAQC | Industrial control software | no | no |
| Labvantage Solutions LIMS | Analytical or scientific software | no | no |
| MasterControl software | Risk management data and analysis software | no | no |
| Minitab | Analytical or scientific software | no | no |
| Pearson Education PHStat2 | Analytical or scientific software | no | no |
| PQ Systems CHARTrunner Lean | Industrial control software | no | no |

## Work Context

| Name | Value |
| --- | --- |
| E-Mail | 5 |
| Contact With Others | 4.83 |
| Work With or Contribute to a Work Group or Team | 4.8 |
| Face-to-Face Discussions with Individuals and Within Teams | 4.76 |
| Indoors, Environmentally Controlled | 4.72 |
| Telephone Conversations | 4.62 |
| Determine Tasks, Priorities and Goals | 4.49 |
| Coordinate or Lead Others in Accomplishing Work Activities | 4.45 |
| Impact of Decisions on Co-workers or Company Results | 4.43 |
| Frequency of Decision Making | 4.4 |
| Importance of Being Exact or Accurate | 4.33 |
| Time Pressure | 4.32 |
| Freedom to Make Decisions | 4.23 |
| Health and Safety of Other Workers | 4.13 |
| Work Outcomes and Results of Other Workers | 4.13 |
| Level of Competition | 3.84 |
| Written Letters and Memos | 3.73 |
| Spend Time Sitting | 3.6 |
| Conflict Situations | 3.58 |
| Deal With External Customers or the Public in General | 3.57 |
| Importance of Repeating Same Tasks | 3.55 |
| Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | 3.43 |
| Dealing With Unpleasant, Angry, or Discourteous People | 2.99 |
| Physical Proximity | 2.92 |
| Exposed to Contaminants | 2.88 |
| Public Speaking | 2.76 |
| Consequence of Error | 2.76 |
| Spend Time Standing | 2.67 |
| Exposed to Hazardous Conditions | 2.59 |
| Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable | 2.47 |
| Spend Time Walking or Running | 2.31 |
| Degree of Automation | 2.25 |
| Exposed to Very Hot or Cold Temperatures | 2.09 |
| Indoors, Not Environmentally Controlled | 2.08 |
| Exposed to Hazardous Equipment | 2.01 |
| Spend Time Making Repetitive Motions | 1.94 |
| Outdoors, Exposed to All Weather Conditions | 1.9 |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | 1.78 |
| Exposed to Disease or Infections | 1.66 |
| Pace Determined by Speed of Equipment | 1.5 |

## Preparation

- **Job Zone:** 4
- **Job Zone Name:** Job Zone Four: Considerable Preparation Needed
- **Education:** Most of these occupations require a four-year bachelor's degree, but some do not.
- **Experience:** A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- **Svp Range:** (7.0 to < 8.0)

### Education Distribution

| Label | Percentage |
| --- | --- |
| Bachelor's Degree | 100 |

## Person Fit

| Name | Family | Value |
| --- | --- | --- |
| Dependability | work_style | 8 |
| Attention to Detail | work_style | 7 |
| Integrity | work_style | 6 |
| Management/Administration | specific_interest_area | 5.93 |
| Conventional | career_interest_type | 5.42 |
| Enterprising | career_interest_type | 5.09 |
| Cautiousness | work_style | 5 |
| Investigative | career_interest_type | 4.12 |
| Intellectual Curiosity | work_style | 4 |
| Realistic | career_interest_type | 3.58 |
| Mathematics/Statistics | specific_interest_area | 3.56 |
| Engineering | specific_interest_area | 3.16 |
| Achievement Orientation | work_style | 3 |
| Information Technology | specific_interest_area | 2.77 |
| Business Initiatives | specific_interest_area | 2.68 |
| Medical Science | specific_interest_area | 2.65 |

## Related Roles

| Soc Code | Slug | Title | Tier |
| --- | --- | --- | --- |
| 19-4099.01 | role-19-4099-01 | Quality Control Analysts | Primary-Short |
| 17-2112.02 | role-17-2112-02 | Validation Engineers | Primary-Short |
| 17-2112.00 | role-17-2112-00 | Industrial Engineers | Primary-Short |
| 11-3051.00 | role-11-3051-00 | Industrial Production Managers | Primary-Short |
| 15-1253.00 | role-15-1253-00 | Software Quality Assurance Analysts and Testers | Primary-Short |
| 17-2112.03 | role-17-2112-03 | Manufacturing Engineers | Primary-Long |
| 17-2111.00 | role-17-2111-00 | Health and Safety Engineers, Except Mining Safety Engineers and Inspectors | Primary-Long |
| 19-4031.00 | role-19-4031-00 | Chemical Technicians | Primary-Long |
| 11-9199.01 | role-11-9199-01 | Regulatory Affairs Managers | Primary-Long |
| 11-9199.02 | role-11-9199-02 | Compliance Managers | Primary-Long |
| 17-3026.00 | role-17-3026-00 | Industrial Engineering Technologists and Technicians | Supplemental |
| 17-3028.00 | role-17-3028-00 | Calibration Technologists and Technicians | Supplemental |

## Career Clusters

| Cluster | Slug |
| --- | --- |
| Advanced Manufacturing | advanced-manufacturing |
| Management & Entrepreneurship | management-entrepreneurship |
| Supply Chain & Transportation | supply-chain-transportation |

## Education Level

- **Category:** Bachelor's degree

## Study Programs

| Title | Slug |
| --- | --- |
| Business, Management, Marketing, and Related Support Services | business-management-marketing-and-related-support-services |
| Engineering | engineering |
| Engineering/Engineering-Related Technologies/Technicians | engineering-engineering-related-technologies-technicians |
| Health Professions and Related Programs | health-professions-and-related-programs |

## Market

- **Median Wage:** 121440
- **Mean Wage:** 129180
- **Pct10Wage:** 74900
- **Pct25Wage:** 94620
- **Pct75Wage:** 156330
- **Pct90Wage:** 197310
- **Employment:** 234380
- **Area Title:** U.S.

## Industries


### Top

| Naics | Slug | Title | Level | Employment | Median Wage | Lq |
| --- | --- | --- | --- | --- | --- | --- |
| 31-33 | 31-33 | Manufacturing | Sector | 174750 | 119930 | 9.01 |
| 42 | 42 | Wholesale Trade | Sector | 15530 | 111080 | 1.69 |
| 54 | 54 | Professional, Scientific, and Technical Services | Sector | 10730 | 142420 | 0.66 |
| 55 | 55 | Management of Companies and Enterprises | Sector | 7440 | 155630 | 1.74 |
| 332710 | 332710 | Machine Shops | National industry | 4590 | 101690 | 11.62 |
| 56 | 56 | Administrative and Support and Waste Management and Remediation Services | Sector | 3600 | 106340 | 0.26 |
| 22 | 22 | Utilities | Sector | 3470 | 157180 | 3.94 |
| 21 | 21 | Mining, Quarrying, and Oil and Gas Extraction | Sector | 3250 | 132380 | 3.73 |
| 23 | 23 | Construction | Sector | 2540 | 114990 | 0.21 |
| 48-49 | 48-49 | Transportation and Warehousing | Sector | 2460 | 114660 | 0.22 |
| 541330 | 541330 | Engineering Services | National industry | 2130 | 128080 | 1.21 |
| 81 | 81 | Other Services (except Public Administration) | Sector | 2080 | 95270 | 0.31 |

### Concentrated

| Naics | Slug | Title | Level | Employment | Lq |
| --- | --- | --- | --- | --- | --- |
| 332710 | 332710 | Machine Shops | National industry | 4590 | 11.62 |
| 31-33 | 31-33 | Manufacturing | Sector | 174750 | 9.01 |
| 221112 | 221112 | Fossil Fuel Electric Power Generation | National industry | 940 | 8.67 |
| 221113 | 221113 | Nuclear Electric Power Generation | National industry | 390 | 6.91 |
| 22 | 22 | Utilities | Sector | 3470 | 3.94 |
| 21 | 21 | Mining, Quarrying, and Oil and Gas Extraction | Sector | 3250 | 3.73 |
| 339910 | 339910 | Jewelry and Silverware Manufacturing | National industry | 110 | 3.63 |
| 541380 | 541380 | Testing Laboratories and Services | National industry | 820 | 3.17 |
- **Count:** 39

## Ai Signals

| Source | Label | Score | Scale | Release |
| --- | --- | --- | --- | --- |
| frey_osborne | Computerization probability | 0.03 | 0-1 probability | 2013-baseline-2016-employment-snapshot |
| felten_aioe | AI occupational exposure | 0.5086878 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_image_generation_aioe | Image generation occupational exposure | 0.6547023 | relative exposure score | 2021-plus-generative-ai-workbooks |
| felten_language_modeling_aioe | Language modeling occupational exposure | 0.3542972 | relative exposure score | 2021-plus-generative-ai-workbooks |

## Ai Outlook


### Index

- **Value:** 61
- **Percentile:** 60
- **Band:** Moderate
- **Version:** ai-exposure-index-v1

#### Components

| Percentile | Source |
| --- | --- |
| 60 | felten_aioe |
| 85 | openai_gpts_are_gpts |
| 38 | microsoft_working_with_ai |
- **Component Count:** 3

### Exposure

| Source | Label | Value | Percentile | Band | Note |
| --- | --- | --- | --- | --- | --- |
| felten_aioe | Overall AI exposure (Felten et al.) | 0.5086878 | 60 | Moderate | How much this job's abilities overlap with what AI systems can do, across many AI capabilities. A relative research score, not a forecast of job loss. |
| eloundou_gamma | LLM task exposure, γ (OpenAI / Eloundou) | 0.9433962264150944 | 85 | High | Share of this job's tasks where a large language model plus simple tools could cut the time to do them by at least half. γ is capped at 1.0 and many jobs reach that ceiling, so treat a top score as 'in the top group', not a precise rank. |
| microsoft_applicability | AI assistant applicability (Microsoft) | 0.12029110451447905 | 38 | Moderate | How applicable today's AI assistants are to this job's activities, measured from real Microsoft Copilot conversations. Applicability is not the same as replacement. |

### Frey Historical

- **Source:** frey
- **Label:** Computerization probability (Frey & Osborne, 2013)
- **Value:** 0.03
- **Percentile:** 19
- **Band:** Low
- **Note:** A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
- **Teleworkable:** no

### Eloundou

- **Alpha:** 0.07547169811320754
- **Beta:** 0.5094339622641509
- **Gamma:** 0.9433962264150944

### Usage Tasks


### Bls

- **Growth Percent:** 1.9
- **Growth Percentile:** 39
- **Direction:** About average
- **Annual Openings Thousands:** 17.1
- **Annual Openings Percentile:** 75
- **Employment2024Thousands:** 241.9
- **Employment2034Thousands:** 246.5

### Sources

| Source | Version |
| --- | --- |
| bls_employment_projections | 2024-2034 |
| dingel_neiman | dingel-neiman-workathome |
| felten_aioe | felten-raj-seamans-aioe |
| frey_osborne | frey-osborne-automation |
| microsoft_working_with_ai | working-with-ai |
| openai_gpts_are_gpts | gpts-are-gpts |

## Counts

- **Tasks:** 27
- **Skills:** 46
- **Capabilities:** 120
- **Tools:** 51
- **Related Roles:** 20

## Source

- **Dataset:** gold.onet_role_starter_surface
- **Version:** 30.3
- **Generated At:** 2026-06-02T21:00:32.945303+00:00
- **Content Hash:** 56bd0f5633d0b6ee